• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Purchased Office 2010 w/ free upgrade to Office 2013


Motley

Member
Member
Posts
75
#1
Any idea when Office 2013 will be available for download / upgrade?

Thanks!
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenova Y580 IdeaPad
    CPU
    i7
    Memory
    8 Gig DDR 3
    Graphics Card(s)
    GTX 660M- 2 Gig
    Sound Card
    Dolby Home Theater
    Screen Resolution
    1920X1080
    Hard Drives
    1 TB
    Mouse
    Logitech Wireless
    Browser
    I.E. 10
    Antivirus
    Avast
    Other Info
    Blue Ray R/W
    3x USB 3
    HDMI Out
    Xbox 360 Controller

jimbo45

New Member
VIP Member
Guru
Hafnarfjörður IS

Posts
4,373
#2
Hi there
it's in the Ms store already -- although IMO I'd stick to Office 2010 if I were you.
Anyway YMMV so here's the link (UK store) .

Microsoft Store United Kingdom Online Store - Office Suites

What you'd do to get the upgrade price I don't know but Office 2013 IS available for download. Try phoning / emailing -- actually a better option these days is to use a FAX believe it or not for this type of question. Emails tend to get lost as people have 100'000's to deal with, phone calls are diabolical --endless menu systems, loads of waiting and people on the other side of the planet who are incredibly difficult to understand.

The lowly fax machine when it chatters into life usually gets INSTANT attention these days . !!

Cheers
 

My Computer

System One

  • OS
    Linux Centos 7, W8.1, W7, W2K3 Server W10
    Computer type
    PC/Desktop
    Monitor(s) Displays
    1 X LG 40 inch TV
    Hard Drives
    SSD's * 3 (Samsung 840 series) 250 GB
    2 X 3 TB sata
    5 X 1 TB sata
    Internet Speed
    0.12 GB/s (120Mb/s)

jeffrys

Power User
Power User
BELGIUM

Posts
503
#3
hello guys,

have the Office 2013 Home and Business, but when trying to download the free version, since i have bought Office 2010 with a free upgrade.......nowhere i can find it.

At MS once first has to buy before downloading.

When i hit : http://www.office.com/setup

off course i get redirected to the belgian site, but i want the english version.

When on the belgian site i get the message that my key is not valid, so after checking some 10 times....there is nothing wrong with my key.

So i opened upgrade anytime and there i can put in the same key which is accepted. Strange, very strange.

Jimbo,

the site you mention does not allow me to download, unless i purchase......again.

Jeff
 

My Computer

System One

  • OS
    WINDOWS 8.1 x64
    Computer type
    PC/Desktop
    CPU
    INTEL CORE I--3770K LGA1155
    Motherboard
    ASUS P8Z77-V
    Memory
    KINGSTON 2400 MHZ KHX24C11K4 16GB
    Graphics Card(s)
    INTEL HD GRAFICS 4000
    Monitor(s) Displays
    Philip BDL3245€ 32 inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 SAMSUNG 840 PRO RAID 0 ON BOARD 2 x 128 GB
    Keyboard
    LOGITEC MX™ 5500
    Mouse
    LOGITEC MX 5500
    Internet Speed
    120 Mbps

jeffrys

Power User
Power User
BELGIUM

Posts
503
#5
Yes Electro, i have the right key.

Can someone explain me why this does not work when trying to download from an official MS site????


Will try the site you mention.

I did this and get redicted to the belgian site. My god.....

thanks

Jeff
 

My Computer

System One

  • OS
    WINDOWS 8.1 x64
    Computer type
    PC/Desktop
    CPU
    INTEL CORE I--3770K LGA1155
    Motherboard
    ASUS P8Z77-V
    Memory
    KINGSTON 2400 MHZ KHX24C11K4 16GB
    Graphics Card(s)
    INTEL HD GRAFICS 4000
    Monitor(s) Displays
    Philip BDL3245€ 32 inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 SAMSUNG 840 PRO RAID 0 ON BOARD 2 x 128 GB
    Keyboard
    LOGITEC MX™ 5500
    Mouse
    LOGITEC MX 5500
    Internet Speed
    120 Mbps

jeffrys

Power User
Power User
BELGIUM

Posts
503
#6
And guess what......my key is not working.

hahaha

will contact the company who sold it to me.

Jeff
 

My Computer

System One

  • OS
    WINDOWS 8.1 x64
    Computer type
    PC/Desktop
    CPU
    INTEL CORE I--3770K LGA1155
    Motherboard
    ASUS P8Z77-V
    Memory
    KINGSTON 2400 MHZ KHX24C11K4 16GB
    Graphics Card(s)
    INTEL HD GRAFICS 4000
    Monitor(s) Displays
    Philip BDL3245€ 32 inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 SAMSUNG 840 PRO RAID 0 ON BOARD 2 x 128 GB
    Keyboard
    LOGITEC MX™ 5500
    Mouse
    LOGITEC MX 5500
    Internet Speed
    120 Mbps

jeffrys

Power User
Power User
BELGIUM

Posts
503
#7
Well, contacted the seller who cannot help me, so he gave me an 0800 number, but i get redirected to the states and automatically i am asked to put in the 12 key digit. What 12 key digit?

