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notebook turns off by itself


meconiumm

New Member
Posts
8
#1
Hello

Ive got new notebook Acer e15 571g, i recently added 4gb ram into it, and it was pain to do.

I was playing game few minutes ago and my pc just turned off. He was turned on for 30hours by that time. It wasnt so hot, im using cooler pad.

How can i know what caused this? Could it be the new ram or did i damaged something in it while adding that ram? I also overclocked my gpu, but for now i reverted it and gonna play some more to test it.

It was running without problems before adding that ram.

Thanks
 

My Computer

System One

  • OS
    8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    acer
    CPU
    i5 5200u
    Memory
    8gb ddr3 1600mhz
    Graphics Card(s)
    840m

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#2
When you added the RAM, did you take off the access panel and make sure that it was seated properly? Also have you made sure that the battery is also properly seated?

You did not take off the bottom cover at anytime did you? Also where did you purchase the RAM at?
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

meconiumm

New Member
Posts
8
#3
Yea its seated properly...i dont use battery im on ac charger only

Btw this is how the ram is upgraded in this model, https://www.youtube.com/watch?v=rmsFDi_qsnQ
Im not from america, but i bought it from good seller here.

I run burn in test and everything was working fine without any error. Are there any other software which should i use?
 

My Computer

System One

  • OS
    8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    acer
    CPU
    i5 5200u
    Memory
    8gb ddr3 1600mhz
    Graphics Card(s)
    840m

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