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Recovery Samsung Laptop


zuko53

New Member
Posts
18
#1
Re: Samsung Laptop 365E%C-SO5US. The problem developed when I tried to do a simple restore, following the instructions to a "T", I was met with this: Recovery A required device isn't connected or can't be accessed. Error code Oxc0000185, You'll need to use the recovery tool on you installation media. I you don't have...........etc. I succeeded in acquiring a recovery disk from Samsung. Didn't work and kept going back to that Recovery statement. Now at the bottom of that statement are options; Press enter to try again, Press F8 for startup settings and Press Esc for UEFI firmware settings. The first two led me back to the recovery screen again and the last one, I got some results, but weird I put the Recovery disk back in and started the unit and for some reason, it started to work and when it restarted itself during the install it went back to that recovery page, so I just kept restarting and finally, I got the recovery page again, so I hit the Esc. key and got the Aptio Setup Utility which has four tabs and under the Exit tab, there is a Windows Boot Manager (PO: Hitachi HTS547550A9E384) I highlighted that line (it's in white) and hit enter and I get the Samsung logo with the circular dots going around and around get the Samsung scene with he space needle, hit enter again, and get the sign-in box and I can sign in and access that way over and over again. I know it's not right, so what's going on and how can I make it right?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 15
#2
Write smaller paragraphs please. :)

Big ones are hard to read.

Thank you.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

zuko53

New Member
Posts
18
#3
My friend this is one paragraph. In the future, I would humbly request that if you cannot offer an answer to my problem, take your personal observations to another location. The one you offer now is non-productive.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 15

zuko53

New Member
Posts
18
#5
So, basically you're telling me that you don't understand what I wrote, right?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 15

SIW2

Well-Known Member
Team Member
Posts
5,360
#6
He may not know the answer to your problem.

However, he has offered advice as to how you might pose your request in a way more likely to get a response from somebody who may have the answer.

He is trying to be helpful.

My friend this is one paragraph. In the future, I would humbly request that if you cannot offer an answer to my problem, take your personal observations to another location. The one you offer now is non-productive.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop

zuko53

New Member
Posts
18
#7
Usually, someone would respond with a question, or to further explain, or they don't understand. His response is not worded that way but rather a critique on paragraphs. It would have been more productive, although a bit harsh if he would just say. "I don't understand what you are trying to say." Here we have written several posts and I haven't gotten anywhere on my problem More to the point, please.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 15

theog

VIP Member
VIP Member
Gold Member
Posts
5,591
#8
Q & A on your post.

Q
1) Samsung Pre-installed with Windows 8.

2) Update to Windows 8.1 from the Windows Store.

3) Refresh & Reset, are now not working.

A
Yes we Know Refresh & Reset will not work after the update to Windows 8.1.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4