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Solved PCIe Hub & External USB Drive File transfer issue


mfx

Member
Member
Posts
43
#1
USB Hubs & External USB Drive File transfer issue

Help.

This is driving me nuts. Not sure what's happened and pretty sure I have not done anything to silly.

Background : New Windows8 install all update and drivers : system running absolutely fine.
Issue :Copying data from one drive to another via any hub on system resolves in the following :

When transferring from one particular hard drive I select the files I wish to copy.

Go to destination drive and paste.

Starts ok and then the system reports files no longer there and popup windows shows :

Could not find this item.
This is no longer located in H:\. Veriofy the item's location and try again.
Files name {Photos}
Date created: date:time
[Try Again], [skip], [cancel]
Actions:

[Retry] repeats the popup.
[Skip] copies all the folders to the destination drive with no content so shows all directories but not files/data within. Not hidden as copies in a matter of seconds.
[cancel] : well cancels.

Go back to the origin drive and all folders and data are there in tact.

Unmounted drive and the drive still appears in the MyComputer hard drive and folder structure. Displays files listed as if there. Click on the files and of course missing...the hard drive isn't even connected at this point.

Only way to get rid of the ghost drive it's mysterious folders/files is to reboot.

Put mystery drive on laptop and all works fine (managed to copy files successfully and as expected).

I THOUGHT this was exclusive to the pcie usb hubs but it’s actually any hub on the system.

Just tried another drive I can copy to and from and the problem has arisen again. However this time the destination drive is attached to the usb on a Dell monitor (4 port power hub built in I am guessing) hubtastic...grrr


It also appears when ejecting drives they are still showing in the file directory structure but the contents not acquirable to use.

On original system tried different USB ports, usb cables and so on with the PCIe usb hubs with both on one and both on either one card (so drive to hub 1 to hub2 to drive 2).
Hard drives work fine on non usb hubs and other systems.

Basically I have scaled it down to the files registering but not actually reading when played, transferred or activated etc.
It's evidentially a hub issue but not sure why on all!

Internal (motherboard) usb connected drives and internal drives work fine.

Incidentally if a drive is connected to the hub when system boots system will hang on first bios (system spec)screen until disconnected and boot sequence continues fine.

Before I remove the hubs and bin them I wanted to check if anyone came across this issue and know of a solution.

Hardware :

Various Lacie Drives - all usb 2 not 3. (Cards are apparently backwardly compatible.
[FONT=&quot]eLifeStore® 4 Ports USB 3.0 PCIE PCI Express Card[/FONT]

eLifeStore® 4 Ports USB 3.0 PCIE PCI Express Card for PC with USB 3.0 Extension Cable (30CM), SuperSpeed 5.0Gbps, Support MS Microsoft Windows 98SE/ME/2000/XP/Server 2003/XP 64-bit/Vista /win 7: Amazon.co.uk: Computers & Accessories

[FONT=&quot]Transcend Information TS-PDC3 Combo PCI-e Interface Card 2 x USB 3.0[/FONT]

Transcend Information TS-PDC3 Combo PCI-e Interface Card 2 x USB 3.0 2 x SATA III: Amazon.co.uk: Computers & Accessories

EVGAx58sli
i7 2.66
ocz 12gb ram
2 x ssd
2x sata
EVGA GTI650 GPU
RME Firewire800 Audio


Thanks for your time.
 
Last edited:

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Build
    CPU
    i7 2.66 Fatory Clocked
    Motherboard
    EVGA X55
    Memory
    12GB 1066mhz Factory Clock
    Graphics Card(s)
    Nvidia GT660
    Sound Card
    RME Fireface 800
    Monitor(s) Displays
    Dell 26ips + Smasung 226BW
    Screen Resolution
    1900*1200 + 1280*720?
    Hard Drives
    1 x OCZ Agility 3 SSD 128
    1 x OCZ Agility 460 SSD 128
    1 x WD 1GB
    1 x WD 2GB
    1 X WD Raptor 150Gb
    1 x WD 500GB
    External Drives Lacie 6TB
    PSU
    Xigmatec
    Case
    Fraftal Design R4
    Cooling
    5 x 1400mm Fans low rev
    Keyboard
    MS Bulk Standard
    Mouse
    Logitech G700
    Internet Speed
    150
    Browser
    Firefox
    Antivirus
    EsetNod
    Other Info
    Digital Audio Workstation -
    OTB Hardware; Access Virus TI, x0xb0x, Elektron Analog Keys, Roland JD800, Roland JV1080, TC Electronics Fireworx, Adams A7X
    ITB Software; Cubase 7.5.2, Wavelab, Native Intruments Komplete98u, u-he and lots of legally installed plugins.
    I buy my software when not freeware! Support the devs!
Posts
1,093
#2
You can try going into device manager and turn on "view hidden devices" via the view menu. Once done, you can try deleting the problematic drive profile, allowing it to be rediscovered the next time it is plugged in. Who knows, maybe you'll get a different drive letter assignment this time. I periodically go in and clean out all my USB external drive profiles for no good reason; however, as an example, I currently have 2 USB flash drive profiles and 1 external ATA drive profile as shown below:

View attachment 24048

Good luck.

Updated comment: On my machine, all the entries "boxed in red" would be OK to delete.

The Kingston is a simple flash drive and has 2 entries
The SanDisk is actually a mini-SSD (in a flash drive enclosure) and has 3 entries
The F: is actually the ATA drive in a USB enclosure and has 3 entries
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

mfx

Member
Member
Posts
43
#3
Great tip ... will give it a go. Thank you.

Incidentally...if I delete all the 'greyed' out hubs and and storage devices under the USB Controllers header will that cause any issues as I am guessing they will be recognised and reinstall on next boot up?

Seems a good tip if regularly plugging in various sub devices; hard drive, phones, usb sticks and so.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Build
    CPU
    i7 2.66 Fatory Clocked
    Motherboard
    EVGA X55
    Memory
    12GB 1066mhz Factory Clock
    Graphics Card(s)
    Nvidia GT660
    Sound Card
    RME Fireface 800
    Monitor(s) Displays
    Dell 26ips + Smasung 226BW
    Screen Resolution
    1900*1200 + 1280*720?
    Hard Drives
    1 x OCZ Agility 3 SSD 128
    1 x OCZ Agility 460 SSD 128
    1 x WD 1GB
    1 x WD 2GB
    1 X WD Raptor 150Gb
    1 x WD 500GB
    External Drives Lacie 6TB
    PSU
    Xigmatec
    Case
    Fraftal Design R4
    Cooling
    5 x 1400mm Fans low rev
    Keyboard
    MS Bulk Standard
    Mouse
    Logitech G700
    Internet Speed
    150
    Browser
    Firefox
    Antivirus
    EsetNod
    Other Info
    Digital Audio Workstation -
    OTB Hardware; Access Virus TI, x0xb0x, Elektron Analog Keys, Roland JD800, Roland JV1080, TC Electronics Fireworx, Adams A7X
    ITB Software; Cubase 7.5.2, Wavelab, Native Intruments Komplete98u, u-he and lots of legally installed plugins.
    I buy my software when not freeware! Support the devs!
Posts
1,093
#4
If you look at my example, I can tell you that I am confident that I can delete all those entries without issue. Moreover, I can also add that I have successfully deleted all other greyed out entries (with a code of 45) in the past without issue, and, yes, anything that is deemed to be essential should be rediscovered on reboot. Good luck.
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

mfx

Member
Member
Posts
43
#5
Sorry for the late comeback.

Sorted it.

You were absolutely right, removed all the hidden redundant usb mass storage devices and a few others.

Working lovely again.

Amazing, never hit this issue with Windows7 maybe a W8 thing or just timing.

Thank you :)
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Build
    CPU
    i7 2.66 Fatory Clocked
    Motherboard
    EVGA X55
    Memory
    12GB 1066mhz Factory Clock
    Graphics Card(s)
    Nvidia GT660
    Sound Card
    RME Fireface 800
    Monitor(s) Displays
    Dell 26ips + Smasung 226BW
    Screen Resolution
    1900*1200 + 1280*720?
    Hard Drives
    1 x OCZ Agility 3 SSD 128
    1 x OCZ Agility 460 SSD 128
    1 x WD 1GB
    1 x WD 2GB
    1 X WD Raptor 150Gb
    1 x WD 500GB
    External Drives Lacie 6TB
    PSU
    Xigmatec
    Case
    Fraftal Design R4
    Cooling
    5 x 1400mm Fans low rev
    Keyboard
    MS Bulk Standard
    Mouse
    Logitech G700
    Internet Speed
    150
    Browser
    Firefox
    Antivirus
    EsetNod
    Other Info
    Digital Audio Workstation -
    OTB Hardware; Access Virus TI, x0xb0x, Elektron Analog Keys, Roland JD800, Roland JV1080, TC Electronics Fireworx, Adams A7X
    ITB Software; Cubase 7.5.2, Wavelab, Native Intruments Komplete98u, u-he and lots of legally installed plugins.
    I buy my software when not freeware! Support the devs!
Posts
1,093
#6
Glad you got it fixed and thank you for the acknowledgement too!
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

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