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Solved Pc Crash While running ANY Game Or Editing Program


#1
Ok, Now there is a lot to be said right now so bare with me. I'm going to start form the beginning. I had this problem where I would be presented with coloured screens and after 5 minuets on this screen I get my screens back but with coloured pixels on the screen and I cant seem to do anything at all to recover the pc apart from a hard shutdown. (there are Images of this attached) This happens when I recorded game footage or do some editing with Vegas or Camtasia Studio. This would happen after about 5 - 10 minuets. This was when the PC had Windows 7 Ultimate as its OS. The problem began to become more frequent until I came to the point that I could not record or render at all. I did a LOT if google searching of the problem and found that it could be low C:\ Space. so I checked. Yes I had low space on my disk I was down to 100gb out of 500gb. So I fitted a new 1TB Drive in the machine and put Windows 8 on it and then upgraded to 8.1. Hoping this would fix the problem or at least make it less common than before. Nope still the problem is occurring. I then came across a warning in my BIOS (when I was in there for other reasons) that my CPU was hitting High temperatures somewhere between 40 - 60 degrees C. I have very limited knowledge of CPU's and a standard running temperature is unfortunately one thing I don't know. I do understand that The Processes im trying to run use a lot of CPU power but I have been able to use them in the past. Just in the last few months I have not due to this problem.

I'm sorry I have said a lot here but I hope from this someone can help me out before I go and strip it down without a clue of what I'm looking for if its a physical problem with hardware.

Also again images are attached to this post and I am sorry if this has been posted in the wrong Forum.

Thanks For Any Help :)
-Jack
 

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Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    Intel Core i3 540
    Motherboard
    ASRock H55M
    Memory
    4GB DDR3
    Graphics Card(s)
    NVIDIA GeForce 9500 GT
    Sound Card
    Intergrated
    Monitor(s) Displays
    2 HP Compaq LA1905wg
    Screen Resolution
    1440 x 900
    Hard Drives
    C:\ 1TB
    Western Digital

    D:\ 1TB
    Samsung
    PSU
    JeanTech JNP-350P 350w
    Case
    Unkown At This Moment In Time
    Cooling
    Intel CPU Fan E41997 Plus 2 Case Fans
    Keyboard
    Logitech Mk700/Mk710
    Mouse
    Logitech m705
    Internet Speed
    15mb/s
    Browser
    Internet Explorer 11 / Google Chrome
    Antivirus
    Nortan 360
    Other Info
    Previous Windows:
    Windows XP Home Edition
    Windows Vista Home Premium
    Windows 7 Ultimate
    Windows 8 RTM

    Now running:
    Windows 8.1 Enterprise

StriickeN

Performance Junkie
Member
Posts
60
#2
If the pixels are not permanent it is most likely your video card (permanent is dead pixels in your monitor), the crashing could happen because the graphics card may not be seated properly. Also 40°C - 60°C for a stock cooling fan is okay, but if it gets any higher you might want to think about purchasing an aftermarket CPU cooler + case fans. With this said id suggest completely unplugging your computer (to be safe), take the side panel off and take out the GPU (video card) and RAM then re-seat them and make sure they're in good. Maybe clean your case fans too, that can help with the cooling.

You might also have some kind of virus but if you have an antivirus program you probably don't. Maybe check for registery errors + clean your computer with CCleaner, defragment your hard disk, then run a scan to make sure. ;) Hope you get this problem fixed soon! :)
 

