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repeated BSOD instances, iAstor.sys in error msg


kgg26

New Member
Posts
2
#1
Hi,

I've been recently experiencing some BSOD on my laptop that I've had for 3 months. The error messages tend to be different so I really can't figure out what is causing the issue (that and when it happens, the restart occurs quickly so I can't see the exact message sometimes) but I did see that it mentions iAstor.sys on the reason occasionally.

I've already reformatted the laptop twice (which solved the issue somewhat for a couple of weeks), but I've recently been experiencing them again and I'm now at a loss on what to do next. I've attached the logs as per the forum guidelines as well.

Any help would be much appreciated. :)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS X550L
    CPU
    Intel Core I-7
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics/ Nvidia GeForce 840M
    Sound Card
    Realtek HD Audio
    Antivirus
    Windows Defender

softwaremaniac

Well-Known Member
VIP Member
Pro User
Posts
2,480
#2
There is no dump file included. Please upload it.
iAstor.sys is a Intel Storage driver. please update these drivers.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

kgg26

New Member
Posts
2
#3
Ran both diagnostic tools in the BSOD posting guide thread and attaching the results.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS X550L
    CPU
    Intel Core I-7
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics/ Nvidia GeForce 840M
    Sound Card
    Realtek HD Audio
    Antivirus
    Windows Defender

softwaremaniac

Well-Known Member
VIP Member
Pro User
Posts
2,480
#4
Please remove the drivers in red and check for updates for Nvidia.
Code:
[COLOR=red][B]ASMMAP64.sys Thu Jul 2 11:13:26 2009  (4A4C7A36)[/B][/COLOR] 
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in  Asus systems) 
[URL="http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ASMMAP64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]AiCharger.sys  Fri Sep 23 04:04:40 2011 (4E7BE938)[/B][/COLOR] 
Asus Charger Driver [br]  Likely [COLOR=red]BSOD[/COLOR] cause - haven't seen recently (15Jan2013)  
[URL="http://www.carrona.org/drivers/driver.php?id=AiCharger.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AiCharger.sys[/COLOR][/B][/URL] 

btwl2cap.sys Thu Jul 26 17:14:41  2012 (50115EE1) 
Broadcom Bluetooth L2CAP Servicen 
[URL="http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btwl2cap.sys[/COLOR][/B][/URL] 

kbfiltr.sys Thu Aug 2 05:22:22  2012 (5019F26E) 

[COLOR=#777777][COLOR=#4b0082]kbfiltr.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

atkwmiacpi64.sys Tue Jul 2 10:35:32 2013 (51D290D4)  
ATK WMIACPI Utility 
[URL="http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atkwmiacpi64.sys[/COLOR][/B][/URL] 

plctrl.sys Thu Jul 11  05:23:44 2013 (51DE2540) 
ASUS Power Level Control Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=plctrl.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]plctrl.sys[/COLOR][/B][/URL] 

RtsPer.sys Tue Jul 23 08:53:49 2013  (51EE287D) 
RealTek RTS PCIE READER Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RtsPer.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RtsPer.sys[/COLOR][/B][/URL] 

iaStorA.sys Fri Aug 2 03:39:52 2013  (51FB0DE8) 
Intel RST (Rapid Storage Technology) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaStorA.sys[/COLOR][/B][/URL] 

dump_iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_iaStorA.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Aug 22  10:46:35 2013 (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
Intel Management Engine Interface driver 
[URL="http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]TeeDriverx64.sys[/COLOR][/B][/URL] 

DptfDevDram.sys Sun Sep 29  14:52:38 2013 (52482296) 
Intel(R) Dynamic Platform and Thermal Framework  Memory Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevDram.sys[/COLOR][/B][/URL] 

DptfDevPch.sys Sun Sep 29  14:52:38 2013 (52482296) 
Intel(R) Dynamic Platform and Thermal Framework PCH  Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevPch.sys[/COLOR][/B][/URL] 

DptfDevProc.sys Sun Sep 29  14:52:41 2013 (52482299) 
Intel(R) Dynamic Platform & Thermal Framework  Processor Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevProc.sys[/COLOR][/B][/URL] 

DptfManager.sys Sun Sep 29  14:52:44 2013 (5248229C) 
Intel(R) Dynamic Platform and Thermal Framework  Manager Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfManager.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfManager.sys[/COLOR][/B][/URL] 

AsHIDSwitch64.sys Tue Oct 8  03:45:17 2013 (525363AD) 
HID driver for ASUS Wireless Radio Control 
[URL="http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AsHIDSwitch64.sys[/COLOR][/B][/URL] 

bcbtums.sys Thu Oct 17  22:45:30 2013 (52604C6A) 
Broadcom Bluetooth Firmware Download Filter driver  from Broadcom Corporation. 
[URL="http://www.carrona.org/drivers/driver.php?id=bcbtums.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]bcbtums.sys[/COLOR][/B][/URL] 

iwdbus.sys Tue Dec 17 23:47:38  2013 (52B0D48A) 
Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
[URL="http://www.carrona.org/drivers/driver.php?id=iwdbus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iwdbus.sys[/COLOR][/B][/URL] 

btwampfl.sys Thu Jan 30 20:12:31  2014 (52EAA41F) 
Broadcom bluetooth driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btwampfl.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btwampfl.sys[/COLOR][/B][/URL] 

bcmwl63a.sys Wed Feb 5 11:25:42  2014 (52F211A6) 
Broadcom 802.11 Network Adapter wireless driver 
[URL="http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]bcmwl63a.sys[/COLOR][/B][/URL] 

igdkmd64.sys Fri Mar 7 17:08:56  2014 (5319EF18) 
Intel Graphics driver 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

btwavdt.sys Thu Mar 13 00:43:07  2014 (5320F10B) 
Broadcom Bluetooth AVDT Service 
[URL="http://www.carrona.org/drivers/driver.php?id=btwavdt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btwavdt.sys[/COLOR][/B][/URL] 

btwaudio.sys Thu Mar 13 00:45:29  2014 (5320F199) 
Broadcom Bluetooth Audio Device 
[URL="http://www.carrona.org/drivers/driver.php?id=btwaudio.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btwaudio.sys[/COLOR][/B][/URL] 

nvlddmkm.sys Thu Mar 13 18:28:53  2014 (5321EAD5) 
nVidia Video drivers 
[URL="http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvlddmkm.sys[/COLOR][/B][/URL] 

AsusTP.sys Mon Mar 17 08:10:51  2014 (53269FFB) 
Asis transformer pad filter driver 
[URL="http://www.carrona.org/drivers/driver.php?id=AsusTP.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AsusTP.sys[/COLOR][/B][/URL] 

Rt630x64.sys Mon Mar 17 10:51:39  2014 (5326C5AB) 
Realtek PCI/PCIe Adapters 
[URL="http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Rt630x64.sys[/COLOR][/B][/URL] 

RTKVHD64.sys Tue Apr 15 13:19:33  2014 (534D15C5) 
Realtek High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 

[COLOR=#777777][COLOR=#4b0082]rzpmgrk.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

nvvad64v.sys Thu Sep 4 19:10:48 2014 (54089D18)  
NVIDIA Virtual Audio Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvvad64v.sys[/COLOR][/B][/URL] 

[COLOR=red][B]NvStreamKms.sys Sat Sep 6 06:37:11 2014 (540A8F77)[/B][/COLOR]  
nVidia Streaming Kernel service - may cause [COLOR=red]BSOD[/COLOR] in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) [B]MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK[/B] 
[URL="http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]NvStreamKms.sys[/COLOR][/B][/URL] 

rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
Razer Overlay Support 
[URL="http://www.carrona.org/drivers/driver.php?id=rzpnk.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]rzpnk.sys[/COLOR][/B][/URL] 



Debug session time: Mon Nov  17 16:45:08.170 2014 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\111714-29765-01.dmp] 
Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
System Uptime: 0 days 0:05:02.972  
Probably caused by : csrss.exe 
BugCheck EF, {ffffe0001f820900, 0, 0, 0}  
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000EF"]CRITICAL_PROCESS_DIED  (ef)[/URL] 
Bugcheck code 000000eF 
Arguments: 
Arg1: ffffe0001f820900,  Process object or thread object 
Arg2: 0000000000000000, If this is 0, a  process died. If this is 1, a thread died. 
Arg3: 0000000000000000 
Arg4:  0000000000000000 
PROCESS_NAME: csrss.exe 
BUGCHECK_STR: 0xEF_21838880  
FAILURE_BUCKET_ID: 0xEF_21838880_IMAGE_csrss.exe 
MaxSpeed: 2000  
CurrentSpeed: 2594 

Processor may be overclocked! 
Expected  Frequency: 2000 
Actual Frequency: 2594 
Overclock Ratio: [COLOR=red]1.297[/COLOR] 

BiosVersion = X550LN.305 
BiosReleaseDate =  05/14/2014 
SystemManufacturer = ASUSTeK COMPUTER INC. 
SystemProductName  = X550LN  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2014 Nov 18 10:10:14 AM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2014 Nov 18 10:10:14 AM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2014 Nov 18 10:10:14 AM  _88-dbug Copyright 2012 Sysnative Forums
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0