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Outlook 2010 crashes when setting up new email account


olgolg

New Member
Posts
2
#1
I'm running windows 8 on an intel i7 machine with 16gb ram.
I just installed outlook 2010 64bit and every time I add an email account Outlook crashes.
No error message - just says "Micrsoft Outlook has stopped working"
Any suggestions?
 

My Computer

System One

  • OS
    Windows8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Intel i7
    Memory
    16gb
    Browser
    Chrome
    Antivirus
    AVG

robinb9

I am Woman! Hear Me Roar!
VIP Member
Pro User
NJ

Posts
1,116
#2

My Computer

System One

  • OS
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Optiplex 390, 380, 3 Vostro Laptops (7 computers in all)
    CPU
    desktop/laptop
    Memory
    4gigs
    Graphics Card(s)
    atm randioum
    Hard Drives
    350,250

olgolg

New Member
Posts
2
#3
Thank you.
I have already tried that.
It's a new install - shouldn't be the problem.
Maybe I should mention that I actually Uninstalled it about 6 months ago right after I installed Office 2010 ... maybe that has caused an issue?
 

My Computer

System One

  • OS
    Windows8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Intel i7
    Memory
    16gb
    Browser
    Chrome
    Antivirus
    AVG

robinb9

I am Woman! Hear Me Roar!
VIP Member
Pro User
NJ

Posts
1,116
#4
could be, maybe uninstall it again. then reboot, then try again and see if that works
 

My Computer

System One

  • OS
    4 Windows 7 Pro Sp1- 4 Win 8 Pro, 1- xp pro sp3
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Optiplex 390, 380, 3 Vostro Laptops (7 computers in all)
    CPU
    desktop/laptop
    Memory
    4gigs
    Graphics Card(s)
    atm randioum
    Hard Drives
    350,250