My Computer

System One

  • OS
    Windows 7 Ultimate 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    Intel Core i7-4770K
    Motherboard
    Asus z87-Pro
    Memory
    G.SKILL Ripjaws X Series 8GB (Dual Channel) (1866)
    Graphics Card(s)
    Radeon R9 290x
    Sound Card
    Sound Blaster Audigy
    Monitor(s) Displays
    2x ASUS MX279H Black 27" IPS
    Screen Resolution
    3840x1080
    Hard Drives
    SAMSUNG 840 Series 256 GB SSD (old ssd failed), Seagate external 3tb, & Seagate barracuda 1tb
    PSU
    Corsair AX1200i ATX PSU
    Case
    Corsair Obsidian 750d
    Cooling
    Black Ice Gtx 240
    Keyboard
    Ducky Shine 3
    Mouse
    Corsair M95
    Internet Speed
    15 Mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Norton 2014
    Other Info
    PC used mostly for home theater and gaming.
#3
If the pixels are not permanent it is most likely your video card (permanent is dead pixels in your monitor), the crashing could happen because the graphics card may not be seated properly. Also 40°C - 60°C for a stock cooling fan is okay, but if it gets any higher you might want to think about purchasing an aftermarket CPU cooler + case fans. With this said id suggest completely unplugging your computer (to be safe), take the side panel off and take out the GPU (video card) and RAM then re-seat them and make sure they're in good. Maybe clean your case fans too, that can help with the cooling.

You might also have some kind of virus but if you have an antivirus program you probably don't. Maybe check for registery errors + clean your computer with CCleaner, defragment your hard disk, then run a scan to make sure. ;) Hope you get this problem fixed soon! :)
Thanks For The Reply StriickeN,

I will try everything you suggested with crossed fingers and see if the problem continues. But I have one more question would the CPU perhaps need some new Thermal Paste? again I'm not all to sure the life span on that is. Your are also correct about the Anti-Virus and I have bought a copy of Norton 360. I will do some cleans with that and also CCleaner to fix registry (If the program does that now). Plus my case needs some major cleaning and perhaps fit another fan.

Again Thanks For the reply :D
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    Intel Core i3 540
    Motherboard
    ASRock H55M
    Memory
    4GB DDR3
    Graphics Card(s)
    NVIDIA GeForce 9500 GT
    Sound Card
    Intergrated
    Monitor(s) Displays
    2 HP Compaq LA1905wg
    Screen Resolution
    1440 x 900
    Hard Drives
    C:\ 1TB
    Western Digital

    D:\ 1TB
    Samsung
    PSU
    JeanTech JNP-350P 350w
    Case
    Unkown At This Moment In Time
    Cooling
    Intel CPU Fan E41997 Plus 2 Case Fans
    Keyboard
    Logitech Mk700/Mk710
    Mouse
    Logitech m705
    Internet Speed
    15mb/s
    Browser
    Internet Explorer 11 / Google Chrome
    Antivirus
    Nortan 360
    Other Info
    Previous Windows:
    Windows XP Home Edition
    Windows Vista Home Premium
    Windows 7 Ultimate
    Windows 8 RTM

    Now running:
    Windows 8.1 Enterprise

caperjack

Just the Janitor
VIP Member
Guru
Posts
2,627
#4
sounds like you are doing a lot of intense computing ,more ram(4 gig not a lot for what you are doing ) and even a better power supply(350wat is kind of low in my opinion ) could help,just an opinion good luck
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

CountMike

Well-Known Member
VIP Member
Guru
Belgrade , Serbia

Posts
4,664
#5
I'd go with caperjack's assessment but also would check GPU temperatures, it's also on a week side for so much of graphics on 2 monitors. Those symptoms also point to overloaded and overheated GPU. Dusting and cleaning of coolers would be a good begining too.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
#6
Thanks caperjack and CountMike,

These responses have been Great and much appreciated I will look into all of these and post the results but with my current situation I may have to put off buying new hardware until after Christmas perhaps in the new year. but for now I am just going to have a massive cleaning overhaul and clean every fan and vent in site and just hope for the best. I do understand my low RAM situation, But I do have some replacement ones but I only have my motherboard only supports 2 Sticks and to make up 8GB I would have to fit 4 2GB Sticks (Which is all I have to spear.) for now as I said I will just need to clean it out and see the result

Thanks a lot guys :)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    Intel Core i3 540
    Motherboard
    ASRock H55M
    Memory
    4GB DDR3
    Graphics Card(s)
    NVIDIA GeForce 9500 GT
    Sound Card
    Intergrated
    Monitor(s) Displays
    2 HP Compaq LA1905wg
    Screen Resolution
    1440 x 900
    Hard Drives
    C:\ 1TB
    Western Digital

