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Recovery says my drive is locked - how to unlock?


donnyb

New Member
Posts
11
#1
I have an Asus T300LA Transformer with Win8.1. My keyboard stopped working so wanted to use the recovery utility, but when I get there it says my hard drive is locked and to unlock it. How do I do that?
 

My Computer

System One

  • OS
    Win8

Ztruker

Well-Known Member
VIP Member
Guru
#2
Are you using Encryption like TrueCrypt? If so, maybe you need to turn it of and decrypt the drive first?
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

SIW2

Well-Known Member
Team Member
Posts
5,360
#3
Did it come with 8.1, or did you upgrade through the store?
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#5
After half an hour with no reply, I have lost interest.
It does get frustrating at times. I also hate posts that never get marked as solved even when they are. Call me Mr Crankypants.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.