So i try the 02 number (Brussels) and all i get is put in your 25 digit code and they will give me another. I cannot get someone on line.

Anyway i guess i just have to wait for MS to wake up.

Jeff

I do not want another key, i want to download Office 2013 Home/Business and start using it.
 

My Computer

System One

  • OS
    WINDOWS 8.1 x64
    Computer type
    PC/Desktop
    CPU
    INTEL CORE I--3770K LGA1155
    Motherboard
    ASUS P8Z77-V
    Memory
    KINGSTON 2400 MHZ KHX24C11K4 16GB
    Graphics Card(s)
    INTEL HD GRAFICS 4000
    Monitor(s) Displays
    Philip BDL3245€ 32 inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 SAMSUNG 840 PRO RAID 0 ON BOARD 2 x 128 GB
    Keyboard
    LOGITEC MX™ 5500
    Mouse
    LOGITEC MX 5500
    Internet Speed
    120 Mbps

Motley

Member
Member
Posts
75
#8
Do you have an Office 2013 key? I'm not sure how the free upgrade works, but if you have the key, this should get you sorted.

Download, Backup & Restore Microsoft Office Products - Office.com
Thanks lector, bt that link only allows me to reinstall Office 2010, and I want to upgrade to 2013, which I am supposed to be able to do with my product key according to newegg when I purchased it.

I have searched the office.com site and can not for the life of me find an "Upgrade" page, only "purchase" page.

Does anyone have a clue?

Thanks again!

P.S. ..... not looking for Office 365, just an upgrade to 2013
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenova Y580 IdeaPad
    CPU
    i7
    Memory
    8 Gig DDR 3
    Graphics Card(s)
    GTX 660M- 2 Gig
    Sound Card
    Dolby Home Theater
    Screen Resolution
    1920X1080
    Hard Drives
    1 TB
    Mouse
    Logitech Wireless
    Browser
    I.E. 10
    Antivirus
    Avast
    Other Info
    Blue Ray R/W
    3x USB 3
    HDMI Out
    Xbox 360 Controller

kachdekan

New Member
Posts
5
#9
Well i got office 13 just a few weeks ago and what happens is when you run the set-up and you have office 2010 you will get an upgrade option but if you got no trace of a previous version of office you will see an install option. and with downloading i don't remember being asked a key before i could download <I downloaded the iso then extracted it later though>
 

My Computer

System One

  • OS
    windows 8 pro x64
    System Manufacturer/Model Number
    Hp pavilion g6-1d48dx
    CPU
    AMD A6-3420M APU
    Motherboard
    AMD 1705 rev 0
    Memory
    3562 MB
    Graphics Card(s)
    Radeon(tm) HD Graphics

Motley

Member
Member
Posts
75
#10
Thanks Kach, howeve, the issue is 2010 is already installed. It was purchased & installed shortly before the release of 2013, with the provision and sold as "with free upgrade to 2013" by Newegg. You would think there would be a "upgrade from 2010 to 2013" on office.com, but I am either blind or just plain can not find such an option anywhere.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenova Y580 IdeaPad
    CPU
    i7
    Memory
    8 Gig DDR 3
    Graphics Card(s)
    GTX 660M- 2 Gig
    Sound Card
    Dolby Home Theater
    Screen Resolution
    1920X1080
    Hard Drives
    1 TB
    Mouse
    Logitech Wireless
    Browser
    I.E. 10
    Antivirus
    Avast
    Other Info
    Blue Ray R/W
    3x USB 3
    HDMI Out
    Xbox 360 Controller

Clint

Cisco
Power User
Posts
511
#11

My Computer

System One

  • OS
    Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Studio XPS 9100
    CPU
    intel i7 920 @ 2.67 GHz
    Motherboard
    Dell
    Memory
    24 Gig
    Graphics Card(s)
    ATI Radeon HD 5670
    Sound Card
    Internal
    Monitor(s) Displays
    23" Flat Screen HDMI
    Screen Resolution
    1366 x 768
    Hard Drives
    Samsung EVO 850 250 GB SSD
    2 Seagate internal 1TB
    WD external 3TB USB 3
    WD external 2TB USB 3
    PSU
    550-W
    Case
    Mid
    Cooling
    Fans
    Keyboard
    US USB
    Mouse
    USB
    Internet Speed
    3.84 Mbps Download .44 Mbps Upload
    Browser
    IE11
    Antivirus
    MS Defender
    Other Info
    Liteon DVD wrighter
    Liteon BD drive
    Monoprice Tablet