• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Persistent BSOD problems - 0x00000050 & 0x0000003B


shamo9

New Member
Posts
6
#1
I've had BSODS since last year. The laptop has been for three RMA's with PC Specialist, in the last one they said they did a full rebuild of the system. The BIOS has been updated, RAM replaced, I've done clean reinstalls of Windows in the past.

I had it back for 10 days and then yesterday it crashed again twice. I didn't fiddle with the drivers they had installed, just set Windows to install what it considered essential. I'm using Windows defender - installed the following programs - Premiere Pro, After Effects, VLC, Chrome, Open Office. To elaborate on the issue there is no trigger to the BSODs, they are pretty random, can occur when just browsing online for example. I sometimes go up to around 10 days without issue. The system is also otherwise stable and fast although I annoyingly can't do a system restore because of this error: - "an unspecified error occurred during system restore (0x80070005)". I've been told the most likely fix for this is to turn off antivirus but the problem persists even with Windows Defender turned off.

Can anyone find something abnormal in the dump files and help solve a problem that has been going on for half a year?

Specs are as follows -

It's a Vortex IV laptop with PC Specialist, Windows 8.1, CPU I7-4800MQ, 32GB RAM, Intel HD Graphics 4600, NVidia GTX 770m

Thanks for any help you can give.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    PC Specialist Vortex IV
    CPU
    i7-4800MQ
    Memory
    32GB KINGSTON HYPER-X GENESIS 1600MHz
    Graphics Card(s)
    NVIDIA® GeForce® GTX 770M - 3.0GB DDR5
    Sound Card
    Intel 5.1 Channel High Definition Audio
    Monitor(s) Displays
    Vortex Series: 17.3" Matte Full HD LED Widescreen
    Screen Resolution
    1920x1080
    Hard Drives
    120GB INTEL® 520 SERIES SSD

    750GB WD SCORPIO BLACK WD7500BPKT
    Mouse
    HP Wireless Mouse x4000
    Browser
    Google Chrome
    Antivirus
    Windows Defender

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
Only 16 Windows Updates installed. Most systems have 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Why is Secure Boot turned off?

Please uninstall Western Digital software. wdcsam64.sys (dating from 2008) is known to cause BSOD's in some Windows systems.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat May 10 20:51:11.988 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051114-26656-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 4:12:35.747[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!PoIdle+166 )[/B]
BugCheck [B]50, {ffffe001350b11fb, 1, fffff801434ce076, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: ffffe001350b11fb, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff801434ce076, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_nt!PoIdle[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             12/26/2013
  Manufacturer                  Notebook                        
  Product Name                  P17SM                          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May 10 16:38:02.214 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051014-17125-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]2 days 20:26:05.013[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiInsertTimerTable+18b )[/B]
BugCheck [B]3B, {c0000005, fffff8009dede18b, ffffd00023acbf40, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8009dede18b, Address of the instruction which caused the bugcheck
Arg3: ffffd00023acbf40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Creative Cloud
FAILURE_BUCKET_ID: [B]0x3B_nt!KiInsertTimerTable[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             12/26/2013
  Manufacturer                  Notebook                        
  Product Name                  P17SM                          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat May 10 20:51:11.988 2014 (UTC - 4:00)**************************
[COLOR=RED][B]wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)[/B][/COLOR]
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
AirplaneModeHid.sys         Thu Jun 27 17:28:59 2013 (51CCAE9B)
RtsBaStor.sys               Thu Jul 11 23:41:18 2013 (51DF7ADE)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
FPWinIo.sys                 Thu Aug  8 03:44:50 2013 (52034C72)
SynTP.sys                   Tue Aug 13 22:53:25 2013 (520AF125)
Smb_driver_Intel.sys        Tue Aug 13 22:55:42 2013 (520AF1AE)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
RTKVHD64.sys                Tue Aug 27 08:31:56 2013 (521C9C3C)
TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
athwbx.sys                  Thu Oct 17 05:46:01 2013 (525FB1D9)
igdkmd64.sys                Mon Oct 28 17:57:02 2013 (526EDDAE)
amdkmpfd.sys                Wed Dec 11 16:55:42 2013 (52A8DF5E)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
[/font]
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
FPWinIo.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

shamo9

New Member
Posts
6
#3
Tried to update wdcsam64.sys but it still BSOD so I have uninstalled it. I have no idea why Secure Boot is turned off, was like that when I received the laptop. Should I get all essential updates or even the optional ones?

Here is the new dump file - https://www.dropbox.com/s/toriywnbqefwkc5/051614-26234-01.dmp

Only 16 Windows Updates installed. Most systems have 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Why is Secure Boot turned off?

Please uninstall Western Digital software. wdcsam64.sys (dating from 2008) is known to cause BSOD's in some Windows systems.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Sat May 10 20:51:11.988 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051114-26656-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 4:12:35.747[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!PoIdle+166 )[/B]
BugCheck [B]50, {ffffe001350b11fb, 1, fffff801434ce076, 2}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: ffffe001350b11fb, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff801434ce076, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_nt!PoIdle[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             12/26/2013
  Manufacturer                  Notebook                        
  Product Name                  P17SM                          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat May 10 16:38:02.214 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051014-17125-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]2 days 20:26:05.013[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiInsertTimerTable+18b )[/B]
BugCheck [B]3B, {c0000005, fffff8009dede18b, ffffd00023acbf40, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8009dede18b, Address of the instruction which caused the bugcheck
Arg3: ffffd00023acbf40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Creative Cloud
FAILURE_BUCKET_ID: [B]0x3B_nt!KiInsertTimerTable[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             12/26/2013
  Manufacturer                  Notebook                        
  Product Name                  P17SM                          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Sat May 10 20:51:11.988 2014 (UTC - 4:00)**************************
[COLOR=RED][B]wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)[/B][/COLOR]
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
AirplaneModeHid.sys         Thu Jun 27 17:28:59 2013 (51CCAE9B)
RtsBaStor.sys               Thu Jul 11 23:41:18 2013 (51DF7ADE)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
FPWinIo.sys                 Thu Aug  8 03:44:50 2013 (52034C72)
SynTP.sys                   Tue Aug 13 22:53:25 2013 (520AF125)
Smb_driver_Intel.sys        Tue Aug 13 22:55:42 2013 (520AF1AE)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
RTKVHD64.sys                Tue Aug 27 08:31:56 2013 (521C9C3C)
TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
athwbx.sys                  Thu Oct 17 05:46:01 2013 (525FB1D9)
igdkmd64.sys                Mon Oct 28 17:57:02 2013 (526EDDAE)
amdkmpfd.sys                Wed Dec 11 16:55:42 2013 (52A8DF5E)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
Wof.sys                     Thu Mar 13 04:27:29 2014 (53216BF1)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
FPWinIo.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
Wof.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    PC Specialist Vortex IV
    CPU
    i7-4800MQ
    Memory
    32GB KINGSTON HYPER-X GENESIS 1600MHz
    Graphics Card(s)
    NVIDIA® GeForce® GTX 770M - 3.0GB DDR5
    Sound Card
    Intel 5.1 Channel High Definition Audio
    Monitor(s) Displays
    Vortex Series: 17.3" Matte Full HD LED Widescreen
    Screen Resolution
    1920x1080
    Hard Drives
    120GB INTEL® 520 SERIES SSD

    750GB WD SCORPIO BLACK WD7500BPKT
    Mouse
    HP Wireless Mouse x4000
    Browser
    Google Chrome
    Antivirus
    Windows Defender

shamo9

New Member
Posts
6
#4

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    PC Specialist Vortex IV
    CPU
    i7-4800MQ
    Memory
    32GB KINGSTON HYPER-X GENESIS 1600MHz
    Graphics Card(s)
    NVIDIA® GeForce® GTX 770M - 3.0GB DDR5
    Sound Card
    Intel 5.1 Channel High Definition Audio
    Monitor(s) Displays
    Vortex Series: 17.3" Matte Full HD LED Widescreen
    Screen Resolution
    1920x1080
    Hard Drives
    120GB INTEL® 520 SERIES SSD

