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Power Driver State Failure and Page Pool Memory BSODs here


Posts
1
#1
New to the Forums, but not new to these errors. been having them for a while now, it's one or the other and happens about once a day or so, but with the fast restarts and such it never sets me back too far, but I still wish to fix this all.


Included is the SF file for your looking purposes.
 

My Computer

System One

  • OS
    Windows 8.1 x64 bit system

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#2
Hi FlintWebber & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided a summary of them :-
Code:
**************************Mon Jul 28 05:57:53.652 2014 (UTC + 5:30)**************************
Probably caused by : usbccgp.sys
 
BugCheck 9F, {3, ffffe000e73cd8e0, fffff800b0d098b0, ffffe000e4c69010}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
 
  BIOS Version                  V30.1
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7721
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 25 20:08:24.645 2014 (UTC + 5:30)**************************
Probably caused by : usbccgp.sys
 
BugCheck 9F, {3, ffffe0000fdda660, fffff8000ce998b0, ffffe00010b36a60}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
 
  BIOS Version                  V30.1
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7721
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 25 06:44:42.971 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for vrtaucbl.sys
 
*** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
 
Probably caused by : portcls.sys ( portcls!GetMaxMapRegisters+5 )
 
BugCheck 50, {ffffe000cb262008, 0, fffff801abee1dd9, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  audiodg.exe
 
FAILURE_BUCKET_ID:  AV_portcls!GetMaxMapRegisters
 
  BIOS Version                  V30.1
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7721
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jul 24 17:26:11.654 2014 (UTC + 5:30)**************************
Probably caused by : usbccgp.sys
 
BugCheck 9F, {3, ffffe0013f1a58e0, fffff803376998b0, ffffe001418ad090}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
 
  BIOS Version                  V30.1
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7721
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 23 18:39:11.179 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for vrtaucbl.sys
 
*** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
 
Probably caused by : portcls.sys ( portcls!GetMaxMapRegisters+5 )
 
BugCheck 50, {ffffe000c291c008, 0, fffff8011dbb4dd9, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  audiodg.exe
 
FAILURE_BUCKET_ID:  AV_portcls!GetMaxMapRegisters
 
  BIOS Version                  V30.1
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7721
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 22 04:42:06.324 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for vrtaucbl.sys
 
*** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
 
Probably caused by : portcls.sys ( portcls!GetMaxMapRegisters+5 )
 
BugCheck 50, {ffffe00113627008, 0, fffff801ab7a6dd9, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  audiodg.exe
 
FAILURE_BUCKET_ID:  AV_portcls!GetMaxMapRegisters
 
  BIOS Version                  V30.1
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7721
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 20 13:26:12.645 2014 (UTC + 5:30)**************************
Probably caused by : usbccgp.sys
 
BugCheck 9F, {3, ffffe001f35398e0, fffff800b94998b0, ffffe001f7591140}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
 
  BIOS Version                  V30.1
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7721
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul 20 12:34:48.901 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for vrtaucbl.sys
 
*** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
 
Probably caused by : portcls.sys ( portcls+3dd9 )
 
BugCheck 50, {ffffe00073c1c008, 0, fffff80180f97dd9, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  audiodg.exe
 
FAILURE_BUCKET_ID:  AV_portcls+3dd9
 
  BIOS Version                  V30.1
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7721
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 18 06:23:55.303 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for vrtaucbl.sys
 
*** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
 
Probably caused by : portcls.sys ( portcls+3dd9 )
 
BugCheck 50, {ffffe001da67e008, 0, fffff800f2e92dd9, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  audiodg.exe
 
FAILURE_BUCKET_ID:  AV_portcls+3dd9
 
  BIOS Version                  V30.1
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7721
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 15 15:43:28.654 2014 (UTC + 5:30)**************************
Probably caused by : usbccgp.sys
 
BugCheck 9F, {3, ffffe00073f382d0, fffff8026a4a1c80, ffffe000757aa130}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  MsMpEng.exe
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
 
  BIOS Version                  V30.1
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7721
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 15 04:11:57.657 2014 (UTC + 5:30)**************************
Probably caused by : usbccgp.sys
 
BugCheck 9F, {3, ffffe0016c0bf060, fffff803d4c998b0, ffffe0016fc54010}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
 
BUGCHECK_STR:  0x9F
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_usbaudio_IMAGE_usbccgp.sys
 
  BIOS Version                  V30.1
 
  BIOS Release Date             12/06/2013
 
  Manufacturer                  MSI
 
  Product Name                  MS-7721
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is the list of 3rd party drivers present on your system :-
Code:
**************************Mon Jul 28 05:57:53.652 2014 (UTC + 5:30)**************************
[B][U]vrtaucbl.sys                Sun Apr  1 14:38:53 2012 (4F781B25)[/U][/B]
scmndisp.sys                Mon May 28 13:21:48 2012 (4FC32E94)
[B][U]usbfilter.sys               Wed Aug 29 06:57:12 2012 (503D6FF0)[/U][/B]
bcmwlhigh664.sys            Tue Oct 30 11:30:15 2012 (508F6CEF)
t_mouse.sys                 Mon Dec  3 11:49:30 2012 (50BC4472)
speedfan.sys                Sun Dec 30 02:29:35 2012 (50DF59B7)
amd_sata.sys                Tue Jul 23 13:36:27 2013 (51EE3983)
amd_xata.sys                Tue Jul 23 13:36:39 2013 (51EE398F)
Rt630x64.sys                Fri Jul 26 12:31:35 2013 (51F21ECF)
RTKVHD64.sys                Tue Sep 10 19:07:35 2013 (522F209F)
AODDriver2.sys              Thu Sep 12 09:06:40 2013 (523136C8)
appexDrv.sys                Tue Feb 25 14:34:59 2014 (530C5CBB)
AMDACPKSL.SYS               Wed Mar 12 05:19:44 2014 (531FA118)
AtihdWB6.sys                Wed Mar 12 05:20:02 2014 (531FA12A)
xusb22.sys                  Tue Mar 18 13:48:41 2014 (53280161)
amdacpksd.sys               Fri Apr 18 07:24:17 2014 (535085C9)
atikmpag.sys                Wed Apr 23 13:40:03 2014 (5357755B)
atikmdag.sys                Wed Apr 23 14:36:07 2014 (5357827F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 25 06:44:42.971 2014 (UTC + 5:30)**************************
Hamdrv.sys                  Tue Jul 15 14:39:22 2014 (53C4EFC2)
http://www.carrona.org/drivers/driver.php?id=vrtaucbl.sys
http://www.carrona.org/drivers/driver.php?id=scmndisp.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=appexDrv.sys
http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys


According to the dump files, the driver which is the culprit is the "Usbaudio.sys" which is the Windows Driver for a USB Audio Device and chance of it being at fault is extremely less. Please follow the below steps :-

  1. Install the latest drivers for your Logitech USB Headset. If you are not able to find any then see if the BSOD's are still occurring or not on removing the headset from the system.
  2. Update your Chipset drivers from your motherboard manufacturer or the OEM.
  3. Update your software related to Ventrillo (First Driver which has been highlighted). If the problem is still occurring then see if removing the software helps or not.
  4. Update the rest of the drivers.

Let me know how it goes ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!