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PLEASE HELP ME Lenova y580


TheKids

New Member
Posts
2
#1
So reccently i have tried to restore my lenova y580 to its factory settings because of all the junk and stuff i have put into it. The thing is when i tried it came up with this message.
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
then a bunch of useless things came up because i cant even start up my laptop.
Status: 0xc0000185
Info: A required device isnt connect or cant be accesed.
Now every time i tried to start it up normaly a new thing came up saying:
A required device isnt connect or cant be accesesed
Error code: 0xc0000185
Please someone help me

Specs:
DESCRIPTION IDEAPAD Y580 LAPTOP CPU/Chipset
  • 3[SUP]rd[/SUP] Generation Intel® Core™ i7-3630QM (2.40GHz 6MB Cache)
Operating System
  • Windows 8 64
Memory
  • 6GB (DDR3)
Graphics
  • NVIDIA® GeForce® GTX660M 2GB with DirectX® 11
Dimensions
  • 15.2" x 10.0" x 1.4"
Camera
  • 1.0MP HD webcam
Display
  • 15.6" LED backlit HD display (1366x768)
Weight

  • 6.2 lb
I/O Ports
  • 2 USB 3.0 ports
  • 2 USB 2.0 ports
  • 6-in-1 card reader (SD, SD-Pro, MMD, MS, MS-Pro, XD)
  • Headphone jack
  • Mic jack
  • S/PDIF
  • 1 VGA port
  • 1 HDMI port
  • 2 mini PCle
  • RJ-45
Storage
  • HDD: 750GB (5,400 rpm)
Wireless Connectivity
  • Intel Centrino Wireless-N 2200BGN
  • 10/100/1000M Ethernet LAN
  • Bluetooth® 4.0
Keyboard
  • Backlit AccuType keyboard
Battery Life
  • Up to 5 hours (6-cell battery)
Durability Features
  • Real metal shell
Security Features
  • OneKey Rescue System
  • VeriFace face-recognition software

Software OfferingsPRELOADED APPLICATIONS

  • Adobe® Reader
  • Amazon
  • Cyberlink YouCam
  • Energy Management
  • Google Chrome
  • Ifliter
  • Intelligent Touchpad
  • Intel® Wireless Display supported
  • Kingsoft Dictionary
  • Kingsoft Office
  • Lenovo EE Boot Optimizer
  • Lenovo ReadyComm
  • McAfee® VirusScan Plus
  • OneKey Recovery
  • OneKey Theater
  • ooVoo
  • Poketalk
  • PowerDVD
  • Power2Go
  • Microsoft Office 2013 (requires purchase of product key for activation)
  • VeriFace
 

My Computer

System One

  • OS
    Windows 8

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Posts
2,191
#2
How did you try to do the restoral? Did you attempt it via the One-Key Recovery button or did you use the factory restore discs that you created when you received the initial notification during setup?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

TheKids

New Member
Posts
2
#3
How did you try to do the restoral? Did you attempt it via the One-Key Recovery button or did you use the factory restore discs that you created when you received the initial notification during setup?
I tried using the one-key recovery and came up with the same message. I also checked the box and it did not come with a cd. Same with windows 8, it was built into the laptop.
 

My Computer

System One

  • OS
    Windows 8