• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved Reinstalling Office 365 after 8.1 upgrade and problems...


Posts
2
#1
After a tedious upgrade to 8.1 (with HOURS of help from M/S techs- who were outstanding), all the problems with the OS are solved but reinstalling lost programs like Office 365 require reinstallation. I purchased several licenses and don't want to lose one of the precious licenses for a reinstallation. As well, the card with the product key for the licenses is not presently available to activate the reinstall. I have a Belarc Advisor sheet, but it does not show the product key for Office 15, but it does show the version that I have on this computer prior to the updates/restores, etc.
Any suggestions are much appreciated.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    ASUS Desktop PC CM1745 Series
    CPU
    AMD A8-5500 APU with Radeon HD Graphics 3.20 GHz
    Motherboard
    F2A85-M/CM1745/DP
    Memory
    8 GB
    Graphics Card(s)
    Radeon Built in
    Browser
    IE 11
    Antivirus
    Defender
Posts
2
#2
Can't say what was stopping the re-install, but it is finally installed once more.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    ASUS Desktop PC CM1745 Series
    CPU
    AMD A8-5500 APU with Radeon HD Graphics 3.20 GHz
    Motherboard
    F2A85-M/CM1745/DP
    Memory
    8 GB
    Graphics Card(s)
    Radeon Built in
    Browser
    IE 11
    Antivirus
    Defender