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product key Windows 8.1 issue

jules

New Member
I wonder if anyone can help me. Exactly the same problem as others. Upgraded to Windows 8.1 overnight, Windows now will not activate. I have the Windows 8 product key but that does not work. I ran the link above with the OEM product key and that said 'OEM not found' or something similar.

Anything else worth trying?

I refreshed the laptop last night as it got stuck in a loop upgrading to 8.1........

Thanks,
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP

jules

New Member
This is what I got when I ran the diagnostic, with much of the detail deleted

Tool Version: 6.3.9600.16384
Licensing Status: Unlicenced
Licensing Status Reason: 0xC004F014
Local Genuine State: Invalid Licence
Local Genuine Result P: 0
Last Online Genuine Result:
Grace Time Minutes: 0
Total Grace Days: 0
Validity Expiration:
Active Partial Product Key:
Active Product Key Pid2:
O S Version:
Product Name: Windows 8.1
Processor Architecture: x64
Edition Id: Core
Build Lab:
Time Zone: GMT Standard Time(GMT+01:00)
Active Sku Id:
Active Sku Description:
Product Uniqueness Groups:
Active Product Key P Key Id:
Active Product Key Pid Ex:
Active Product Key Channel: OEM:DM
Active Volume Customer Pid:
Offline Installation Id:
Domain Joined: false
Computer Sid: S-1
Product L C I D: 2057
User L C I D: 2057
System L C I D: 2057
Code Signing: SIGNED_INFO_PRS_SIGNED
Service Available: false
Oem Marker Version:
Oem Id:
Oem Table Id:
Manufacturer: Hewlett-Packard
Model: HP Pavilion 15 Notebook PC
Install Date: 20150716221146.000000+060
Result: PASS
Tampered Items:
Server Props: 0xc0000022
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP

NoelDP

Three-Toed Sloth
VIP Member
Pro User
Without the detail the report is useless.
 

My Computer

System One

  • OS
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)
    System Manufacturer/Model
    Asus K52F
    CPU
    i3
    Memory
    8GB
    Graphics Card(s)
    it's an i3 :)
    Sound Card
    Conexant (rubbish - or it may be the speakers)
    Screen Resolution
    1366x768
    Internet Speed
    whatever I can get - G3

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