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removing bluetooth device failed


Gusubar

New Member
Posts
7
#1
Hi, I have got a problem with bluetooth device. I tried removing my bluetooth device but it failed to remove. It is displayed as "removing device" on the screen as shown in the picture. Now I cannot add the device again. I don't find the device when I search by clicking on "add a device" as shown in the picture. When I try to add from my mobile device it fails to add by showing a message as shown in the next picture. New Image.jpg n.jpg
 

My Computer

System One

  • OS
    windows 8

dperecky

New Member
Posts
74
#2
Same here. Windows 8.0 Remove Bluetooth device fails. Tried with device - external speaker off and on. Removed fails both ways.

So I have a zombie Bluetooth speaker that won't work, but cannot be removed either. Nice.
 

My Computer

System One

  • OS
    s: XP, Win7, Win8, Ubuntu
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Toshiba Laptop - recommended brand.
    Monitor(s) Displays
    1 currently- laptop monitor
    Other Info
    Have XP Virt. Mach. on Win7.
    // 2-7-2015 - Purchased cheap Win 8.1 tablet. So far, it's amazing. Update: 5-24 - Switched to MS Surface 3. it's just a better way to go.

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#3

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

dperecky

New Member
Posts
74
#4
thanks popeye

Things turned out well. It was the incorrect driver. Got the right one from the manufacturer's website.
 

My Computer

System One

  • OS
    s: XP, Win7, Win8, Ubuntu
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Toshiba Laptop - recommended brand.
    Monitor(s) Displays
    1 currently- laptop monitor
    Other Info
    Have XP Virt. Mach. on Win7.
    // 2-7-2015 - Purchased cheap Win 8.1 tablet. So far, it's amazing. Update: 5-24 - Switched to MS Surface 3. it's just a better way to go.

dperecky

New Member
Posts
74
#5
Update

Update- the 'correct Bluetooth driver' failed as well for my Toshiba laptop after a reboot.

Found an application, the Toshiba Bluetooth manager - called the Toshiba Bluetooth Stack - which is like a overlayer / controller / manager which ensures that Bluetooth works properly. Found a very recently updated version - 9-9-2014, and installed that. When installing I noticed that one of the steps is "installing driver". Looks like it overrode any previous drivers I (tried to) install.

The Bluetooth Stack is actually what I have installed in my Win7 side. This works much better on Win7 (and probably Win8) then just a native Windows Bluetooth driver setup.
 

My Computer

System One

  • OS
    s: XP, Win7, Win8, Ubuntu
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Toshiba Laptop - recommended brand.
    Monitor(s) Displays
    1 currently- laptop monitor
    Other Info
    Have XP Virt. Mach. on Win7.
    // 2-7-2015 - Purchased cheap Win 8.1 tablet. So far, it's amazing. Update: 5-24 - Switched to MS Surface 3. it's just a better way to go.