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Preview Pane not showing full picture


Posts
1
#1
Most of my pictures do not show up fully in the preview pane. Sometimes they show up completely, but usually they only load a sliver of the picture and the rest of the preview is a solid color. See the picture for examples. Format and size don't seem to have any effect on the issue, sometimes 36mp images load fine, sometimes 1mp images only load the top few rows of pixels... There doesn't seem to be much method to the madness, even the same picture will load fully or partially when I click back and forth to it. I always have plenty of memory, CPU and graphics power to display the images, it doesn't matter if I'm running one monitor or 2, explorer only or a bunch of other programs as well. Capture.JPG Capture2.JPG
 

My Computer

System One

  • OS
    Windows 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus
    CPU
    2.4ghz i7
    Memory
    16gb
    Graphics Card(s)
    Geforce GTX 660m

jds63

New Member
Pro User
N.Y.

Posts
2,214
#2
This problem i do not think is related to Windows, as images to left show fine as thumbnails, be only settings i can think of checking in Windows would be due to icons or thumbnails in folder options.

Question, did try this in Windows Photo viewer or do you have any other image viewers, Photoshop program ? You say a bunch of others programs, this what you meant ? Only other guesses would be due to if using dual monitors, settings there or graphics card issues. Besides other graphics, how is graphics card running, are the drivers up to date ? Unless this is in anyway related to the pictures themselves. Also if i look close i believe see some thumbnails to left did not completely open ans is this coming from an external device, if so, what type, HDD, flash drive ? Could be slow response, if hard drive run defrag and error checking.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system