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Problems with DISM

desbest

Member
Member

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 15 L2W58EA#ABU
    CPU
    Intel(R) Core(TM) i3-5010U CPU @ 2.10GHz
    Memory
    8GB
    Graphics Card(s)
    Intel(R) HD Graphics 5500
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    N/A
    Screen Resolution
    1366 x 768
    Hard Drives
    1TB Hard Disk Drive, Seagate ST1000lm035-1rk172
    Keyboard
    Inbuilt keyboard
    Mouse
    Synaptics Touchpad (inbuilt trackpad)
    Internet Speed
    10MB (tested to be 7MB)
    Browser
    Mozilla Firefox
    Antivirus
    Comodo Internet Security

Slavic

Member
Member
(My apologies that I answer again, even though my previous reply in other thread apparently wasn't very helpful)
As I see from the log, you definitely have a problem with Servicing Stack (CBS):
Code:
2020-09-26 09:38:54, Info                  DISM   DISM Package Manager: PID=3580 TID=10468  Error in operation: (null) (CBS HRESULT=0x80240021) - CCbsConUIHandler::Error
2020-09-26 09:38:54, Error                 DISM   DISM Package Manager: PID=3580 TID=5484 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80240021)
Because of this, DISM /Online cannot work and cannot solve the problem. I have very few options to suggest: reinstall it or use System Restore to the date before this issue. Using the full system backup would be an excellent solution, but unfortunately too few people make such backups on regular basis. Maybe the more experienced in this area people can suggest more solutions.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    i7-6700 (Skylake)
    Motherboard
    Asus Maximus VIII Gene
    Memory
    16 GB
    Graphics Card(s)
    Asus GeForce 1050 Ti, 4 GB
    Monitor(s) Displays
    Philips 235PQ
    Screen Resolution
    1920x1080 (FHD)
    Hard Drives
    Samsung SSD 950 Pro, 512 GB

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