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Possible networking driver corruption?


#1
I have no sognificant issues on my laptop that started out as Windows 8.0 and hasn't much in the way of additional software or devices. My desktop is another matter. It started out with Windows 7 installed by Dell and the Windows 8 upgrade went smoothly. After the 8.1 upgrade a lot of stuff stopped working. All of the store apps didn't work and I can't install anything. I get an error code 0x80072ee4. I think it's related to the other major problem. After a ehile (1-6 hours) it loses connectivity to the router but the hardware layer still works as it can see if the cable is plugged. I plugged a USB network adapter in and it works and does not lose the network but after a long download (40-50MB) it hangs. If I use a download helper program, I can stop and restart or if I use my Usenet client which does this automatically, I can do gigantic downloads. Since the amount of time I can maintain a wired connection seems to be related to network load (overnight, it usually stays connected) I think these have a common cause.

The only other bothersome thing is the Intel RST says the service is not running but the Microsoft services control panel says it's running and stopping and restarting doesn't fix it. Also, Iastore is using a lot of cpu (15%) compared to before.

I ran all the Microsoft troubleshooters and reset the network via command line and did a System File Checker with no errors found. Also I checked my AMD (formerly ATI) drivers and AMD's utility says they are the latest (Microsoft says they "might" be out of date.

Any suggestions?
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model Number
    Dell XPS
#2

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
#4

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
#6
Yes I'm actually the person who told the teddy bear person to look for other drivers because the default ones don't seem to be working as they should, that was a couple weeks ago however and in a different thread. It's not driver corruption though it was simply the wrong driver. Your explanation of the problem didn't really point to a driver problem with 6 hours between working.

It's very strange that Windows 8.1 is installing some old Vista driver rather than a Windows 7 driver or an actual Windows 8.1 driver, especially for such a common NIC like Broadcom.

I didn't look for drivers in your case as your system specs mention Dell XPS which doesn't really narrow it down and the Broadcom issue hadn't come to light.

It seems that Windows was installing an older Vista driver which wasn't working but the Windows 7 driver is the one that worked. He was convinced it was a Windows 8.1 problem rather than a driver problem.

The other fix I pointed you too is a more common problem with system file and component store corruption.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps