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Rear Audio Jack not detecting my microphone


PCNewbie

I bought the PC parts but didn't build it.
Posts
2
#1
Hello, I'm a little late to the party but hear me out. I've been using this headset for a good long time with no problems until recently, the front audio ports for both the microphone and headset broke when someone managed to step on the cord. I moved the pins to the back of my tower and I can hear through the headset just fine, but the rear microphone jack (pink) won't detect my microphone! I don't need drivers for it since it's just the two pins for speakers and mic, the headset works just fine on other PCs around the house, I've been digging in my Recording Devices and other such windows for an hour to no avail. Please help!

Here's my specs:
(Using Speccy)

Operating System
Windows 8.1 64-bit
CPU
Intel Core i5 4690K @ 3.50GHz 21 °C
Haswell 22nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 799MHz (9-9-9-24)
Motherboard
ASRock Z97 Extreme4 (CPUSocket) 25 °C
Graphics
C32F391 ([email protected])
2047MB NVIDIA GeForce GTX 950 (PNY) 27 °C
Storage
931GB Seagate ST1000DM003-1ER162 (SATA) 25 °C
Optical Drives
HL-DT-ST DVDRAM GH24NSC0
Audio
High Definition Audio Device
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 4690K @ 3.50GHz, Haswell 22nm Technology
    Motherboard
    ASRock Z97 Extreme4 (CPUSocket)
    Memory
    931GB Seagate ST1000DM003-1ER162 (SATA)
    Graphics Card(s)
    C32F391 ([email protected]), 2047MB NVIDIA GeForce GTX 950 (PNY)
    Browser
    Google Chrome

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#2
The first thing I see is you do not have the correct sound hardware driver, only the generic, basic function, Windows Installed High Definition Audio. Get the correct driver from ASRock as the first step.

After you get the correct sound driver installed, you can check and if it still does not work, check the Sound Panel, recording section to see if the mic is enabled. Generally, Stereo Mix should be set as default recording device and then whatever is plugged in, such as a mic will work.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

PCNewbie

I bought the PC parts but didn't build it.
Posts
2
#3
Thanks, getting the right driver was the step in the right direction. Unfortunately, even with the right driver installed, my PC still isn't receiving my microphone. I don't get the little "A device was inserted into the microphone port" message like I do when I put the audio jack into the headphone port, even after setting Stereo Mix as the default device. With some digging, I saw that sometimes plugging a mic into the front microphone port will disable the back one. Could that be the problem? If so, how do I do that? Is there a way to tell (without opening up my case) that the microphone port is even connected to the motherboard?
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i5 4690K @ 3.50GHz, Haswell 22nm Technology
    Motherboard
    ASRock Z97 Extreme4 (CPUSocket)
    Memory
    931GB Seagate ST1000DM003-1ER162 (SATA)
    Graphics Card(s)
    C32F391 ([email protected]), 2047MB NVIDIA GeForce GTX 950 (PNY)
    Browser
    Google Chrome

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#4
Since "someone stepped on the cord" it could be the front panel jack is broken and sending a signal to the sound so the rear is disabled. The only way to find out is to open the case and disconnect the front panel audio connection (connector) that is plugged into the jack on the motherboard. I didn't look at your specific motherboard but the audio jack is usually on the lower left of the motherboard. The connector could be labeled "HD Audio" (Preferred) or "AC 97".
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

erpster4

Member
Member
Posts
91
#5
the ASRock board OP is using has Realtek ALC1150 Audio Codec as noted on the ASRock web site.

if the front panel audio & mic jacks no longer work correctly, they may need to be replaced.
see this topic from the Tom's Guide site on how to do this.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C55Dt-A5306
    CPU
    AMD Quad-Core A6-5200M Accelerated Processor
    Memory
    4 GB