    750GB WD SCORPIO BLACK WD7500BPKT
    Mouse
    HP Wireless Mouse x4000
    Browser
    Google Chrome
    Antivirus
    Windows Defender

shamo9

New Member
Posts
6
#5
I ran driver verifier and then put the dump through WhoCrashed which suggests that nvlddmkm.sys needs updating. Do you agree and where is the best place to download an update? I do have two GPU's, the inbuilt Intel one and the Nvidia one, perhaps they're conflicting?

https://www.dropbox.com/s/1rsx36sb641exlz/051614-43015-01.dmp
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    PC Specialist Vortex IV
    CPU
    i7-4800MQ
    Memory
    32GB KINGSTON HYPER-X GENESIS 1600MHz
    Graphics Card(s)
    NVIDIA® GeForce® GTX 770M - 3.0GB DDR5
    Sound Card
    Intel 5.1 Channel High Definition Audio
    Monitor(s) Displays
    Vortex Series: 17.3" Matte Full HD LED Widescreen
    Screen Resolution
    1920x1080
    Hard Drives
    120GB INTEL® 520 SERIES SSD

    750GB WD SCORPIO BLACK WD7500BPKT
    Mouse
    HP Wireless Mouse x4000
    Browser
    Google Chrome
    Antivirus
    Windows Defender

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#6
There is no update available for wdcsam64.sys Although it may work for many systems, there are a few that it persists in crashing on. BSOD's are complicated things, and often it's a relationship between several different drivers that causes problems.

Get ALL updates - essential, important, critical, optional, etc
The only one's to skip (IMO) are those for Bing/Live Essentials - and only skip those if you don't have any Bing/Live Essentials stuff installed.

Please ensure that Driver Verifier is turned off.

Although the memory dumps blame the nVidia driver, there are several possibilities here.
First, obviously, is the driver itself.
Please:
- download a fresh copy of the latest, Win8.1 compatible version of the nVidia driver from the PC manufacturer's website
- uninstall the current version of the nVidia drivers from the system
- install the freshly downloaded copy
- monitor for further BSOD's

In case this is a hardware problem (should the BSOD's continue), then try these free diagnostics: Hardware Diagnostics (start with the video diagnostics).

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu May 15 22:51:50.585 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051614-43015-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 0:09:05.390[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+2a7dbb )[/B]
BugCheck [B]D5, {ffffcf80fb7b27f8, 0, fffff801c86c5dbb, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D5]DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL (d5)[/url]
Arguments: 
Arg1: ffffcf80fb7b27f8, memory referenced
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
Arg3: fffff801c86c5dbb, if non-zero, the address which referenced memory.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0xD5
DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xD5_VRF_nvlddmkm+2a7dbb[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             12/26/2013
  Manufacturer                  Notebook                        
  Product Name                  P17SM                          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 15 22:29:30.205 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051614-22640-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]0 days 1:13:54.964[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!PpmIdleExecuteTransition+43 )[/B]
BugCheck [B]1E, {ffffffffc0000005, fffff800c68c5383, 0, 13bb2cc60}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800c68c5383, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 000000013bb2cc60, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_c0000005_R_nt!PpmIdleExecuteTransition[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             12/26/2013
  Manufacturer                  Notebook                        
  Product Name                  P17SM                          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 15 21:05:21.543 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051614-26234-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17041.amd64fre.winblue_gdr.140305-1710
System Uptime:[B]4 days 23:32:20.283[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!SwapContext_PatchStMxCsr+2 )[/B]
BugCheck [B]A, {18, 2, 1, fffff8011d970181}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000000000000018, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8011d970181, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_nt!SwapContext_PatchStMxCsr[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             12/26/2013
  Manufacturer                  Notebook                        
  Product Name                  P17SM                          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu May 15 22:51:50.585 2014 (UTC - 4:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
AirplaneModeHid.sys         Thu Jun 27 17:28:59 2013 (51CCAE9B)
RtsBaStor.sys               Thu Jul 11 23:41:18 2013 (51DF7ADE)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
FPWinIo.sys                 Thu Aug  8 03:44:50 2013 (52034C72)
SynTP.sys                   Tue Aug 13 22:53:25 2013 (520AF125)
Smb_driver_Intel.sys        Tue Aug 13 22:55:42 2013 (520AF1AE)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
RTKVHD64.sys                Tue Aug 27 08:31:56 2013 (521C9C3C)
TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
athwbx.sys                  Thu Oct 17 05:46:01 2013 (525FB1D9)
igdkmd64.sys                Mon Oct 28 17:57:02 2013 (526EDDAE)
amdkmpfd.sys                Wed Dec 11 16:55:42 2013 (52A8DF5E)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
[/font]
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
FPWinIo.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

