Optional Update KB3000850

Got this optional update (KB3000850) today and no information yet.
It was 723.9 MB and took forever to install.

I will wait for the information to be posted before I update my Laptop.

UPDATE: MS just released the information. Its a Nov 2014 rollup so that is why it was so big.

https://support.microsoft.com/kb/3000850


Jim :cool:
 
I had the installation of this update fail using Windows Update. I had several error codes, which I didn't write down. I tried several things to reset the Windows Update history and cleared the downloaded file cache with no luck. I downloaded the update and tried it manually. It too failed. I then looked in the logs and found the same error as lafargeotte: "The system cannot find the file specified." (Command line: ""C:\WINDOWS\system32\wusa.exe"

Some searching brought up the suggestion to open an command prompt as administrator and run "sfc /scannow". I did that, it fixed some errors. I then re-tried to install the update and it worked. Hope this helps someone, it got me past my issues with KB3000850.

Just to update, I ran Dism /Online /Cleanup-Image /RestoreHealth, and sfc /scannow, both as administrator, both found no problems. Just to be sure I also ran sfc /scannow at boot, that also found no problems.
Tried to install the update, still failed!
Attached my CBS log if anyone knows how to look into it.

Success on my desktop!

Decided to try again. Ran Dism /Online /Cleanup-Image /RestoreHealth, no problems reported. Ran sfc /scannow and it repaired some start menu items (which I deleted some time ago as not used):
Accessibility - Windows Speech Recognition
System Tools - Default Programs, Task Manager and Windows Easy Transfer.

I ran the update from downloaded stand alone installer. When it finished and restarted (about 20 minutes for the update and restart) I ran Windows Update and it showed the same update reference with an 11mb file still needed to be installed. Downloaded that and restarted, and all seems fine. No noticeable change in PC speed, so it seems to have finally done the job.

Now to tackle the laptop!
 
I ran the update from downloaded stand alone installer. When it finished and restarted (about 20 minutes for the update and restart) I ran Windows Update and it showed the same update reference with an 11mb file still needed to be installed. Downloaded that and restarted, and all seems fine. No noticeable change in PC speed, so it seems to have finally done the job.

Now to tackle the laptop!

Same here, after the stand alone install I ran Windows Update again and it brought up an 11mb download. It installed with no problems and everything seems fine. As for speed, it seems like my computer now goes from the welcome screen to the desktop much quicker. Maybe SFC fixed something that was hanging it up there. Or maybe I'm imagining things. :)
 
I had the installation of this update fail using Windows Update. I had several error codes, which I didn't write down. I tried several things to reset the Windows Update history and cleared the downloaded file cache with no luck. I downloaded the update and tried it manually. It too failed. I then looked in the logs and found the same error as lafargeotte: "The system cannot find the file specified." (Command line: ""C:\WINDOWS\system32\wusa.exe"

Some searching brought up the suggestion to open an command prompt as administrator and run "sfc /scannow". I did that, it fixed some errors. I then re-tried to install the update and it worked. Hope this helps someone, it got me past my issues with KB3000850.

Just to update, I ran Dism /Online /Cleanup-Image /RestoreHealth, and sfc /scannow, both as administrator, both found no problems. Just to be sure I also ran sfc /scannow at boot, that also found no problems.
Tried to install the update, still failed!
Attached my CBS log if anyone knows how to look into it.

Success on my desktop!

Decided to try again. Ran Dism /Online /Cleanup-Image /RestoreHealth, no problems reported. Ran sfc /scannow and it repaired some start menu items (which I deleted some time ago as not used):
Accessibility - Windows Speech Recognition
System Tools - Default Programs, Task Manager and Windows Easy Transfer.

I ran the update from downloaded stand alone installer. When it finished and restarted (about 20 minutes for the update and restart) I ran Windows Update and it showed the same update reference with an 11mb file still needed to be installed. Downloaded that and restarted, and all seems fine. No noticeable change in PC speed, so it seems to have finally done the job.

Now to tackle the laptop!

Did exactly the same thing with the laptop. All went OK.

The only difference, there was not the extra 11mb update this time!

All is well.

Strange that it took quite a few attempts to sort itself out though.
 
