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Random BSOD - New Laptop Samsung Series 8


ljs2727

New Member
USA

Posts
6
#1
So I've had this laptop since christmas and I'm a bit worried about a few things..

The Samsung support for drivers is beyond pathetic. There is basically nothing available to the users except this software package called SW Update. A few of the updates simply don't work, which includes an audio driver and a bluetooth driver.

The switchable graphics has had trouble since Win 8.1, but I've gotten it to work thanks to some google searching. The Intel support for Win 8.1 has also been a mess from what I understand. Getting the Intel HD to run smoothly in tandem with the AMD Radeon has been an adventure...

However, I've had some random times where the AMD graphics driver randomly stopped responding and recovered successfully (not gaming at the time).

I'm worried that there is something more serious going on here, but hopefully it's just a driver issue.

Today I got a BSOD for the first time and I didn't get a chance to see what it was before it auto restarted.
I've since disabled the auto restart.

I've uploaded my mini dump file and any help would be greatly appreciated.

Thanks!
 

My Computer

System One

  • OS
    Win 8.1 x64
Posts
1,883
#2
Hi,

Uninstall Kaspersky.

Set Windows Firewall and Windows Defender to Automatic and start them too.

Enjoy.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus