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Solved Random BSOD When Watching Videos


wakamonkey

New Member
Posts
3
#1
Yesterday I was watching a video and the screen froze for about 5 seconds, some pixels went all weird, and then the BSOD came out. Then I watched videos today and it happened again 2 times. I attached the files, so good luck.
 

My Computer

System One

  • OS
    Windows 8

GMan

Banned
Posts
1,851
#2
Hi,

Your video driver is crashing but not because of it being at fault.

First likely culprit by a longshot is your Lucidlogix software, so uninstall that.

Code:
VirtuWDDM VirtuWDDM.sys Thu Jul 07 08:40:25 2011
If you are overclocking anything, set default clocks while testing.

I would definitely update these drivers too:

MBfilt64 MBfilt64.sys Thu Jul 30 23:40:32 2009
EIO64 EIO64.sys Tue Jul 21 22:34:42 2009


If necessary after all of the above, remove your Avast in safe mode with the special tool found online.

Code:
Debugging Details:
------------------

TRIAGER: Could not open triage file : C:\Program Files\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nvlddmkm+142444
fffff880`03bb3444 488b5308        mov     rdx,qword ptr [rbx+8]

EXCEPTION_RECORD:  fffff8800a7cf1d8 -- (.exr 0xfffff8800a7cf1d8)
ExceptionAddress: fffff88003bb3444 (nvlddmkm+0x0000000000142444)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000008
Attempt to read from address 0000000000000008

CONTEXT:  fffff8800a7cea10 -- (.cxr 0xfffff8800a7cea10)
rax=fffff8800a7cf430 rbx=0000000000000000 rcx=fffff8800a7cf430
rdx=fffff8800a7cf530 rsi=fffff8800a7cf530 rdi=0000000000000000
rip=fffff88003bb3444 rsp=fffff8800a7cf410 rbp=fffff8800a7cf440
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000001
r11=0000000000000002 r12=0000000000000001 r13=0000000000000102
r14=fffffa8006da4010 r15=0000000000000002
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nvlddmkm+0x142444:
fffff880`03bb3444 488b5308        mov     rdx,qword ptr [rbx+8] ds:002b:00000000`00000008=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000008

READ_ADDRESS:  0000000000000008 Nonpaged pool

FOLLOWUP_IP: 
nvlddmkm+142444
fffff880`03bb3444 488b5308        mov     rdx,qword ptr [rbx+8]

BUGCHECK_STR:  AV

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

LAST_CONTROL_TRANSFER:  from 0000000000000388 to fffff88003bb3444

STACK_TEXT:  
fffff880`0a7cf410 00000000`00000388 : fffff880`0a7cf5b8 00000000`00000002 fffffa80`06da4010 fffff880`04371af0 : nvlddmkm+0x142444
fffff880`0a7cf418 fffff880`0a7cf5b8 : 00000000`00000002 fffffa80`06da4010 fffff880`04371af0 00000000`00000000 : 0x388
fffff880`0a7cf420 00000000`00000002 : fffffa80`06da4010 fffff880`04371af0 00000000`00000000 fffff880`0a7cf4d0 : 0xfffff880`0a7cf5b8
fffff880`0a7cf428 fffffa80`06da4010 : fffff880`04371af0 00000000`00000000 fffff880`0a7cf4d0 fffff880`03ab2793 : 0x2
fffff880`0a7cf430 fffff880`04371af0 : 00000000`00000000 fffff880`0a7cf4d0 fffff880`03ab2793 fffffa80`07f87000 : 0xfffffa80`06da4010
fffff880`0a7cf438 00000000`00000000 : fffff880`0a7cf4d0 fffff880`03ab2793 fffffa80`07f87000 00000000`00000000 : nvlddmkm+0x900af0


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nvlddmkm+142444

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4f548b5c

STACK_COMMAND:  .cxr 0xfffff8800a7cea10 ; kb

FAILURE_BUCKET_ID:  X64_AV_nvlddmkm+142444

BUCKET_ID:  X64_AV_nvlddmkm+142444

Followup: MachineOwner
---------
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

GMan

Banned
Posts
1,851
#4
alright I'll try it.
Cool. Lucidlogix still #1 priority to remove at the moment because as I said, it's the likely culprit.

But regardless of anything, best to do this too:

Open device manager. Right click on your Realtek audio and choose uninstall. Also click the box to delete the driver. Get rid of it completely in the device manager. Then, install the Realtek HD Audio codec driver found here:

Realtek HD Audio 2.68 audio driver download from Guru3D.com


--------

If you already removed Lucidlogix software and rebooted, how is it going now? Well, I presume?
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up