Solved Popups Enabled

alkaufmann

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This morning I turned on my machine and everything seemed fine until I started the Internet Explorer. I got Pop-Ups all over the screen, I was told Pop-ups had been enabled and that to disable them to call some number. I had to use the task manager to shut down the Internet Explorer. I decided to try Firefox and it had the same problems.

I got rid of these problems by doing a system restore followed by a complete scan of my system.. The scan did not find any problem.

I have been trying to figure out what caused this problem because I don't want a repeat. The only thing I did was to install a PCE Wi-Fi card and the driver was downloaded from ASUS. I just scanned that directory again and nothing was found.

Anyone know what caused this Pop-up problem? (I don't believe in Gremlins. :D )
 
Restore seemed to work for a short time then it was back to crazy IE popups. I tried to uninstall strange programs that I did not recognize and they uninstalled but a short time after a reboot they were back. :-( I was using Windows defender and I guess I need to retire it.

I installed and ran the antimalware program you suggested and it found about 42 problems which are now quarantined. They all came from the same vendor, name starts with PUP.Optional... So far so good. I will give it a day and then mark this thread as solved.

Thanks for the suggestion.
 
Malware,adware, spyware you might of got rid of it with a restore.

What do you use, Windows Firewall ? What Anti-Virus ?

Run MRT.EXE at admin command prompt full scan not quick scan.
Run https://www.malwarebytes.org/antimalware/

Just a little reminder,

14) No ad blocking discussions. This site depends on ads to pay for the costs of running and maintaining it.

http://www.eightforums.com/general-support/53-forum-rules-please-read.html

Thanks did not remember that rule. OP most likely due to adware, browser hijacker.
 
Welcome, Malwarebytes is good, try MRT.exe too. Keep Malwarebytes and run it regularly with having Windows Defender, if can not afford get another AV. 42 that's a lot, be more careful surfing internet what you click on.

Only 2 things, malware or see here https://www.google.com/search?q=PUP.Optional&ie=utf-8&oe=utf-8

Thanks for your help! My IE is back to normal and it is useable again. No new unknown programs have been installed on my system. I do wonder how this stuff got on my system, I am normally very careful about Internet surfing and installing programs. I have my suspicions, I installed a driver from ASUS and the installer asked to install another program from a publisher I did not recognize. I said NO twice and then it installed anyways. :( I have reported this to ASUS.

Malwarebytes impressed me because this trial scanned my system, found the problems and then deleted the problems. Usually these type of trials tell you what they can do for you but they want your credit card number before actually doing anything.
 
Just a little reminder,

14) No ad blocking discussions. This site depends on ads to pay for the costs of running and maintaining it.

http://www.eightforums.com/general-support/53-forum-rules-please-read.html

This thread is not about ad blocking. It is about having your Internet browser hijacked to make it useless and having bad programs installed on your machine without permission. The help I got is appreciated and it is why I use this forum. If it is possible, I will return the favour.
 
Just a little reminder,

14) No ad blocking discussions. This site depends on ads to pay for the costs of running and maintaining it.

http://www.eightforums.com/general-support/53-forum-rules-please-read.html

This thread is not about ad blocking. It is about having your Internet browser hijacked to make it useless and having bad programs installed on your machine without permission. The help I got is appreciated and it is why I use this forum. If it is possible, I will return the favour.

My post wasn't about this thread. It was regarding the post I quoted that had a suggestion to use ad block which I edited out because it is against the rules.
 
Welcome, Malwarebytes is good, try MRT.exe too. Keep Malwarebytes and run it regularly with having Windows Defender, if can not afford get another AV. 42 that's a lot, be more careful surfing internet what you click on.

Only 2 things, malware or see here https://www.google.com/search?q=PUP.Optional&ie=utf-8&oe=utf-8

Thanks for your help! My IE is back to normal and it is useable again. No new unknown programs have been installed on my system. I do wonder how this stuff got on my system, I am normally very careful about Internet surfing and installing programs. I have my suspicions, I installed a driver from ASUS and the installer asked to install another program from a publisher I did not recognize. I said NO twice and then it installed anyways. :( I have reported this to ASUS.

Malwarebytes impressed me because this trial scanned my system, found the problems and then deleted the problems. Usually these type of trials tell you what they can do for you but they want your credit card number before actually doing anything.

Malwarebytes is very good, another i believe is good and free being SuperAnti-Spyware. Although free for scans, not to be used for real time protection of course unless pay for the premium version. Odd as ASUS is a reputable company, but if this is when it started happening very well could have been. Browser hijacks are very common. Look up Malwarebytes Anti-Exploit for browser. Your most welcome, glad your good.
 
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