Solution for two of my systems

I just registered with this forum to relate to you the solution that worked for me to install KB3000580. Previously, on two Windows 8.1 computers, the update would not install, indicating a failure each time I tried, with no failure code. Here are the summarized system configurations:

Computer 1-
Windows 8.1
OS on HDD
Page file set to OS partition, automatically managed by Windows
GUI configured with Classic Shell
Anti-virus is Windows Defender

Computer 2
Windows 8.1
OS on SSD
GUI running under Stardock Start8 and WindowBlinds
Page File set 400min, 2000max on a non-OS partition, non-OS disk (lots of RAM)
Anti-virus is Windows Defender

After many update installation attempts on both computers through the Windows Update application and through manual installation attempts of the KB3000850, I only achieved installation failures. Here is what worked for both machines, in order of task performed:

  • turn off all non-critical services via services.msc
  • computer with Stardock Start8 and WindowBlinds - in Services.msc, disable Start8 and WindowBlinds/computer with Classic Shell - set Classic Shell to not start with Windows (bypass Classic Shell start menu)
  • restart computer
  • open a Command Prompt with administrator privileges, run sfc /scannow (it found OS corrupted files on both computers)
  • manually install KB3000850 (use downloaded file from Microsoft)
  • reboot (note, reboot took quite a while as Windows was configuring OS)
  • turn back on services that where turned off during update preparation
  • turn back on/enable full functionality of Start8 and WindowBlinds/Classic Shell
  • run defragmenting software (or Disk Optimizer-TRIM for SSD)

The update on both computers was completely successful. The update is rather substantial. I recommend you do not skip the last step of optimizing/defragmenting the disk OS partition. After two or three reboots, both computers run just as fast as before the update, and there are no anomalies in any programs or applications. Boot-to-desktop is just as fast as before.
 
Last edited:
I just registered with this forum to relate to you the solution that worked for me to install KB3000580. Previously, on two Windows 8.1 computers, the update would not install, indicating a failure each time I tried, with no failure code. Here are the summarized system configurations:

Computer 1-
Windows 8.1
OS on HDD
Page file set to OS partition, automatically managed by Windows
GUI configured with Classic Shell
Anti-virus is Windows Defender

Computer 2
Windows 8.1
OS on SSD
GUI running under Stardock Start8 and WindowBlinds
Page File set 400min, 2000max on a non-OS partition, non-OS disk (lots of RAM)
Anti-virus is Windows Defender

After many update installation attempts on both computers through the Windows Update application and through manual installation attempts of the KB3000850, I only achieved installation failures. Here is what worked for both machines, in order of task performed:

  • turn off all non-critical services via services.msc
  • computer with Stardock Start8 and WindowBlinds - in Services.msc, disable Start8 and WindowBlinds/computer with Classic Shell - set Classic Shell to not start with Windows (bypass Classic Shell start menu)
  • restart computer
  • open a Command Prompt with administrator privileges, run sfc /scannow (it found OS corrupted files on both computers)
  • manually install KB3000850 (use downloaded file from Microsoft)
  • reboot (note, reboot took quite a while as Windows was configuring OS)
  • turn back on services that where turned off during update preparation
  • turn back on/enable full functionality of Start8 and WindowBlinds/Classic Shell
  • run defragmenting software (or Disk Optimizer-TRIM for SSD)

The update on both computers was completely successful. The update is rather substantial. I recommend you do not skip the last step of optimizing/defragmenting the disk OS partition. After two or three reboots, both computers run just as fast as before the update, and there are no anomalies in any programs or applications. Boot-to-desktop is just as fast as before.

Wow that's really a lot to go through just to install a simple Window update!!! I guess I just got lucky with my three running 8.1.1 and Classic Shell.
 
I am still not positive what prevented installation during the first few attempts, but it apparently was the start menu and GUI customization software- Start8, WindowBlinds/Classic Shell. I don't know if the other items I detailed in the bullets in my post above played a large role or any role in inhibiting installation. Frankly, I had spent so much time trying to get that monster to install, I just pulled out all the stops...and it worked. Both computers are working perfectly now.
 
Last edited:
Applied it some days ago on 3 laptops, different makes & 32\64 bit, installed without hiccups and (seemingly) zero problems thereafter.
 
I am still not positive what prevented installation during the first few attempts, but it apparently was the start menu and GUI customization software- Start8, WindowBlinds/Classic Shell.

FWIW, I am running Classic Shell and had issues. Maybe that is causing problems?
 
I am still not positive what prevented installation during the first few attempts, but it apparently was the start menu and GUI customization software- Start8, WindowBlinds/Classic Shell.

FWIW, I am running Classic Shell and had issues. Maybe that is causing problems?

If so it must be hit or miss. I have Classic Shell and had no problem. Only disabled anti-virus while installing.
 
Got this optional update (KB3000850) today and no information yet.
It was 723.9 MB and took forever to install.

I will wait for the information to be posted before I update my Laptop.

UPDATE: MS just released the information. Its a Nov 2014 rollup so that is why it was so big.

https://support.microsoft.com/kb/3000850


Jim :cool:

Good luck with your as far as i know a lot a lot of computer crash or top of the line problems. no shut down or restart. programs not working. explorer went on vacation. slow computer. system restore not working. take a while to repair. try uninstall from programs and feature-view install updates.
 
I am still not positive what prevented installation during the first few attempts, but it apparently was the start menu and GUI customization software- Start8, WindowBlinds/Classic Shell.

FWIW, I am running Classic Shell and had issues. Maybe that is causing problems?

If so it must be hit or miss. I have Classic Shell and had no problem. Only disabled anti-virus while installing.

I wonder what its all about. I updated An Asus G75, HP Envoy Touch Screen and home built Asus P7P Pro board I have Norton IS running on all and Classic Shell, I have no issues on any of the three?
 
MS develops OS software that manages computer hardware, the navigation of, and configuration of the OS itself. They make changes to code and/or add additional code for the safety of or the ease of use of that system. Since when do they have to test every third-party software for running, use, and stability? Nay. It’s up to the developer to keep up with the changes, not the other way around. Changes and/or additions via Windows update are made monthly. Any developer needs to keep up with those. MS is more than happy to share those changes with developers.

If it affects an MS OS or product, then one has a legitimate complaint. If not of the OS itself, then rather that MS didn’t change the code in their program/product to meet those changes and/or additions.

Looks to me that Avast dropped the ball, not MS.

Well said. Microsoft checking out whether their updates affect all other software is just as unrealistic as believing that Microsoft technicians would really take the time to ring you out of the blue and advise you they've found problems with your computer that they're more than happy to fix for you :D.

I've been watching this thread with interest and haven't attempted this update yet, but it's System Image time so once that's out of the way will maybe give it a go, knowing I have a fall-back in place.
 
I wander if MS does the same like for instance auto industry. When I worked in auto spare brake parts industry, I used to get advanced warnings from all car manufacturers about planed changes of the car parts so we can prepare for production of them and stay current. Japanese MFGs used to make some changes few times a year but I still had enough time to adjust production.
 
you have 50%of the reason

MS develops OS software that manages computer hardware, the navigation of, and configuration of the OS itself. They make changes to code and/or add additional code for the safety of or the ease of use of that system. Since when do they have to test every third-party software for running, use, and stability? Nay. It’s up to the developer to keep up with the changes, not the other way around. Changes and/or additions via Windows update are made monthly. Any developer needs to keep up with those. MS is more than happy to share those changes with developers.

If it affects an MS OS or product, then one has a legitimate complaint. If not of the OS itself, then rather that MS didn’t change the code in their program/product to meet those changes and/or additions.

Looks to me that Avast dropped the ball, not MS.

Well said. Microsoft checking out whether their updates affect all other software is just as unrealistic as believing that Microsoft technicians would really take the time to ring you out of the blue and advise you they've found problems with your computer that they're more than happy to fix for you :D.

I've been watching this thread with interest and haven't attempted this update yet, but it's System Image time so once that's out of the way will maybe give it a go, knowing I have a fall-back in place.




many computer without avast have problems. that a big update. a notice by microsoft would reolve part of the problem. It was a headache of a update why so big why optional. Not good details of microsoft about this.
 
installed it on my HP laptop, and my friends. Had no problems with it during or after insall on either, have several 3rd party programs installed like the start menu thing (startmenu x) and more, the other had nothing but basic stuff. even w8 on my machine was an update to an update, the origional OS was W7 home, went to W8, than 8.1, than 8.1.1 and now this, what ever IT was/is. My problem was going from W8.1 to 8.1.1, had to get hold of a torrent D/L ISO to get it to work, even though I had a "retail" version of 8.1 installed.

But all went fine with mine :)
 
Microsoft technicians would really take the time to ring you out of the blue and advise you they've found problems with your computer that they're more than happy to fix for you.


Really!!!! Wow!! I cant wait for them to try again, and here was me threatening to unsurgically remove their kneecaps - silly me!!!!
 
Back
Top