    D:\ 1TB
    Samsung
    PSU
    JeanTech JNP-350P 350w
    Case
    Unkown At This Moment In Time
    Cooling
    Intel CPU Fan E41997 Plus 2 Case Fans
    Keyboard
    Logitech Mk700/Mk710
    Mouse
    Logitech m705
    Internet Speed
    15mb/s
    Browser
    Internet Explorer 11 / Google Chrome
    Antivirus
    Nortan 360
    Other Info
    Previous Windows:
    Windows XP Home Edition
    Windows Vista Home Premium
    Windows 7 Ultimate
    Windows 8 RTM

    Now running:
    Windows 8.1 Enterprise

caperjack

Just the Janitor
VIP Member
Guru
Posts
2,627
#7
your welcome and a good cleaning never hurts ,good luck
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

CountMike

Well-Known Member
VIP Member
Guru
Belgrade , Serbia

Posts
4,664
#8
Also keep the case opened for a while, if there's not enough fans blowing thru the case it might help.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD

StriickeN

Performance Junkie
Member
Posts
60
#9
If the pixels are not permanent it is most likely your video card (permanent is dead pixels in your monitor), the crashing could happen because the graphics card may not be seated properly. Also 40°C - 60°C for a stock cooling fan is okay, but if it gets any higher you might want to think about purchasing an aftermarket CPU cooler + case fans. With this said id suggest completely unplugging your computer (to be safe), take the side panel off and take out the GPU (video card) and RAM then re-seat them and make sure they're in good. Maybe clean your case fans too, that can help with the cooling.

You might also have some kind of virus but if you have an antivirus program you probably don't. Maybe check for registery errors + clean your computer with CCleaner, defragment your hard disk, then run a scan to make sure. ;) Hope you get this problem fixed soon! :)
Thanks For The Reply StriickeN,

I will try everything you suggested with crossed fingers and see if the problem continues. But I have one more question would the CPU perhaps need some new Thermal Paste? again I'm not all to sure the life span on that is. Your are also correct about the Anti-Virus and I have bought a copy of Norton 360. I will do some cleans with that and also CCleaner to fix registry (If the program does that now). Plus my case needs some major cleaning and perhaps fit another fan.

Again Thanks For the reply :D
Yeah if you still have the stock thermal paste cleaning that off and adding something like arctic silver would help drop it about 5°C.
 

My Computer

System One

  • OS
    Windows 7 Ultimate 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    Intel Core i7-4770K
    Motherboard
    Asus z87-Pro
    Memory
    G.SKILL Ripjaws X Series 8GB (Dual Channel) (1866)
    Graphics Card(s)
    Radeon R9 290x
    Sound Card
    Sound Blaster Audigy
    Monitor(s) Displays
    2x ASUS MX279H Black 27" IPS
    Screen Resolution
    3840x1080
    Hard Drives
    SAMSUNG 840 Series 256 GB SSD (old ssd failed), Seagate external 3tb, & Seagate barracuda 1tb
    PSU
    Corsair AX1200i ATX PSU
    Case
    Corsair Obsidian 750d
    Cooling
    Black Ice Gtx 240
    Keyboard
    Ducky Shine 3
    Mouse
    Corsair M95
    Internet Speed
    15 Mb/s
    Browser
    Chrome/Firefox
    Antivirus
    Norton 2014
    Other Info
    PC used mostly for home theater and gaming.

rvcjew

I just want to hep!
Member
USA, CA

Posts
191
#10
That looks like symptoms of bad gpu ram or overheating. I would check your gpu temps and possibly get a new psu as that gpu is kinda power hungry at load combined with your cpu. Look for a decent brand with a 80 bronze rating at least. Use something like ati afterburner to check your gpu temps.
 

