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Solved Portable Hard Disk Failure


rohidroid

Member
Member
India

Posts
50
#1
First of all.. let me say that this HDD does not have any kind physical damage. It has not been dropped.. nor it has a clicking or beeping sound.
The HDD is SeaGate FreeAgent Go 250 GB. I always watch movies in bulk. So I copy it to my HDD and plug it in the TV and use it. Today when I plugged it in to my PC for watching another set of movies, the copying was not going in a stable manner.. instead the graph showed mountain-like copying.. i.e. first it goes at much speed and then it loses and fall back to 1 or 2 mb/s.. So I thought that a defrag could set things right. I defragged it and went for a coffee.. After coming back, the defrag was complete but i was unable to open the HDD.. I safely removed it but it said it was in use..
I shut down my PC and unplugged it.. turned on my PC but when I insert my HDD its unreadable.. it shows no percentage of free space.. only just Local Disk F.. ( earlier it used to show FreeAgent GO) I ran chkdsk F: /f /r.. but it showed some error.. I closed it. The log file is attached..

Now whenever I open my HDD, its stops responding.. I know it can be solved.. please help me out.. I didn't do anything to break it.
 

Attachments

My Computer

System One

  • OS
    Windows 8.1 Enterprise
    Computer type
    PC/Desktop
    CPU
    Intel Pentium Dual-Core 3.00 GHz (Over-Clocked to 10 %)
    Motherboard
    ASUS P5G41T-M LX
    Memory
    2 GB DDR3
    Graphics Card(s)
    Gainward GeForce GT 220 1GB DDR2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi 300 GB
    Seagate Expansion Drive 2 TB
    Seagate FreeAgent Go 250 GB
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    Logitech K100
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    1 Mbps
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rohidroid

Member
Member
India

Posts
50
#3
It shows FAIL error code 0
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
    Computer type
    PC/Desktop
    CPU
    Intel Pentium Dual-Core 3.00 GHz (Over-Clocked to 10 %)
    Motherboard
    ASUS P5G41T-M LX
    Memory
    2 GB DDR3
    Graphics Card(s)
    Gainward GeForce GT 220 1GB DDR2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi 300 GB
    Seagate Expansion Drive 2 TB
    Seagate FreeAgent Go 250 GB
    Keyboard
    Logitech K100
    Mouse
    Lenovo N50
    Internet Speed
    1 Mbps
    Browser
    Google Chrome
    Antivirus
    Kaspersky PURE 3.0

jimbo45

New Member
VIP Member
Guru
Hafnarfjörður IS

Posts
4,373
#5
Hi there.

In all the years I've been using computers I don't think I've EVER defragged a disk - or on the rare occasions I *might* have done didn't think performance gain was even just a teeny bit noticeable. Other might have a different view on this but IMO that's my view and I'm sticking to it -- and of course with SSD's you don't need to anyway.

What I'd have a go at is plug your disk into ANOTHER machine and see if it works.

If you don't have another computer try control panel ==>administrative tools==>computer management==>disk management and see if your device is there.

Sometimes an external disk can't be seen from file / windows explorer because the Letter has become unassigned. If you can see it assign it a letter and it should then mount and be visible.

If the disk is genuinely broken then there's not a lot you can do --

as always people should take REGULAR BACKUPS whether it's the OS or DATA. DATA doesn't need to be backed up so often as the OS but IT STILL DOES NEED TO BE BACKED UP.

Cheers
jimbo
 

My Computer

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    Monitor(s) Displays
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    5 X 1 TB sata
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    0.12 GB/s (120Mb/s)

rohidroid

Member
Member
India

Posts
50
#6
You may also try to use this tool to view the SMART info of your drive >> PassMark DiskCheckup - SMART hard drive monitoring utility
It didn't recognize the HDD..

Hi there.

In all the years I've been using computers I don't think I've EVER defragged a disk - or on the rare occasions I *might* have done didn't think performance gain was even just a teeny bit noticeable. Other might have a different view on this but IMO that's my view and I'm sticking to it -- and of course with SSD's you don't need to anyway.

