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PC will not stay in sleep mode.

Harrier

Member
Member
I have this problem where my desktop PC (8.1) won't stay asleep. Without moving the mouse or hitting any keys it just starts itself back up. It used to be OK and then I noticed it just wasn't staying in sleep mode any longer.

Would like to get this sorted out...... help appreciated.
 

My Computer

System One

  • OS
    64-Bit Windows 8.1 Home
    Occupation
    Retired
    Country Flag
    USA
    State/Region Flag
    us california

webtax

Member
Member
after one of those wakes up try running in cmd:
powercfg /lastwake

may give a hint to what is waking it
 

My Computer

System One

  • OS
    windows 7 x86,7 x64, 8 x64, xp
    Name
    web
    CPU
    2500k
    Motherboard
    asus p8p67 pro
    Memory
    16 gb
    Graphics Card(s)
    ati hd4850
    Country Flag
    Chile

broe23

Retired from the grind
VIP Member
Pro User

My Computer

System One

  • OS
    Linux Mint 17.2
    Name
    Greg
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Occupation
    Retired
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
    Country Flag
    USA
    State/Region Flag
    us illinois

Harrier

Member
Member
after one of those wakes up try running in cmd:
powercfg /lastwake

may give a hint to what is waking it

Sorry for the delay..... I was unavailable for a while.
From this screen shot it appears as though a USB Hub caused it.

 

My Computer

System One

  • OS
    64-Bit Windows 8.1 Home
    Occupation
    Retired
    Country Flag
    USA
    State/Region Flag
    us california

Harrier

Member
Member

My Computer

System One

  • OS
    64-Bit Windows 8.1 Home
    Occupation
    Retired
    Country Flag
    USA
    State/Region Flag
    us california

broe23

Retired from the grind
VIP Member
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Just Copy and paste what is saved in the file as a Copy & then "Paste as Plain Text".
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Name
    Greg
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Occupation
    Retired
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
    Country Flag
    USA
    State/Region Flag
    us illinois

Harrier

Member
Member
[h=2]Power Efficiency Diagnostics Report[/h]
Computer Name******
Scan Time2015-09-03T17:46:49Z
Scan Duration60 seconds
System ManufacturerHewlett-Packard
System Product Name110-210
BIOS Date08/13/2014
BIOS Version80.07
OS Build9600
Platform RolePlatformRoleDesktop
Plugged Intrue
Process Count63
Thread Count893
Report GUID {57b160d5-a33a-4e5a-9663-4af65f068b65}
[h=3]Analysis Results[/h] [h=4]Errors[/h] Power Policy:Display timeout disabled (Plugged In)
The display is not configured to turn off after a period of inactivity.



Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.



System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver InstanceHDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C2B18&REV_1003\4&1a615f51&0&0001
Requesting Driver DeviceRealtek High Definition Audio



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Composite Device
Host Controller IDPCI\VEN_1022&DEV_7808
Host Controller LocationPCI bus 0, device 18, function 2
Device IDUSB\VID_046D&PID_C52B
Port Path3,3



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Root Hub
Host Controller IDPCI\VEN_1022&DEV_7808
Host Controller LocationPCI bus 0, device 18, function 2
Device IDUSB\VID_1022&PID_7808
Port Path



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Root Hub
Host Controller IDPCI\VEN_1022&DEV_7807
Host Controller LocationPCI bus 0, device 18, function 0
Device IDUSB\VID_1022&PID_7807
Port Path



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Composite Device
Host Controller IDPCI\VEN_1022&DEV_7807
Host Controller LocationPCI bus 0, device 18, function 0
Device IDUSB\VID_04CA&PID_004B
Port Path1



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameUSB Composite Device
Host Controller IDPCI\VEN_1022&DEV_7808
Host Controller LocationPCI bus 0, device 18, function 2
Device IDUSB\VID_04F9&PID_0278
Port Path2,3



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameGeneric USB Hub
Host Controller IDPCI\VEN_1022&DEV_7808
Host Controller LocationPCI bus 0, device 18, function 2
Device IDUSB\VID_05E3&PID_0608
Port Path3



USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device NameGeneric USB Hub
Host Controller IDPCI\VEN_1022&DEV_7808
Host Controller LocationPCI bus 0, device 18, function 2
Device IDUSB\VID_05E3&PID_0608
Port Path2



[h=4]Warnings[/h] CPU Utilization:Analysis Error
Analysis was partially unsuccessful. Some results are available, but they may be incomplete.



CPU Utilization:processor utilization is moderate
The average processor utilization during the trace was moderate. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%)4.00



[h=4]Information[/h] Platform Timer Resolution:platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units)156250



Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced
Plan GUID{381b4222-f694-41f0-9685-ff5bb260df2e}



Power Policy:power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced



Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality



Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.



Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supportedfalse
S2 Sleep Supportedfalse
S3 Sleep Supportedtrue
S4 Sleep Supportedtrue



Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supportedfalse



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0
Index0
Idle State Count1
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)1500
Maximum Performance Percentage100
Lowest Performance Percentage53
Lowest Throttle Percentage53
Performance Controls TypeACPI Performance (P) / Throttle (T) States



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0
Index1
Idle State Count1
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)1500
Maximum Performance Percentage100
Lowest Performance Percentage53
Lowest Throttle Percentage53
Performance Controls TypeACPI Performance (P) / Throttle (T) States



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0
Index2
Idle State Count1
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)1500
Maximum Performance Percentage100
Lowest Performance Percentage53
Lowest Throttle Percentage53
Performance Controls TypeACPI Performance (P) / Throttle (T) States



Platform Power Management Capabilities:processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group0
Index3
Idle State Count1
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)1500
Maximum Performance Percentage100
Lowest Performance Percentage53
Lowest Throttle Percentage53
Performance Controls TypeACPI Performance (P) / Throttle (T) States



Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
 

My Computer

System One

  • OS
    64-Bit Windows 8.1 Home
    Occupation
    Retired
    Country Flag
    USA
    State/Region Flag
    us california

Harrier

Member
Member
I was getting some help with this problem but since I posted the log etc. nothing has been posted since. Would appreciate what help I can get.... Thank You.
 

My Computer

System One

  • OS
    64-Bit Windows 8.1 Home
    Occupation
    Retired
    Country Flag
    USA
    State/Region Flag
    us california

broe23

Retired from the grind
VIP Member
Pro User
That is odd that the Realtek driver is causing it to wake up. You do not keep a headset or have a microphone plugged in do you? The other is if you have it connected via HDMI or DVI to a Flat Screen, that can also cause the behavior.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Name
    Greg
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Occupation
    Retired
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
    Country Flag
    USA
    State/Region Flag
    us illinois

Harrier

Member
Member
I don't use HDMI but I do have a flat screen monitor (S24D300) and yes I do have a headset mic included that is always been plugged in even before this problem started.
Of coarse, I will do checks with any recommendations that you have.... Thank You !!
 

My Computer

System One

  • OS
    64-Bit Windows 8.1 Home
    Occupation
    Retired
    Country Flag
    USA
    State/Region Flag
    us california

Harrier

Member
Member
I unplugged the headset and manually put the machine to sleep. It lasted for 2 minutes and woke up.
 

My Computer

System One

  • OS
    64-Bit Windows 8.1 Home
    Occupation
    Retired
    Country Flag
    USA
    State/Region Flag
    us california

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