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Problem adding new account to 'Mail' in Windows 8


jan18

Member
Member
Posts
97
#1
I am trying to add several email accounts to 'Mail' in Windows 8.
So far I have successfully added Hotmail, and BT mail. I am now trying to add my 2 Virginmedia NTL accounts using the imap settings shown on the Virginmedia support site but neither of them install correctly...though they do work. The problem is the Folders list on the left hand side shows only Inbox, Flagged, Outbox and then for some very strange reason it lists (Gmail) Folders...see attachment View attachment Ntl account.doc .
I have tried deleting these folders but they come back after a few seconds.
I have also noticed that 'Mail' must keep details of additional accounts hidden away somewhere as whichever NTL account I create it always uses the first account name I ever entered...'Ntlworld' which was a typo...and all subsequent attempts to create this account have been spelt correctly.

Does anyone have an explanation for this strange behaviour.

Thanks

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast

robinb9

I am Woman! Hear Me Roar!
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Pro User
NJ

Posts
1,116
#2
Outlook.com is very funky with regular email accounts. If you are totally frustrated you could install windows live mail and see if that works better. You need to pick up Windows live essentials and do it as a custom install and just check off Windows Live Mail
 

My Computer

System One

  • OS
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Optiplex 390, 380, 3 Vostro Laptops (7 computers in all)
    CPU
    desktop/laptop
    Memory
    4gigs
    Graphics Card(s)
    atm randioum
    Hard Drives
    350,250

jan18

Member
Member
Posts
97
#3
Hi Robinb9, Thanks for your suggestions...
I have tried Outlook.com as I have it on my Win XP laptop but for some reason it would not import all my email accounts successfully.
I am already using Windows Live Mail and am not happy with it as it lists all my accounts complete with it's own inbox, sent items, deleted items etc.
I am now trying to setup the old windows mail which is very similar to Outlook Express.

Thanks

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast

robinb9

I am Woman! Hear Me Roar!
VIP Member
Pro User
NJ

Posts
1,116
#4
It might not run correctly on windows eight, windows mail, it was solely made for vista
 

My Computer

System One

  • OS
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Optiplex 390, 380, 3 Vostro Laptops (7 computers in all)
    CPU
    desktop/laptop
    Memory
    4gigs
    Graphics Card(s)
    atm randioum
    Hard Drives
    350,250

jan18

Member
Member
Posts
97
#5
It might not run correctly on windows eight, windows mail, it was solely made for vista
I understand it may not be successful but I have some very detailed instructions on how to do it so will give it a try.

Thanks for trying to help.

Jan
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 17R SE
    Memory
    8GB
    Internet Speed
    50Mbps
    Browser
    IE11
    Antivirus
    Avast