What I'd have a go at is plug your disk into ANOTHER machine and see if it works.

If you don't have another computer try control panel ==>administrative tools==>computer management==>disk management and see if your device is there.

Sometimes an external disk can't be seen from file / windows explorer because the Letter has become unassigned. If you can see it assign it a letter and it should then mount and be visible.

If the disk is genuinely broken then there's not a lot you can do --

as always people should take REGULAR BACKUPS whether it's the OS or DATA. DATA doesn't need to be backed up so often as the OS but IT STILL DOES NEED TO BE BACKED UP.

Cheers
jimbo
I did plug into my laptop and it did the same thing..
The device is there on Device Manager..
It is assigned a letter, it is mounted too..
the thing is that..
see this pic - Untitled.png
And I have a question.. I found this tutorial with the exact same problem..
» How To Fix: External Disk Drive Suddenly Became RAW
will it help me?
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
    Computer type
    PC/Desktop
    CPU
    Intel Pentium Dual-Core 3.00 GHz (Over-Clocked to 10 %)
    Motherboard
    ASUS P5G41T-M LX
    Memory
    2 GB DDR3
    Graphics Card(s)
    Gainward GeForce GT 220 1GB DDR2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi 300 GB
    Seagate Expansion Drive 2 TB
    Seagate FreeAgent Go 250 GB
    Keyboard
    Logitech K100
    Mouse
    Lenovo N50
    Internet Speed
    1 Mbps
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    Google Chrome
    Antivirus
    Kaspersky PURE 3.0

rohidroid

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Member
India

Posts
50
#8

My Computer

System One

  • OS
    Windows 8.1 Enterprise
    Computer type
    PC/Desktop
    CPU
    Intel Pentium Dual-Core 3.00 GHz (Over-Clocked to 10 %)
    Motherboard
    ASUS P5G41T-M LX
    Memory
    2 GB DDR3
    Graphics Card(s)
    Gainward GeForce GT 220 1GB DDR2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi 300 GB
    Seagate Expansion Drive 2 TB
    Seagate FreeAgent Go 250 GB
    Keyboard
    Logitech K100
    Mouse
    Lenovo N50
    Internet Speed
    1 Mbps
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    Kaspersky PURE 3.0

rohidroid

Member
Member
India

Posts
50
#10
Did you able to recover your files? How far did you went through with the procedure?
I didn't recover the files the tutorial's way.. but I did recover it by copying from the partition table and pasting it to my mounted local disk d..
Please don't say that its broken.. I know its not.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
    Computer type
    PC/Desktop
    CPU
    Intel Pentium Dual-Core 3.00 GHz (Over-Clocked to 10 %)
    Motherboard
    ASUS P5G41T-M LX
    Memory
    2 GB DDR3
    Graphics Card(s)
    Gainward GeForce GT 220 1GB DDR2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi 300 GB
    Seagate Expansion Drive 2 TB
    Seagate FreeAgent Go 250 GB
    Keyboard
    Logitech K100
    Mouse
    Lenovo N50
    Internet Speed
    1 Mbps
    Browser
    Google Chrome
    Antivirus
    Kaspersky PURE 3.0

rohidroid

Member
Member
India

Posts
50
#11
Okay.. UPDATE!
I formatted it to exFat and it started working!
but now when I try to reformat it to NTFS, it shows a error that CONVERT is not available for RAW drives.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
    Computer type
    PC/Desktop
    CPU
    Intel Pentium Dual-Core 3.00 GHz (Over-Clocked to 10 %)
    Motherboard
    ASUS P5G41T-M LX
    Memory
    2 GB DDR3
    Graphics Card(s)
    Gainward GeForce GT 220 1GB DDR2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi 300 GB
    Seagate Expansion Drive 2 TB
    Seagate FreeAgent Go 250 GB
    Keyboard
    Logitech K100
    Mouse
    Lenovo N50
    Internet Speed
    1 Mbps
    Browser
    Google Chrome
    Antivirus
    Kaspersky PURE 3.0

