• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved Random BSOD DPCWatchDog Violation and Others


pcts

New Member
Posts
19
#1
Hi there

I have been having multiple BSOD recently on W8Pro x64 desktop.
It started with a message "Your PC ran into a problem" then "DPC_Watchdog_Violation" referenced at the end.

I thought it might be to do with Kingston V300 250GB SSD in the PC so I upgraded the firmware on it however the random BSOD still persists. I then updated the graphics card with latest drivers from website but issue still persist.

Today the blue screen was fuzzy (unreadable) when it happened.

I was wondering if someone could have a look through the logs attached and let me know if there is something else I'm missing.

Thanks
PCTS
 

My Computer

System One

  • OS
    Windows 8.1 Pro

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#2
The crashes are caused by a network security driver that is from Glasswire.
Driver Reference Table - gwdrv.sys
Do you have more then 1 security software installed?
Code:
*** WARNING: Unable to verify timestamp for gwdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for gwdrv.sys
0: kd> lmvm gwdrv
start             end                 module name
fffff800`b4cd2000 fffff800`b4cdf000   gwdrv    T (no symbols)           
    Loaded symbol image file: gwdrv.sys
    Image path: \SystemRoot\system32\DRIVERS\gwdrv.sys
    Image name: gwdrv.sys
    Timestamp:        [COLOR="#FF0000"]Fri May 29 06:15:40 2015[/COLOR] (5567E7EC)
    CheckSum:         00012747
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

pcts

New Member
Posts
19
#3
@axe0 Thanks for your reply and analysis. Yes I use Glasswire to monitor my network connection, I have a windows firewall and Webroot AV security product installed on my machine. Do you recommend I remove Glasswire to resolve the issue?
 

My Computer

System One

  • OS
    Windows 8.1 Pro

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#4
Yes, I recommend that yes.
Glasswire is also a firewall program, having multiple protections software for the same thing causes trouble.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

pcts

New Member
Posts
19
#5
Hi there

Thanks for that. I will test the computer over the coming days. I haven't removed Glass wire yet but what I did do was uninstall the graphics card drivers and software and let Windows update install the latest one it had (which was a few months behind the manufacturer website). It appears to be working better so far. If I get any more crashes I will remove GlassWire and test it and will post back here.

Thanks for the assistance.

Kind Regards
PCTS
 

My Computer

System One

  • OS
    Windows 8.1 Pro

pcts

New Member
Posts
19
#6
Hi there - I did Windows update but the issue still occurred. I removed Glasswire and it did resolve the issue.
Issue Resolved.
 

My Computer

System One

  • OS
    Windows 8.1 Pro