• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

OS crashes every few months


rdnave

New Member
Posts
4
#1
Every few months one of PCs at my home is really unstable. That PC is a 'spare' machine, so that wasn't a big problem. But it's really irritable because I have to set off power supply for a couple of minutes and hope it'll work stable again for next few months or so.

Could somebody check my 2 newest minidumps and analyze it? Yesterday I installed the drivers for gpu. Sadly, today saw BSOD again.

OS: Windows 8, but earlier on Windows 7 also was the same problem.
Problem: various BSOD every few months.

My machine:
- mobo: Asus P5Q Deluxe (bios version: 2301);
- CPU: E8500 (never overlocked);
- GPU: ATI Radeon HD 4650 (sapphire version with heatpipes, GPU temperature from gpu-z: ~37-38C, I don't play any games);
- RAM: 2x2GB, corsair dominator PC2-8500 (tested also with some Kingston 2x2GB sticks);
- power supply: 550W (bequiet darkpower pro);
- antivirus: Avast;

The first signs of instability: firefox crashes, then later (sometimes) Visual Studio crashes.
This time the crashes started when PC was running more than a day doing some calculations. As always, Firefox crashed first.

BSODs on Windows 8:
DPC_WATCHDOG_VIOLATION
PAGE_FAULT_IN_NONPAGED_AREA
and one more BSOD, but I didn't write it down.

Earlier on Windows 7:
error codes:
1A - memory_management
3B - system_service_exception
D2,
24,
1 - apc_index_mismatch

Errors 0x1 & 0x3b often showed when Visual Studio was running.

Each time I see a BSOD on Win8 the text with it is all blurry and hard to read. Is it normal?

What I tried (with Win7 as OS):
- change RAM sticks, change slots, put only one stick. The effect is a lottery: PC is working good for some time (1 day or a couple of months) and then crashes;
- apply the new thermal paste on CPU;
- install system on a different hard drive, change sata cables and ports, change supply cables;

Small observation: some time ago I had Win7 and Ubuntu at one hard drive. While I couldn't boot Win7 at all, Ubuntu was starting normally, working for a small amount of time and then crashing.
 

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    E8500
    Motherboard
    Asus P5Q Deluxe
    Memory
    Corsair Dominator PC2-8500
    Graphics Card(s)
    ATI Radeon HD 4650

jmv2009

New Member
Member
Posts
197
#2
Run memtest86 AND memtest from hcidesign.com for extended periods. Use driver verifier on the non-microsoft drivers without the low resource simulation.
 

My Computer

System One

  • OS
    Win 8 Enterprise RTM
    System Manufacturer/Model
    N53SN
    CPU
    sandy bridge
    Motherboard
    N53SN
    Memory
    24gb
    Graphics Card(s)
    550M
    Screen Resolution
    1080p

rdnave

New Member
Posts
4
#3
Ehh.. I'm not exactly happy with the present situation. What happened:
- about year ago a ran memtest86+ (forgot mention about it) and it not detected any errors so now I tried running Driver Verifier first.
- then another BSOD came:
DRIVER_VERIFIER_DETECTED_VIOLATION
Windows was constantly trying fix itself with no effect.
I didn't have any restore points, so I used refresh option that removes all programs and leaves only the files. Maybe it was silly move, but I didn't know what another action I should take.

I don't have a much time for install all of the programs on that PC, so for now will install only drivers, libraries and frameworks and check if the Driver Verifier find something. If not, the next step will be run overnight memtest86.
 

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    E8500
    Motherboard
    Asus P5Q Deluxe
    Memory
    Corsair Dominator PC2-8500
    Graphics Card(s)
    ATI Radeon HD 4650

jmv2009

New Member
Member
Posts
197
#4
Please post the verifier induced minidump.
 

My Computer

System One

  • OS
    Win 8 Enterprise RTM
    System Manufacturer/Model
    N53SN
    CPU
    sandy bridge
    Motherboard
    N53SN
    Memory
    24gb
    Graphics Card(s)
    550M
    Screen Resolution
    1080p

rdnave

New Member
Posts
4
#5
Added 2 minidumps (that's all I have).

Update: After I installed SoundMax, PC is instantly rebooting when this app detects the speakers and I try 'add' them. The reboot is abrupt, the screen darkens and PC behave as if there was a loss of power (no BSOD). But after some rebooting it works fine.
 

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    E8500
    Motherboard
    Asus P5Q Deluxe
    Memory
    Corsair Dominator PC2-8500
    Graphics Card(s)
    ATI Radeon HD 4650

jmv2009

New Member
Member
Posts
197
#6
Code:
Loading Dump File [C:\Users\Johannes\Downloads\Minidumps_2012.11.26\112612-18844-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


Symbol search path is: SRV*c:\symbols\*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
Machine Name:
Kernel base = 0xfffff802`da881000 PsLoadedModuleList = 0xfffff802`dab4bae0
Debug session time: Mon Nov 26 14:52:55.551 2012 (UTC + 1:00)
System Uptime: 0 days 0:00:17.311
Loading Kernel Symbols
...............................................................
...................................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck C4, {2001f, fffff880010f49d0, 0, 0}


*** WARNING: Unable to verify timestamp for ADIHdAud.sys
*** ERROR: Module load completed but symbols could not be loaded for ADIHdAud.sys
Probably caused by : portcls.sys ( portcls!CRegistryKey::Init+63 )


Followup: MachineOwner
---------


1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 000000000002001f, ID of the 'IrqlZwPassive' rule that was violated.
Arg2: fffff880010f49d0, A pointer to the string describing the violated rule condition.
Arg3: 0000000000000000, An optional pointer to the rule state variable(s).
Arg4: 0000000000000000, Reserved (unused)


Debugging Details:
------------------




DV_VIOLATED_CONDITION:  ZwCreateKey should only be called at IRQL = PASSIVE_LEVEL.


DV_MSDN_LINK: !url http://go.microsoft.com/fwlink/?LinkId=216048


DV_RULE_INFO: !ruleinfo 0x2001f


BUGCHECK_STR:  0xc4_IrqlZwPassive_XDV


CUSTOMER_CRASH_COUNT:  1


DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP


CURRENT_IRQL:  0


LAST_CONTROL_TRANSFER:  from fffff880010f221f to fffff802da8fb740


STACK_TEXT:  
fffff880`02d402a8 fffff880`010f221f : 00000000`000000c4 00000000`0002001f fffff880`010f49d0 00000000`00000000 : nt!KeBugCheckEx
fffff880`02d402b0 fffff880`010e9485 : 00000000`00000000 fffff880`02d41000 00000000`00000038 00000000`00000028 : VerifierExt!SLIC_abort+0x47
fffff880`02d402f0 fffff880`010e94c0 : 00000000`00000030 fffff802`daebfa8d 00000000`00000030 fffffa80`05e46ca0 : VerifierExt!ZwDeleteKey_wrapper+0x4d
fffff880`02d40320 fffff802`daedcb9a : fffff880`04427383 fffff880`02d404f0 fffff980`0be56ff0 00000000`00000020 : VerifierExt!ZwCreateKey_wrapper+0x30
fffff880`02d40370 fffff880`04427383 : fffff980`0be56fd0 00000000`000f003f fffff880`02d40500 00000000`00000000 : nt!VfZwCreateKey+0x9a
fffff880`02d403d0 fffff880`04427820 : fffff980`0be56fd0 00000000`00000014 00000000`6d437a41 fffff880`04427677 : portcls!CRegistryKey::Init+0x63
fffff880`02d40420 fffff880`0564d48e : 00000000`00000012 fffff980`0be52fe0 00000000`00000009 fffff880`02d405a4 : portcls!CRegistryKey::NewSubKey+0x160
fffff880`02d404a0 00000000`00000012 : fffff980`0be52fe0 00000000`00000009 fffff880`02d405a4 fffff980`0be56fd0 : ADIHdAud+0x1c48e
fffff880`02d404a8 fffff980`0be52fe0 : 00000000`00000009 fffff880`02d405a4 fffff980`0be56fd0 00000000`00000000 : 0x12
fffff880`02d404b0 00000000`00000009 : fffff880`02d405a4 fffff980`0be56fd0 00000000`00000000 fffff880`02d404f0 : 0xfffff980`0be52fe0
fffff880`02d404b8 fffff880`02d405a4 : fffff980`0be56fd0 00000000`00000000 fffff880`02d404f0 00000000`00000000 : 0x9
fffff880`02d404c0 fffff980`0be56fd0 : 00000000`00000000 fffff880`02d404f0 00000000`00000000 00000000`00000000 : 0xfffff880`02d405a4
fffff880`02d404c8 00000000`00000000 : fffff880`02d404f0 00000000`00000000 00000000`00000000 fffff880`056379c3 : 0xfffff980`0be56fd0




STACK_COMMAND:  kb


FOLLOWUP_IP: 
portcls!CRegistryKey::Init+63
fffff880`04427383 85c0            test    eax,eax


SYMBOL_STACK_INDEX:  5


SYMBOL_NAME:  portcls!CRegistryKey::Init+63


FOLLOWUP_NAME:  MachineOwner


MODULE_NAME: portcls


IMAGE_NAME:  portcls.sys


DEBUG_FLR_IMAGE_TIMESTAMP:  50765643


BUCKET_ID_FUNC_OFFSET:  63


FAILURE_BUCKET_ID:  0xc4_IrqlZwPassive_XDV_VRF_portcls!CRegistryKey::Init


BUCKET_ID:  0xc4_IrqlZwPassive_XDV_VRF_portcls!CRegistryKey::Init


Followup: MachineOwner
---------
 

My Computer

System One

  • OS
    Win 8 Enterprise RTM
    System Manufacturer/Model
    N53SN
    CPU
    sandy bridge
    Motherboard
    N53SN
    Memory
    24gb
    Graphics Card(s)
    550M
    Screen Resolution
    1080p

jmv2009

New Member
Member
Posts
197
#7
ADIHdAud.sys soundmax is old and suspect by way of the minidumps (2009). Do you really need it for sound? Can you run verifier without soundmax?
 

My Computer

System One

  • OS
    Win 8 Enterprise RTM
    System Manufacturer/Model
    N53SN
    CPU
    sandy bridge
    Motherboard
    N53SN
    Memory
    24gb
    Graphics Card(s)
    550M
    Screen Resolution
    1080p

rdnave

New Member
Posts
4
#8
I always used Sonic Focus options in SoundMax. I need to have an equalizer, not in app like Winamp or foobar, but that controls all sounds in the system. All of the most recent versions of this driver (that I found) doesn't support my sound card anymore.

I uninstalled SoundMax. That's a pity and really uncomfortable step for me.

Ran verifier. System booted normally without any additional messages.

Now I'll check RAM with memtest.
 

My Computer

System One

  • OS
    Windows 8 Pro
    CPU
    E8500
    Motherboard
    Asus P5Q Deluxe
    Memory
    Corsair Dominator PC2-8500
    Graphics Card(s)
    ATI Radeon HD 4650

jmv2009

New Member
Member
Posts
197
#9
Get your system stable first. THEN you can try soundmax again.
 

My Computer

System One

  • OS
    Win 8 Enterprise RTM
    System Manufacturer/Model
    N53SN
    CPU
    sandy bridge
    Motherboard
    N53SN
    Memory
    24gb
    Graphics Card(s)
    550M
    Screen Resolution
    1080p

Users Who Are Viewing This Thread (Users: 0, Guests: 1)