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PUA/Smileys.A Unwanted program or Virus

dacoolmike

New Member
Please help every time I open google chrome my avira antivirus alert pops out saying "PUA/Smiley's.A has been blocked that may contain an unwanted program or virus. And then I choose to remove it using avira but it still keeps poping out every time i open chrome. I already scanned my computer with avira in both normal and safe mode. I also scanned the google location folder but my avira can't detect anything as well as reinstall chrome and because of that I lost important search history. That's why I don't want to reinstall chrome again. Any tips on what I should do. I'm not good with computers as well as deleting registry files that may be infected so not sure what to do. I'm also afraid to install new softwares so please don't advise that.
 

My Computer

System One

  • OS
    windows 8.1

axe0

BSOD Analyst & Security Analyst
VIP Member
Pro User
This is quite my standard Malware answer as it in most cases cleans up the infection



Diagnostics Test

Malware scan


Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller and ESET Online Scanner
*(Uncheck trial version in the installation process)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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