shamo9

New Member
Posts
6
#7
Got another BSOD just before I uninstalled the Nvidia drivers. I've now installed the update recommended to me by the manufacturers ( NVIDIA DRIVERS GeForce 335.23 Driver WHQL) I clicked the express option to retain profiles rather than the clean install.


I've also installed all the Windows updates that seem to be available. Unfortunately the system seems to be a lot more unstable at the moment. Had 3/4 crashes within a 24 hour period.

Here's the dump file - https://www.dropbox.com/s/xei04ds3sphmo80/051614-22781-01.dmp
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    PC Specialist Vortex IV
    CPU
    i7-4800MQ
    Memory
    32GB KINGSTON HYPER-X GENESIS 1600MHz
    Graphics Card(s)
    NVIDIA® GeForce® GTX 770M - 3.0GB DDR5
    Sound Card
    Intel 5.1 Channel High Definition Audio
    Monitor(s) Displays
    Vortex Series: 17.3" Matte Full HD LED Widescreen
    Screen Resolution
    1920x1080
    Hard Drives
    120GB INTEL® 520 SERIES SSD

    750GB WD SCORPIO BLACK WD7500BPKT
    Mouse
    HP Wireless Mouse x4000
    Browser
    Google Chrome
    Antivirus
    Windows Defender

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#8
Where are the rest of the dump files?

This one looks to be a hardware problem or a compatibility issue. Get started on the hardware diagnostics from here: Hardware Diagnostics

You can also try Driver Verifier - as it may help identifay an incompatibility. Please follow these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri May 16 10:48:52.283 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051614-22781-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:05:17.042[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KeAccumulateTicks+14d )[/B]
BugCheck [B]3D, {ffffd000b173f270, 0, 0, fffff8004cb3547d}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003D]INTERRUPT_EXCEPTION_NOT_HANDLED (3d)[/url]
Arguments: 
Arg1: ffffd000b173f270
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: fffff8004cb3547d
BUGCHECK_STR:  0x3D
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x3D_nt!KeAccumulateTicks[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             12/26/2013
  Manufacturer                  Notebook                        
  Product Name                  P17SM                          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri May 16 10:48:52.283 2014 (UTC - 4:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
AirplaneModeHid.sys         Thu Jun 27 17:28:59 2013 (51CCAE9B)
RtsBaStor.sys               Thu Jul 11 23:41:18 2013 (51DF7ADE)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
FPWinIo.sys                 Thu Aug  8 03:44:50 2013 (52034C72)
SynTP.sys                   Tue Aug 13 22:53:25 2013 (520AF125)
Smb_driver_Intel.sys        Tue Aug 13 22:55:42 2013 (520AF1AE)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
RTKVHD64.sys                Tue Aug 27 08:31:56 2013 (521C9C3C)
TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
athwbx.sys                  Thu Oct 17 05:46:01 2013 (525FB1D9)
amdkmpfd.sys                Wed Dec 11 16:55:42 2013 (52A8DF5E)
iwdbus.sys                  Tue Dec 17 17:47:38 2013 (52B0D48A)
igdkmd64.sys                Wed Jan 22 17:42:16 2014 (52E04948)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
btfilter.sys                Thu Apr 24 23:01:52 2014 (5359D020)
[/font]
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
FPWinIo.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

shamo9

New Member
Posts
6
#9
Here's the compressed folder with all the latest dumps. If you suspect a hardware issue then I'm tempted to just go directly to the manufacturer. I pay like £12 insurance on it and it's been for three RMAs and they've done a full rebuild. I feel like I'm entitled to either a replacement or money back if they haven't fixed the issue.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    PC Specialist Vortex IV
    CPU
    i7-4800MQ
    Memory
    32GB KINGSTON HYPER-X GENESIS 1600MHz
    Graphics Card(s)
    NVIDIA® GeForce® GTX 770M - 3.0GB DDR5
    Sound Card
    Intel 5.1 Channel High Definition Audio
    Monitor(s) Displays
    Vortex Series: 17.3" Matte Full HD LED Widescreen
    Screen Resolution
    1920x1080
    Hard Drives
    120GB INTEL® 520 SERIES SSD