My Computer

System One

  • OS
    WIN 7 PRO x64, WIN 8.1 PRO x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    Intel i7 4790K
    Motherboard
    ASUS Maximus VI Extreme
    Memory
    32GB(4x8GB) DDR3 Team Xtreem 2666 @ 2400 CL10 10-12-12-31
    Graphics Card(s)
    2x MSI GTX 780 Twin Frozr OC 3GB
    Sound Card
    ASUS Xonar Essence STX
    Monitor(s) Displays
    ASUS PB278Q, HP 2311xi, UN46F7100AFXZA
    Screen Resolution
    2560x1440p, 2x1080p
    Hard Drives
    256GB 840 PRO SSD
    10TB RAID 0 Array (Movies, Steam)
    6TB RAID 1 Array (Backups, Documents)
    3TB EXT Drive (Secure Backups)
    PSU
    Corsair AX760
    Case
    NZXT White Switch 810
    Cooling
    Block: XSPC Raystorm, RES/Pump: XSPC Bay res W/D5 Vario, RAD: XSPC RX360, 6xNF-F12's
    Keyboard
    Rosewill RK-9000 with MX Blue switches Logitech G15 Rev 2 (gutted for LCD)
    Mouse
    Logitech G400
    Browser
    Chrome
    Other Info
    I also own a Lenovo Y510p, and Yoga 2 Pro
#11
Thanks all for the replies,


Thanks to you all the problem seems to have been solved (at this moment that is) I cleaned a seated my GPU correctly and screwed it down (Wasn't before clearly a corner cut by me) I took of my CPU Fan I had a look it was solid dust filling all the gaps along the top of the Heat sink. I gave it a clean and put it back. all I need to do now is buy some aftermarket case fans and CPU plus new thermal paste what is on there shall do for now but needs to be replaced in the near feature. Thanks Again Guys HUGE help.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    Intel Core i3 540
    Motherboard
    ASRock H55M
    Memory
    4GB DDR3
    Graphics Card(s)
    NVIDIA GeForce 9500 GT
    Sound Card
    Intergrated
    Monitor(s) Displays
    2 HP Compaq LA1905wg
    Screen Resolution
    1440 x 900
    Hard Drives
    C:\ 1TB
    Western Digital

    D:\ 1TB
    Samsung
    PSU
    JeanTech JNP-350P 350w
    Case
    Unkown At This Moment In Time
    Cooling
    Intel CPU Fan E41997 Plus 2 Case Fans
    Keyboard
    Logitech Mk700/Mk710
    Mouse
    Logitech m705
    Internet Speed
    15mb/s
    Browser
    Internet Explorer 11 / Google Chrome
    Antivirus
    Nortan 360
    Other Info
    Previous Windows:
    Windows XP Home Edition
    Windows Vista Home Premium
    Windows 7 Ultimate
    Windows 8 RTM

    Now running:
    Windows 8.1 Enterprise

rvcjew

I just want to hep!
Member
USA, CA

Posts
191
#12
yeah always screw in the gpu if you don't gravity is just stressing it in the slot.
 

My Computer

System One

  • OS
    WIN 7 PRO x64, WIN 8.1 PRO x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    Intel i7 4790K
    Motherboard
    ASUS Maximus VI Extreme
    Memory
    32GB(4x8GB) DDR3 Team Xtreem 2666 @ 2400 CL10 10-12-12-31
    Graphics Card(s)
    2x MSI GTX 780 Twin Frozr OC 3GB
    Sound Card
    ASUS Xonar Essence STX
    Monitor(s) Displays
    ASUS PB278Q, HP 2311xi, UN46F7100AFXZA
    Screen Resolution
    2560x1440p, 2x1080p
    Hard Drives
    256GB 840 PRO SSD
    10TB RAID 0 Array (Movies, Steam)
    6TB RAID 1 Array (Backups, Documents)
    3TB EXT Drive (Secure Backups)
    PSU
    Corsair AX760
    Case
    NZXT White Switch 810
    Cooling
    Block: XSPC Raystorm, RES/Pump: XSPC Bay res W/D5 Vario, RAD: XSPC RX360, 6xNF-F12's
    Keyboard
    Rosewill RK-9000 with MX Blue switches Logitech G15 Rev 2 (gutted for LCD)
    Mouse
    Logitech G400
    Browser
    Chrome
    Other Info
    I also own a Lenovo Y510p, and Yoga 2 Pro