Hi guys. I have an HP 2000 laptop with native Win8 Core. On Factory Reset, it will not activate, saying the key is blocked. I called MS and they said it was an HP problem. I called HP and they want $200-300 to fix it.
I installed Win8.1 fresh on a blank drive to make sure it isn't an image problem: same result.
ShowKeyPlus reports:
ShowKeyPlus - Windows Product Key Information
Product Name: Windows 8.1
Product ID: 00179-60948-25345-AAOEM
Installed Key: *****-*****-*****-*****-G6JYG
OEM Key: *****-*****-*****-*****-G6JYG
OEM Edition: Win 8 RTM Core OEM
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I fault HP on this, but the machine is 4 yrs old and they won't own the problem. Is there any solution? Thanks.
Edit: and here is the Diag report:
Windows Diagnostic Information
------------------------------
Tool Version: 6.3.9600.16384
Licensing Status: In Notification
Licensing Status Reason: 0xC004F009
Local Genuine State: Invalid Licence
Local Genuine Result P: 0
Last Online Genuine Result:
Grace Time Minutes: 0
Total Grace Days: 0
Validity Expiration:
Active Partial Product Key: G6JYG
Active Product Key Pid2: 00179-60948-25345-AAOEM
O S Version: 6.3.9600.2.00010300.0.0.101
Product Name: Windows 8.1
Processor Architecture: x64
Edition Id: Core
Build Lab: 9600.winblue_r4.141028-1500
Time Zone: Pacific Standard Time(GMT-08:00)
Active Sku Id: 9e4b231b-3e45-41f4-967f-c914f178b6ac
Active Sku Description: Windows(R) Operating System, OEM_DM channel
Product Uniqueness Groups: 55c92734-d682-4d71-983e-d6ec3f16059f
Active Product Key P Key Id: 9fa03465-47c6-9ab6-29f3-f741e86037cf
Active Product Key Pid Ex: 06401-01796-094-825345-02-1033-9600.0000-0612017
Active Product Key Channel: OEM
M
Active Volume Customer Pid:
Offline Installation Id: 112477605702639513633100879087543448720436509660457696412458323
Domain Joined: false
Computer Sid: S-1-5-21-1916554343-597822081-3086036688
Product L C I D: 1033
User L C I D: 1033
System L C I D: 1033
Code Signing: SIGNED_INFO_PRS_SIGNED
Service Available: true
Oem Marker Version:
Oem Id:
Oem Table Id:
Manufacturer: Hewlett-Packard
Model: HP 2000 Notebook PC
Install Date: 20170302072732.000000-480
Result: PASS
Tampered Items:
Server Props: 0xc004f200
****** Errors from Event Log *****
Message: License Activation (slui.exe) failed with the following error code:
hr=0xC004C003
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=9e4b231b-3e45-41f4-967f-c914f178b6ac;NotificationInterval=1440;Trigger=TimerEvent
Time Written: : 20170302155936.000000-000
Message: Acquisition of End User License failed. hr=0xC004C003
Sku Id=9e4b231b-3e45-41f4-967f-c914f178b6ac
Time Written: : 20170302155936.000000-000
Message: License acquisition failure details.
hr=0xC004C003
Time Written: : 20170302155936.000000-000
Message: Acquisition of End User License failed. hr=0xC004C003
Sku Id=9e4b231b-3e45-41f4-967f-c914f178b6ac
Time Written: : 20170302155935.000000-000
Message: License acquisition failure details.
hr=0xC004C003
Time Written: : 20170302155935.000000-000
Message: Acquisition of End User License failed. hr=0xC004C003
Sku Id=9e4b231b-3e45-41f4-967f-c914f178b6ac
Time Written: : 20170302154504.000000-000
Message: License acquisition failure details.
hr=0xC004C003
Time Written: : 20170302154504.000000-000
Message: Acquisition of End User License failed. hr=0xC004C003
Sku Id=9e4b231b-3e45-41f4-967f-c914f178b6ac
Time Written: : 20170302154432.000000-000
Message: License acquisition failure details.
hr=0xC004C003
Time Written: : 20170302154432.000000-000
Message: License Activation (slui.exe) failed with the following error code:
hr=0xC004C003
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=9e4b231b-3e45-41f4-967f-c914f178b6ac;NotificationInterval=1440;Trigger=TimerEvent
Time Written: : 20170302152753.000000-000
Message: Acquisition of End User License failed. hr=0xC004C003
Sku Id=9e4b231b-3e45-41f4-967f-c914f178b6ac
Time Written: : 20170302152751.000000-000
Message: License acquisition failure details.
hr=0xC004C003
Time Written: : 20170302152751.000000-000
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