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Solved Ps/2 port working for keyboard but not mouse.


sreyan32

Member
Member
Posts
78
#1
Hello everyone,
I am using Windows 8 64 bit Pro. After my ps/2 mouse was giving problems I recently switched to using a wireless usb mouse. Now when that didn't suit me I wanted switch back to a ps/2 mouse. But the problem is that now when I attach the mouse to the ps/2 port, Windows does not detect it like it previously did. But when I connect a ps/2 keyboard to the ps/2 port it works fine. And yes my ps/2 port can be used for both mouse and keyboard, this I have tested before. In the device manager I can't find any entry for standard ps/2 mouse in the mice and other pointing devices section. But there is one such entry for the keyboard. I guess the real source of the problem is that I don't have the driver for standard ps/2 mouse. How can I reinstall the Windows 8 64bit compatible driver for standard ps/2 mouse. A screenshot of the Device Manager list is attached.
 

Attachments

My Computer

System One

  • OS
    Windows 8.1 64-bit
    CPU
    Intel i5
    Graphics Card(s)
    Nvidia 650 GTX

ProtoType

Google Master
Member
#2
Jeez, in this age everyone uses USB I think.

It seems that there are two Mouse entries in that list. They must both be the USB one I'm guessing?

The HID mouse on yours seems to be installed, with no Yellow ! triangle next to it, so drivers must be installed.

There is no ps/2 mouse entry though.




But look at mine: it has a ps/2 entry for the keyboard but I'm working of a laptop that doesn't have any ps2 outlets...



wrry.PNG





On yours It might be the mouse itself... Might be getting a little old if its still PS/2.

Either way, I see no way that the drivers can not be installed, since that's one of the main components.

Might be windows 8 finally dropping the good old gear and going for the new...
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model Number
    Microsoft
    CPU
    i5-3210M
    Motherboard
    m6 1125dx
    Memory
    8GB
    Graphics Card(s)
    HD 4000
    Sound Card
    Beats Audio
    Hard Drives
    750GB
    Case
    Hp
    Cooling
    Dry Ice and fridge
    Keyboard
    Sticky
    Mouse
    Dead
    Internet Speed
    Almost hit 2kbps
    Other Info
    I'm trying to get win8 onto iPad as main OS

    Have an Hp Envy Laptop

sreyan32

Member
Member
Posts
78
#3
Jeez, in this age everyone uses USB I think.

It seems that there are two Mouse entries in that list. They must both be the USB one I'm guessing?

The HID mouse on yours seems to be installed, with no Yellow ! triangle next to it, so drivers must be installed.

There is no ps/2 mouse entry though.




But look at mine: it has a ps/2 entry for the keyboard but I'm working of a laptop that doesn't have any ps2 outlets...



View attachment 14167





On yours It might be the mouse itself... Might be getting a little old if its still PS/2.

Either way, I see no way that the drivers can not be installed, since that's one of the main components.

Might be windows 8 finally dropping the good old gear and going for the new...
So you are telling me that there is no ps/2 mouse support in Windows 8 ???
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    CPU
    Intel i5
    Graphics Card(s)
    Nvidia 650 GTX

ProtoType

Google Master
Member
#4
No, sorry if it sounded that way. I was just wondering out loud I guess.


I've been doing some research after this question was asked, and it seems many people have the problem but haven't found a solution.

It has to support it though, if it pops up in device manager...

here's the closest I can get to fixing your problem, this is posted from another website:

I first, went into the Device Manager, expanded the Keyboard section, and clicked Uninstall on the Standard PS/2 Keyboard, and I did the same for my Standard PS/2 Mouse. Then, while the computer was still running, I unplugged both PS/2 mouse and keyboard. Then I shut down the PC, while off, I reinserted both mouse and keyboard, then upon entering the Logon screen, both mouse and keyboard worked again
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model Number
    Microsoft
    CPU
    i5-3210M
    Motherboard
    m6 1125dx
    Memory
    8GB
    Graphics Card(s)
    HD 4000
    Sound Card
    Beats Audio
    Hard Drives
    750GB
    Case
    Hp
    Cooling
    Dry Ice and fridge
    Keyboard
    Sticky
    Mouse
    Dead
    Internet Speed
    Almost hit 2kbps
    Other Info
    I'm trying to get win8 onto iPad as main OS

    Have an Hp Envy Laptop

MrShowdown

New Member
Power User
Jakarta, Indonesia

Posts
1,048
#5
Jeez, in this age everyone uses USB I think.

It seems that there are two Mouse entries in that list. They must both be the USB one I'm guessing?

The HID mouse on yours seems to be installed, with no Yellow ! triangle next to it, so drivers must be installed.

There is no ps/2 mouse entry though.




But look at mine: it has a ps/2 entry for the keyboard but I'm working of a laptop that doesn't have any ps2 outlets...



View attachment 14167





On yours It might be the mouse itself... Might be getting a little old if its still PS/2.

Either way, I see no way that the drivers can not be installed, since that's one of the main components.

