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Problem with wireless keyboard multimedia buttons


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Hi all. I have a Microsoft wireless keyboard that sits about 6 inches away from the dongle sensor, fresh batteries and a week old install of Windows 8 Pro 64 bit edition. My problem is this, the multimedia keys on the keyboard will work on and off, sometimes running perfectly and others as if they have no signal. It seems to be localized to just those multimedia keys as the normal keys function properly.

At first I didn't load the Intellitype software as Windows recognized the buttons and would open the appropriate directory or control the volume. When the problem occured, I did load the additional software but it too would function part time.

I know it isn't a huge issue, but it does nag at you when it works sometimes and then stops a few minutes later for no reason, sometimes lasting even through a reboot. Hope someone can offer some help, thanks.

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit
    Computer type
    Intel i5 3570K
    ASRock Z77 Extreme4
    8 Gb
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    On board
    State/Region Flag
    us michigan

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