    750GB WD SCORPIO BLACK WD7500BPKT
    Mouse
    HP Wireless Mouse x4000
    Browser
    Google Chrome
    Antivirus
    Windows Defender

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#10
While I can't say for certain that it's hardware, the pattern (actually the lack of a pattern) is highly suggestive of a hardware problem. Running the hardware diagnostics and Driver Verifier should help to nail it down. These latest 3 dumps show 3 different error codes with 3 different causes.

It wouldn't hurt to start talking with the manufacturer about a replacement, but don't be surprised if they want to try and fix it again.

Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Fri May 16 18:10:20.570 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051614-22359-02.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 2:09:54.330[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )[/B]
BugCheck [B]7F, {8, fffff80234f1ce70, 99, fffff80233333e81}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007F"]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/URL]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: fffff80234f1ce70
Arg3: 0000000000000099
Arg4: fffff80233333e81
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x7f_8_nt!KiDoubleFaultAbort[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             12/26/2013
  Manufacturer                  Notebook                        
  Product Name                  P17SM                          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 16 15:59:40.113 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051614-22359-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 4:11:35.871[/B]
*** WARNING: Unable to verify timestamp for athwbx.sys
*** ERROR: Module load completed but symbols could not be loaded for athwbx.sys
Probably caused by :[B]athwbx.sys ( athwbx+27c8c0 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff802b4ce118b, ffffd000657d67f8, ffffd000657d6000}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff802b4ce118b, The address that the exception occurred at
Arg3: ffffd000657d67f8, Exception Record Address
Arg4: ffffd000657d6000, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_athwbx+27c8c0[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             12/26/2013
  Manufacturer                  Notebook                        
  Product Name                  P17SM                          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 16 11:47:34.850 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051614-23046-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 0:54:50.609[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]memory_corruption ( nt!MiReferenceVad+6 )[/B]
BugCheck [B]1E, {ffffffff80000003, fffff803ec3dcc1e, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001E"]KMODE_EXCEPTION_NOT_HANDLED (1e)[/URL]
Arguments: 
Arg1: ffffffff80000003, The exception code that was not handled
Arg2: fffff803ec3dcc1e, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_80000003
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1E_80000003_nt!MiReferenceVad[/B]
CPUID:        "Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz"
MaxSpeed:     2700
CurrentSpeed: [B]2694[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             12/26/2013
  Manufacturer                  Notebook                        
  Product Name                  P17SM                          
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Fri May 16 18:10:20.570 2014 (UTC - 4:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
AirplaneModeHid.sys         Thu Jun 27 17:28:59 2013 (51CCAE9B)
RtsBaStor.sys               Thu Jul 11 23:41:18 2013 (51DF7ADE)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
FPWinIo.sys                 Thu Aug  8 03:44:50 2013 (52034C72)
SynTP.sys                   Tue Aug 13 22:53:25 2013 (520AF125)
Smb_driver_Intel.sys        Tue Aug 13 22:55:42 2013 (520AF1AE)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
RTKVHD64.sys                Tue Aug 27 08:31:56 2013 (521C9C3C)
TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
athwbx.sys                  Thu Oct 17 05:46:01 2013 (525FB1D9)
amdkmpfd.sys                Wed Dec 11 16:55:42 2013 (52A8DF5E)
iwdbus.sys                  Tue Dec 17 17:47:38 2013 (52B0D48A)
nvvad64v.sys                Fri Dec 27 11:41:28 2013 (52BDADB8)
igdkmd64.sys                Wed Jan 22 17:42:16 2014 (52E04948)
nvpciflt.sys                Tue Mar  4 05:58:52 2014 (5315B1EC)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
btfilter.sys                Thu Apr 24 23:01:52 2014 (5359D020)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=AirplaneModeHid.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
FPWinIo.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=athwbx.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)