Might be windows 8 finally dropping the good old gear and going for the new...
So you are telling me that there is no ps/2 mouse support in Windows 8 ???
PS/2 Mouse Support is still available in Windows 8.
My Parent's PC uses a Genius Mouse, and worked perfectly.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Homemade PC
    CPU
    AMD Athlon X4 760K
    Motherboard
    MSI A88XM-E35
    Memory
    4GB DDR3-1600
    Graphics Card(s)
    AMD Radeon HD 6770
    Sound Card
    Realtek onboard
    Monitor(s) Displays
    1 (2)
    Screen Resolution
    1366x768 - 1920x1080
    Hard Drives
    Seagate Barracuda 500 GB
    PSU
    Power Logic 225X
    Case
    Power Logic Xenon Graphite-1
    Cooling
    AMD OEM fans
    Keyboard
    Logitech K120
    Mouse
    Genius NetScroll 120
    Internet Speed
    6 Mbps
    Browser
    Google Chrome
    Antivirus
    Microsoft Security Essentials
    Other Info
    Laptop:

    Intel Celeron N2920 1.8 GHz
    4 GB DDR3-1066
    Intel HD Graphics
    500 GB HDD
    Windows 10 Pro x64

sreyan32

Member
Member
Posts
78
#6
No, sorry if it sounded that way. I was just wondering out loud I guess.


I've been doing some research after this question was asked, and it seems many people have the problem but haven't found a solution.

It has to support it though, if it pops up in device manager...

here's the closest I can get to fixing your problem, this is posted from another website:

I first, went into the Device Manager, expanded the Keyboard section, and clicked Uninstall on the Standard PS/2 Keyboard, and I did the same for my Standard PS/2 Mouse. Then, while the computer was still running, I unplugged both PS/2 mouse and keyboard. Then I shut down the PC, while off, I reinserted both mouse and keyboard, then upon entering the Logon screen, both mouse and keyboard worked again
Tell me something, I uninstall my standard ps/2 mouse and keyboard driver, now if I don't get my ps/2 mouse or keyboard to work after the restart then what will I do ?? My ps/2 keyboard already works. Now if I uninstall the driver of ps/2 keyboard how do I get it back ???? Will Microsoft's Intellipoint mouse driver to do the job of supporting ps/2 mouses?? Then I will install that driver.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    CPU
    Intel i5
    Graphics Card(s)
    Nvidia 650 GTX

sreyan32

Member
Member
Posts
78
#7
Jeez, in this age everyone uses USB I think.

It seems that there are two Mouse entries in that list. They must both be the USB one I'm guessing?

The HID mouse on yours seems to be installed, with no Yellow ! triangle next to it, so drivers must be installed.

There is no ps/2 mouse entry though.




But look at mine: it has a ps/2 entry for the keyboard but I'm working of a laptop that doesn't have any ps2 outlets...



View attachment 14167





On yours It might be the mouse itself... Might be getting a little old if its still PS/2.

Either way, I see no way that the drivers can not be installed, since that's one of the main components.

Might be windows 8 finally dropping the good old gear and going for the new...
So you are telling me that there is no ps/2 mouse support in Windows 8 ???
PS/2 Mouse Support is still available in Windows 8.
My Parent's PC uses a Genius Mouse, and worked perfectly.
Thank for confirming. Then can you tell me any reason why I don't have the standard ps/2 mouse listed in my device manager ?? Because I don't remember explicitly uninstalling the driver for it.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    CPU
    Intel i5
    Graphics Card(s)
    Nvidia 650 GTX

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#8
Is this the same mouse that had issues? If yes what were the issues? If you can try the mouse in another PC to make sure it actually works. On combo PS2 ports like that the mouse uses one specific pin for Data and the keyboard another. The rest, power and ground are common to both. My guess is the mouse is broken/defective. Most likely a broken wire in the cord. Just an educated guess though.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

steveb

As requested
UK

Posts
177
#9
Check your BIOS has legacy PS2 device support enabled. From recollection (not used one for a long time) a PS2 mouse has to be plugged in at boot to be found, there is no hot plugging once the OS is up.
 

My Computer

System One

  • OS
    Win 8

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#10
You are correct, its not advisable to hot plug PS2 devices. It can actually damage the PS2 port. I "think" the option you are referring to is actually called "Legacy USB support". It lets you access the BIOS with a USB keyboard when no PS2 keyboard is connected. The USB keyboard is emulated to be a PS2 keyboard. Its also been a while since I've used a PS2 anything.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

sreyan32

Member
Member
Posts
78
#11
Check your BIOS has legacy PS2 device support enabled. From recollection (not used one for a long time) a PS2 mouse has to be plugged in at boot to be found, there is no hot plugging once the OS is up.
Thank you. You were right. I plugged in my ps/2 mouse and restarted my machine and now the ps/2 mouse is working fine. Thank you once again.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    CPU
    Intel i5
    Graphics Card(s)
    Nvidia 650 GTX