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Solved Outlook Email Account Corrupted


Rpitts

New Member
Posts
3
#1
I have a new HP Pavilion preloaded with 8.1. I loaded Office 2013 and set up the email account. All worked well until two days ago when I realized I could not send any emails only receive. I removed the account and reinstalled the account - things only got worse. I uninstalled Office and reinstalled but that did not fix the problem. Somewhere there is a file that is has wrong information stored about the account and how to communicate with the provider but I do not know where that is, can someone help with this issue?
 

My Computer

System One

  • OS
    8.1/64bits
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP
    CPU
    Intel core i7
    Motherboard
    HP
    Antivirus
    Norton

ArazelEternal

Prince of Darkness
Power User
Cross Plains

Posts
255
#2
Close Outlook out completely and navigate to: C:\Users\%username%\AppData\Local\Microsoft\Outlook (Where %username% is your username on that computer)

Delete the .pst file that is in that folder. Next time you open outlook it will have you create another profile with your email account.

Im guessing that your outlook profile is corrupt. If it is this should help resolve the issue you have.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#3

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

ArazelEternal

Prince of Darkness
Power User
Cross Plains

Posts
255
#4

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium