- Messages
- 39
I have an issue and out of ideas. It is with scanning to a mapped folder on one of my win 8.1 machines.
I have a Ricoh 2550 and 2500 multifunction machines. I have previously had the firmware updated to scan to win 8.1 machines (needed to be done to work with the SMB of Win 8).
I am set to scan to two different Win 8.1 machines. A Dell M6700 and a Dell Precision T7910.
I can scan to folder to the M6700 no problem.
The T7910 is another story. Sometimes it works, Most of the times it does not. I think it worked fine a few months ago, but I am not sure (did not scan a lot to it). Now most the time does not work. If I reboot the 7910, it seems to work for a scan, then every other scan fails. I have tried doing different mapped drives and setting different permissions, etc... At one point I thought it was because I signed in with a pin instead of the password since on the M6700 I do not use a pin. So I signed in with the password and it worked for a hour. Did a bunch of scans it was fine. Then an hour later, I went to try it and it failed. I then logged out of the 7910 and logged back in. A scan worked. But then on another scan right after it failed.
When it fails, it is because it cannot find the network path.
Looking at the mapped drive from another computer is not an issue. It is just the Ricoh machines.
I have tried both the computer name and the IP Address.
I am just out of ideas.
I did try FTP with a trial of bulletproof FTP and that works fine, but I'd rather not buy it and then run an ftp server.
Any ideas?
I have a Ricoh 2550 and 2500 multifunction machines. I have previously had the firmware updated to scan to win 8.1 machines (needed to be done to work with the SMB of Win 8).
I am set to scan to two different Win 8.1 machines. A Dell M6700 and a Dell Precision T7910.
I can scan to folder to the M6700 no problem.
The T7910 is another story. Sometimes it works, Most of the times it does not. I think it worked fine a few months ago, but I am not sure (did not scan a lot to it). Now most the time does not work. If I reboot the 7910, it seems to work for a scan, then every other scan fails. I have tried doing different mapped drives and setting different permissions, etc... At one point I thought it was because I signed in with a pin instead of the password since on the M6700 I do not use a pin. So I signed in with the password and it worked for a hour. Did a bunch of scans it was fine. Then an hour later, I went to try it and it failed. I then logged out of the 7910 and logged back in. A scan worked. But then on another scan right after it failed.
When it fails, it is because it cannot find the network path.
Looking at the mapped drive from another computer is not an issue. It is just the Ricoh machines.
I have tried both the computer name and the IP Address.
I am just out of ideas.
I did try FTP with a trial of bulletproof FTP and that works fine, but I'd rather not buy it and then run an ftp server.
Any ideas?
Last edited: