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Repair Install Windows 8

How to Repair Install Windows 8 and 8.1 without Losing Anything

information   Information
Windows 8 introduced the option to refresh and reset your PC to repair or reinstall Windows 8 with as needed. These new features are great for what they are intended for, but there are some drawbacks to them.

When you reset your PC, it will basically give you a clean install (retail) or factory recovery (preinstalled OEM) of Windows 8 afterwards. You will lose everything from your current Windows 8 installation.

When you refresh your PC, this basically repairs Windows 8 by reinstalling it while keeping your files, Store apps, most of your settings, etc..... However, all installed 3rd party desktop apps will be removed. If you like, you could create a custom refresh image to not lose anything, but this will require creating new custom refresh images every so often to keep it updated to not lose anything since the last image was created.


This tutorial will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installed Windows 8 without losing anything. For example, desktop apps.

You must be signed in as an administrator to be able to do a repair install of Windows 8.

Note   Note
Settings that will be Preserved when doing a Repair Install
  • All user accounts.
  • Files in all users' C:\Users\(user-name) folders. (ex: Desktop, My Documents, My Music, etc...)
  • Wireless network connections.
  • Apps from the Windows Store will be kept.
  • All installed 3rd party desktop programs will be kept.
  • Mobile broadband connections.
  • BitLocker and BitLocker To Go settings.
  • Windows Firewall settings.
  • Drive letter assignments.
  • File type associations set per user.
  • Metro apps settings per user.
  • Display settings.
  • Personalization settings such as lock screen background and desktop wallpaper.
  • All users' PC settings will be kept.
  • Choices you made during Windows Welcome, such as computer name and user accounts, will not change.
  • Network, Libraries, and Windows Update settings will not change.
  • Customer Experience Improvement Program settings will not change.
  • Windows Error Reporting settings will not change.
  • Some drivers may or may not be removed, but usually will remain.
Settings that will be NOT be Preserved when doing a Repair Install
  • Installed Windows Updates will be removed.
  • Some drivers may or may not be removed, but usually will remain.

warning   Warning

  • You will only be able to do a repair install from within Windows 8.
  • You will not be able to do a repair install at boot or in Safe Mode.
  • You must have at least 8.87 GB + what is currently being used of free space on the hard drive/partition that Windows 8 is installed on. You may need more if you have a larger installation.
Be sure to back up anything that you do not want to lose before doing a repair install just to be extra safe. For example, if you lose power in the middle of doing the repair install.



Here's How:

1. Start Windows 8 or Windows 8.1, and sign in to an administrator account.

2. Disable any 3rd party firewall, antivirus, or other security program to avoid it from possibly preventing the repair in-place upgrade installation of Windows 8.

3. Do step 4 or 5 below depending on what you would like to use to do the repair install with.

4. If Using a Windows 8/8.1 DVD or USB to do a Repair Install with

Note   Note


A) Insert/connect and open the DVD or USB, and go to step 6 below.​

5. If Using a Windows 8/8.1 ISO file to do a Repair Install with

Note   Note

  • The ISO you use must be for the same language as the Windows edition you currently have installed.
  • If you have Windows 8 installed, then you must use a Windows 8 ISO.
  • If you have Windows 8.1 installed, then you must use a Windows 8.1 ISO.
  • If you have Windows 8.1 Update installed, then you must use a Windows 8.1 Update ISO.
  • If you have 32-bit Windows installed, then you can only use a 32-bit Windows ISO.
  • If you have 64-bit Windows installed, then you can only use a 64-bit Windows ISO.
  • If you installed 64-bit Windows with UEFI, then you can only use a 64-bit Windows ISO.


B) Open the mounted ISO from This PC if it didn't automatically open, and go to step 6 below.​

6. Double click/tap on the setup file to run it. (see screenshot below)
Windows_8_Repair_Install_Windows-1.jpg

7. If prompted by UAC, then click/tap on Yes.

8. If this is for Windows 8 Enterprise, then click/tap on Install now. (see screenshot below)
Windows_8_Repair_Install_Windows-1A.jpg

9. If prompted, select (dot) Download and install updates, and click/tap on Next (Windows 8/8.1 or Windows 8/8.1 Pro). (see screenshots below)
NOTE: If any updates are found, then they will be installed, and installation will restart and continue on to step 10.
Windows_8_Repair_Install_Windows-2.png
Windows_8_Repair_Install_Windows-2B.jpg

10. Enter your product key that matches the installed edition of Windows, and click/tap on Next. (see screenshot below)

Note   Note
The product key you enter must match what you are installing, or it will not work.

If you have a Windows 8 product key with Windows 8 installed, then you are good.

If you have a Windows 8.1 product key with Windows 8.1 or Windows 8.1 Update installed, then you are good.

If you have a Windows 8 product key with Windows 8.1 or Windows 8.1 Update installed, then you would need to enter a generic key below to install with, and change the product key later on in step 24 below to activate with your Windows 8 key instead.

If you have Windows 8 Enterprise, Windows 8. Enterprise, or Windows 8.1 Update Enterprise installed, then you would need to change the product key later on in step 24 below to activate since Enterprise editions do not ask to enter a key at this step.

  • Windows 8 (core): FB4WR-32NVD-4RW79-XQFWH-CYQG3
  • Windows 8 Pro: XKY4K-2NRWR-8F6P2-448RF-CRYQH
  • Windows 8 Pro with Media Center: RR3BN-3YY9P-9D7FC-7J4YF-QGJXW

  • Windows 8.1 (core): 334NH-RXG76-64THK-C7CKG-D3VPT
  • Windows 8.1 Pro: XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB
  • Windows 8.1 Pro with Media Center: GBFNG-2X3TC-8R27F-RMKYB-JK7QT
  • Windows 8.1 Enterprise: MNDGV-M6PKV-DV4DR-CYY8X-2YRXH OR FHQNR-XYXYC-8PMHT-TV4PH-DRQ3H
KMS setup keys (8/8.1): Appendix A: KMS Client Setup Keys


Windows_8_Repair_Install_Windows-3.jpg

11. Check the I accept the license terms box, and click/tap on Accept (Windows 8 or Windows 8 Pro) or Next (Windows 8 Enterprise). (see screenshots below)
Windows_8_Repair_Install_Windows-4.jpg
Windows_8_Repair_Install_Windows-4B.jpg

12. If this is for Windows 8 or Windows 8 Pro, then select (dot) Keep Windows settings, personal files, and apps, click/tap on Next, and go to step 14 below. (see screenshot below)
Windows_8_Repair_Install_Windows-5.jpg

13. If this is for Windows 8 Enterprise, then click/tap on Upgrade: Install Windows and keep files, settings, and applications. (see screenshot below)
Windows_8_Repair_Install_Windows-5B.jpg

14. Windows 8 will now check for compatibility issues to see if you'll need to do anything to get your PC ready for Windows 8. If anything is found, you will need to take care of them before continuing. (see screenshot below)
Windows_8_Repair_Install_Windows-6.jpg

15. If this is for Windows 8 or Windows 8 Pro and no issues were found from step 14 above, then click/tap on Install. (see screenshot below)
Windows_8_Repair_Install_Windows-7.jpg

16. Windows 8 will now start to install. The computer will restart a few times during this. (see screenshots below)
NOTE: This will take a while to finish.
Windows_8_Repair_Install_Windows-8.jpg
Windows_8_Repair_Install_Windows-8B.jpg
Windows_8_Repair_Install_Windows-9.jpg

17. When Windows 8 is finished installing, select a color you like, and click/tap Next. (see screenshot below)
Windows_8_Repair_Install_Windows-10.jpg

18. Click/tap on Use Express settings. (see screenshot below)
Windows_8_Repair_Install_Windows-11.jpg

19. Do step 20 or 21 below depending on if your primary administrator account is a local account or Microsoft account.

20. If you have a Microsoft Account
A) Go to step 22 below.​

21. If you have a Local Account
A) Enter the password for the displayed account, and click/tap on Next. (see screenshot below)​
Windows_8_Repair_Install_Windows-12.jpg
B) Click/tap on Skip, and go to step 22 below. (see screenshot below)​
Windows_8_Repair_Install_Windows-13.jpg

22. Windows 8 will now startup signed into your administrator account. (see screenshots below)
Windows_8_Repair_Install_Windows-14.jpg
Windows_8_Repair_Install_Windows-15.jpg

23. Use Disk Cleanup to delete at least the Previous Windows installation(s), Setup Log Files, Temporary Windows installation files, and Windows upgrade log files items to free up the large amount hard drive space that they take. (see screenshots below)
Windows_8_Repair_Install_Windows-16.jpg

24. If you have an Enterprise edition or needed to use a generic key to install with from step 10 above, then you will need to change the product key to be able to enter the product key and activate it. (see screenshots below)
Change_Product_Key-Enterprise.jpg

25. Check for and install any available Windows Updates.

26. If needed, refresh or update you Windows Experience Index (WEI) score.


That's it,
Shawn


 

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Last edited:

Brink

Administrator
Administrator
mvp
Depending on why you needed to run SFC, did you go through all options in the blue Note box under step 3 in OPTION TWO of the tutorial below to see if may help allow SFC to repair the files afterwards? It not, then it may help to not need to do a repair install.

http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html

Brink,

You are a prince! I did the powershell DISM command that you recommended then sfc /scannow and no errors. This was after running sfc 4 times without success before DISM.

However, it did not help my situation. Devices and Printers still takes about 2 or 3 minutes to load everytime. That is why I was going to do a Repair install of Win 8.1. I am still getting the "We can't tell if your PC is ready to continue installing Windows 8.1" error.

Many thanks for your help. I was unaware of that command.

Silver

The hang could be from one of the devices. You might troubleshoot by disconnecting the devices one at a time testing inbetween to see if a culprit may be found.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Silver0066

Member
Member
Depending on why you needed to run SFC, did you go through all options in the blue Note box under step 3 in OPTION TWO of the tutorial below to see if may help allow SFC to repair the files afterwards? It not, then it may help to not need to do a repair install.

http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html

Brink,

You are a prince! I did the powershell DISM command that you recommended then sfc /scannow and no errors. This was after running sfc 4 times without success before DISM.

However, it did not help my situation. Devices and Printers still takes about 2 or 3 minutes to load everytime. That is why I was going to do a Repair install of Win 8.1. I am still getting the "We can't tell if your PC is ready to continue installing Windows 8.1" error.

Many thanks for your help. I was unaware of that command.

Silver

The hang could be from one of the devices. You might troubleshoot by disconnecting the devices one at a time testing inbetween to see if a culprit may be found.
Hi Brink,

I removed all non-essential devices. No help. It still takes 2-3 minutes to load Devices and Printers.

Thanks for your help,

Silver
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Core i7
    Motherboard
    MSI
    Memory
    16gb
    Graphics Card(s)
    nvidia GTX560M
    Sound Card
    Realtek
    Hard Drives
    3 SSD's. System on 2 in RAID 0
    Internet Speed
    Cable

Brink

Administrator
Administrator
mvp
As a test, do you have this same delay when opening Network in the navigation pane of File Explorer?

If so, then one of your network devices may be the cause. Possible waiting on a multimedia device.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Silver0066

Member
Member
As a test, do you have this same delay when opening Network in the navigation pane of File Explorer?

If so, then one of your network devices may be the cause. Possible waiting on a multimedia device.
No, no delay at all. Network opened immediately.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Core i7
    Motherboard
    MSI
    Memory
    16gb
    Graphics Card(s)
    nvidia GTX560M
    Sound Card
    Realtek
    Hard Drives
    3 SSD's. System on 2 in RAID 0
    Internet Speed
    Cable

Brink

Administrator
Administrator
mvp
Have you tried the repair install again to see if it may be able to work now?
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Silver0066

Member
Member

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Core i7
    Motherboard
    MSI
    Memory
    16gb
    Graphics Card(s)
    nvidia GTX560M
    Sound Card
    Realtek
    Hard Drives
    3 SSD's. System on 2 in RAID 0
    Internet Speed
    Cable

Brink

Administrator
Administrator
mvp

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Silver0066

Member
Member
Well, it looks like you may need to refresh Windows 8.1 instead. :(
I will live with the problem rather than do a refresh. I Googled the problem ..... there are many others who have experienced this over the last several years. Of course, I could not find a response from Microsoft, even on their TechNet site, where the question has been posed many times.

I appreciate your help. Maybe someday MS with get off their behinds and address this.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit
    Computer type
    PC/Desktop
    CPU
    Core i7
    Motherboard
    MSI
    Memory
    16gb
    Graphics Card(s)
    nvidia GTX560M
    Sound Card
    Realtek
    Hard Drives
    3 SSD's. System on 2 in RAID 0
    Internet Speed
    Cable

tool8

New Member
Hi

I have W 8.1, and W8 install DVD, is there a way to repair install version 8.1?

Thanks

Daniel

This is a great guide. I have just used it for a repair of Windows 8.1 Pro, here are some extra notes:

  • You need a Windows 8.1 ISO. It is possible to download one from Upgrade Windows with only a product key - Microsoft Windows Help
  • You cannot run the repair install with your Windows 8 key, setup will not accept it. To get around it you have to use the KMS key from this page Appendix A: KMS Client Setup Keys and then change the key to your own Windows 8 product key before you activate. Your Windows 8 key will be accepted for activation, just not setup(!?).
  • The option to change the key is hidden! From a command line run "slui 3" without the quotes
 

My Computer

System One

  • OS
    8.1

daniellouwrens

Member
Member
Hi

I have W 8.1, and W8 install DVD, is there a way to repair install version 8.1?

Thanks

Daniel

This is a great guide. I have just used it for a repair of Windows 8.1 Pro, here are some extra notes:

  • You need a Windows 8.1 ISO. It is possible to download one from Upgrade Windows with only a product key - Microsoft Windows Help
  • You cannot run the repair install with your Windows 8 key, setup will not accept it. To get around it you have to use the KMS key from this page Appendix A: KMS Client Setup Keys and then change the key to your own Windows 8 product key before you activate. Your Windows 8 key will be accepted for activation, just not setup(!?).
  • The option to change the key is hidden! From a command line run "slui 3" without the quotes

Hi

great info, thanks, is the iso for x64?

Thanks

Daniel
 

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus

Brink

Administrator
Administrator
mvp
Hello Daniel,

The details for this are in the links in the note box under both step 4 and 5 in the tutorial to help. What ISO you get depends on what the Windows is that you download the ISO on. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

daniellouwrens

Member
Member
Hello Daniel,

The details for this are in the links in the note box under both step 4 and 5 in the tutorial to help. What ISO you get depends on what the Windows is that you download the ISO on. :)

Thanks Shawn

Appreciate all the help, I'm getting there slowly :)

Regards

Daniel
 

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus

Brink

Administrator
Administrator
mvp
You're most welcome. You'll be there before you know it. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

daniellouwrens

Member
Member
Hi

Okay!!! I'm there, thanks to Shawn and Tool8 it has happened ( a repair install) and the PC is running well again.

Thanks to all.

Cheers

Daniel
 

My Computer

System One

  • OS
    Windows 8.1 x64 with 8.1 Update
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz
    Motherboard
    Asus
    Memory
    8Gig
    Graphics Card(s)
    Poor
    Monitor(s) Displays
    Asus

simrick

Member
Member
Brink -
I messed up my W8Pro installation with a partition procedure. I can log into my user account, but the screen is just black. Can I get to this repair install somehow else please?
 

My Computer

System One

  • OS
    W8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C55T-A5394
    CPU
    i3
    Memory
    6GB
    Graphics Card(s)
    Intel HD 4000
    Browser
    FF
    Antivirus
    Defender

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mvp

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Steveyg777

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Member
hi there. i've tried to do the repair install and it just won't work...

i have tried installing within windows 8 pro 64 bit (i removed media center pack) from the dvd and usb drive in my user account as well as a clean new user account i created (admin rights enabled) and every time i press the install button it goes to the initial screen and about 20-30 seconds later a window pops up saying "windows installation failed".

i am currently trying to install using an iso but i doubt it'll make a difference.

any suggestions?
 

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mvp
Hello Steve, :)

What's the complete error message you get?

The installation media must be exactly the same as what you currently have installed, or it'll never work.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
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    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
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    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Steveyg777

Member
Member
Screenshot (9).png

Here's the screenshot.

Could i make an install dvd from my windows installation to make sure i am using the exact same version?

i'm unaware whether it makes a difference if i've got most of my user folders on another hdd? (mostly media folders like my videos, etc). i don't think appdata has been moved (just a couple of app folders within this that have been junctioned (two games and thunderbird) as they were really big folders)...?
 

My Computer

System One

  • OS
    Win 8 Pro 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Pile Driver 6 Core 3.3Ghz
    Motherboard
    ASUS Sabretooth 990FX [Rev 1]
    Memory
    Corsair Vengeance 16 Gb DRAM @ 1600Mhz
    Graphics Card(s)
    MSI AMD Radeon 7870 Twin Frozr III 2Gb OC Edition
    Sound Card
    Onboard ASUS Audio
    Monitor(s) Displays
    LG 22" Monitor
    Screen Resolution
    1920 x 1080 [1080p]
    Hard Drives
    [C] Samsung 840 Pro 120Gb SSD - Boot & Apps
    [D] Seagate Barracuda 3Tb 7200rpm HDD - Games
    [E] Seagate Barracuda 3Tb 7200rpm HDD - Games & Media
    [B] Seagate Barracuda 3Tb 7200rpm HDD - Backup Drive
    All SATA 6/3Gbps
    PSU
    OCZ 650 Watt
    Keyboard
    Logitech Internet Explorer
    Mouse
    Microsoft Intellimouse Explorer
    Internet Speed
    20Mbit Broadband
    Browser
    Comodo Dragon, Google Chrome, Firefox, Safari, (IE :p)
    Antivirus
    Kaspersky Internet Security
    Other Info
    MalwareBytes AntiMalware, IObit Advance System Care, ZoneAlarm Firewall

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mvp
Yep, that would make a difference. You don't have to copy over the contents if you don't have enough free space, but the user folders need to be moved back to C: before trying to do a repair install.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
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