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Print Screen button will print to the printer! how to stop


dirtyvu

New Member
Power User
Posts
1,127
#1
I'm working at an office where when you hit the Print Screen button, it causes a printout in addition to the normal copy to clipboard. I just want to copy to clipboard without wasting toner and paper. It can't be a program on the computer as it's clean with just Windows 8.1

It actually happens on all the machines (whether Windows 7, 8, or 8.1). Is it a program installed on the server? Is it a setting in Windows? How do I stop this behavior?
 

My Computer

System One

  • OS
    Windows 8.1 Pro

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#2
By definition the print screen function only sends the image to the clipboard so if the printer is also involved then something else -- some other software installed on your machine -- is the culprit here.

One way to find out what it is is by unhooking the printer and then watching the screen to see what error messages pop up when trying to use the print screen function.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

dirtyvu

New Member
Power User
Posts
1,127
#3
but the thing is, the computer is brand new and I know that no software has been installed. in fact, it was just added to the network recently and no one has touched it but me. I know I wouldn't install such a program.

The software I installed has never exhibited this behavior (Adobe Photoshop CS5).
 

My Computer

System One

  • OS
    Windows 8.1 Pro

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#4
Was the problem occurring before or after it was connected to the network. As you have stated it is happening on all computers connected to the server.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#5
You need to check the software that you loaded for your printer. See if there is a shortcut assigned inside the program for the Printkey.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

dirtyvu

New Member
Power User
Posts
1,127
#6
I'm mostly using the print screen key for capturing images off the web (while using IE or Firefox) or off the stamps.com program. It's printing in either situation. I guess I can look at the stamps.com program, IE and FF for that print screen feature.

I know the server is running Windows Server 2003. But that's the extent.
 

My Computer

System One

  • OS
    Windows 8.1 Pro