rohidroid

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India

Posts
50
#13

My Computer

System One

  • OS
    Windows 8.1 Enterprise
    Computer type
    PC/Desktop
    CPU
    Intel Pentium Dual-Core 3.00 GHz (Over-Clocked to 10 %)
    Motherboard
    ASUS P5G41T-M LX
    Memory
    2 GB DDR3
    Graphics Card(s)
    Gainward GeForce GT 220 1GB DDR2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi 300 GB
    Seagate Expansion Drive 2 TB
    Seagate FreeAgent Go 250 GB
    Keyboard
    Logitech K100
    Mouse
    Lenovo N50
    Internet Speed
    1 Mbps
    Browser
    Google Chrome
    Antivirus
    Kaspersky PURE 3.0

rohidroid

Member
Member
India

Posts
50
#14
It won't work! It shows one error found.. and it would first find one error and then it show 1500 mb/s and then it would get slower and slower till 0 MB/s and stops.. I then quitted it..
Same thing with copying.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
    Computer type
    PC/Desktop
    CPU
    Intel Pentium Dual-Core 3.00 GHz (Over-Clocked to 10 %)
    Motherboard
    ASUS P5G41T-M LX
    Memory
    2 GB DDR3
    Graphics Card(s)
    Gainward GeForce GT 220 1GB DDR2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi 300 GB
    Seagate Expansion Drive 2 TB
    Seagate FreeAgent Go 250 GB
    Keyboard
    Logitech K100
    Mouse
    Lenovo N50
    Internet Speed
    1 Mbps
    Browser
    Google Chrome
    Antivirus
    Kaspersky PURE 3.0

frozwire

8F Rookie
Member
CyberPlanet

Posts
79
#15
It would be very useful for everyone who will try to help if you could provide an image of your Disk Management Window while that external drive is attached to your system.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop

sri2000

Gone Crazy
Member
India

Posts
172
#16
How about trying this software called "unlocker" it helps me most of the time and regarding errors like this :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro Update 1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell
    CPU
    Inspiron 530S
    Motherboard
    64Bit X64 based Processor
    Memory
    4.5GB Ram
    Graphics Card(s)
    1GB - XFX ONE ATI Radeon HD 5450 - Plus Edition
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    1440*900
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    1*Seagate 150gb + 1*Seagate 320gb
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    Kaspersky, Norton, Avast, Bitdefender, but Switched off

rohidroid

Member
Member
India

Posts
50
#17
It would be very useful for everyone who will try to help if you could provide an image of your Disk Management Window while that external drive is attached to your system.
Untitled.jpg
Untitled1.jpg

Its stuck at at that position!
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
    Computer type
    PC/Desktop
    CPU
    Intel Pentium Dual-Core 3.00 GHz (Over-Clocked to 10 %)
    Motherboard
    ASUS P5G41T-M LX
    Memory
    2 GB DDR3
    Graphics Card(s)
    Gainward GeForce GT 220 1GB DDR2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi 300 GB
    Seagate Expansion Drive 2 TB
    Seagate FreeAgent Go 250 GB
    Keyboard
    Logitech K100
    Mouse
    Lenovo N50
    Internet Speed
    1 Mbps
    Browser
    Google Chrome
    Antivirus
    Kaspersky PURE 3.0

rohidroid

Member
Member
India

Posts
50
#18

My Computer

System One

  • OS
    Windows 8.1 Enterprise
    Computer type
    PC/Desktop
    CPU
    Intel Pentium Dual-Core 3.00 GHz (Over-Clocked to 10 %)
    Motherboard
    ASUS P5G41T-M LX
    Memory
    2 GB DDR3
    Graphics Card(s)
    Gainward GeForce GT 220 1GB DDR2
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1366x768
    Hard Drives
    Hitachi 300 GB
    Seagate Expansion Drive 2 TB
    Seagate FreeAgent Go 250 GB
    Keyboard
    Logitech K100
    Mouse
    Lenovo N50
    Internet Speed
    1 Mbps
    Browser
    Google Chrome
    Antivirus
    Kaspersky PURE 3.0

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