Not connecting to Network

DrPower

Member
Member
I've had Windows 8 Consumer Preview installed for a couple weeks now and all of a sudden my computer stopped connecting to my home network.
I have a wired connection and when I mouse over the network icon in the tray in the bottom right, it just says"Identifying... No internet." I can connect to the internet fine, however I can't see any other devices connected to the network.

Help appreciated, Thanks in advance.
 

My Computer

System One

  • OS
    Win8 CP

GMan

Banned
Hi and welcome.

Visit the manufacturer's site to download and install the latest driver.

Uninstall any 3rd party firewall and/or security suite if present.

Run this then reboot after (do the manual method):

How to reset Internet Protocol (TCP/IP)
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

GMan

Banned
Yes. You might have to manually install with the device manager, but that is unlikely. After updating, just check the driver date in device manager compared to what it is now.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

DrPower

Member
Member
I installed drivers and followed the instructions at the link you gave me, unfortunately it didn't help.
Although, now it says "Not Connected - No connections are available"

Driver Date: 2/16/2012
 

My Computer

System One

  • OS
    Win8 CP

GMan

Banned
Sure there are no 3rd party security programs?

Might as well reboot your router and if that doesn't help it, update its firmware to latest.

Set a static ip address in Windows for your adapter, if even that doesn't help. This surely will then.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

DrPower

Member
Member
Hmm...
I definitely don't have any security programs, I thought it was my router at first so that was the first thing I tried, and I originally had a static IP set and have been setting it to both static and DHCP back and forth every time I try something new.

PS. I'm not so worried that it says I don't have internet, I could care less as long as it works, so much as I want to be able to connect to my home network.
 

My Computer

System One

  • OS
    Win8 CP

GMan

Banned
In that case, simply make sure DHCP server is enabled in router's settings (after firmware update) and also set the network adapter in Windows to auto.

Could be that the initial problem was the router and now it's Windows' ip settings causing a problem.

So ya, update firmware, enabled DHCP everywhere and it should be alright. Firmware updates fix things like that all the time.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

chev65

Closed
This might be a good time to flush and renew everything IP related.

Flush the DNS cache and restore MS's Hosts file ...
Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop. Right click on the flush.bat file to run it as Administrator.

Your computer will reboot itself.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

Calico

New Member
Power User
The first thing you should do is establish what level of connectivity, if any, that you have. To that end, let's start by finding out the IP address. As you're behind a router you'll probably have an address from one of the following:

10.x.x.x
172.16.x.x
192.168.x.x

Most likely 192.168.x.x / 255.255.255.0

From a command prompt, run ipconfig /all and see if your IPv4 address begins with any of the aforementioned.
 

My Computer

System One

  • OS
    Windows 7 x64 Ultimate/Windows 8.1/Linux
    CPU
    FX-8350
    Motherboard
    GA-990XA-UD3
    Memory
    16GB DDR3 Corsair Vengeance
    Graphics Card(s)
    HD7860
    Sound Card
    Xonar Essence STX
    Monitor(s) Displays
    Benq
    Screen Resolution
    1920x1080
    Hard Drives
    Various
    PSU
    Corsair HX 850W
    Case
    Corsair Obsidian
    Cooling
    Thermalright
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    50/50
    Browser
    firefox

chev65

Closed
It would be helpful to see the entire ipconfig/all , screen shots are best for this. :)

Resetting the router a second time is sometimes required to get them working again.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

Calico

New Member
Power User
192.168.1.1

If that's you PC IP address, I'll guess your router is at 192.168.1.254? Try the following:

From a command prompt:

ping localhost (127.0.0.1)
ping another PC/device on your LAN (if you have one)
ping the router (I'm guessing 192.168.1.254)
 

My Computer

System One

  • OS
    Windows 7 x64 Ultimate/Windows 8.1/Linux
    CPU
    FX-8350
    Motherboard
    GA-990XA-UD3
    Memory
    16GB DDR3 Corsair Vengeance
    Graphics Card(s)
    HD7860
    Sound Card
    Xonar Essence STX
    Monitor(s) Displays
    Benq
    Screen Resolution
    1920x1080
    Hard Drives
    Various
    PSU
    Corsair HX 850W
    Case
    Corsair Obsidian
    Cooling
    Thermalright
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    50/50
    Browser
    firefox

DrPower

Member
Member
Windows IP Configuration


Host Name . . . . . . . . . . . . : Brandon-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Wired Ethernet Connection:


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-24-1D-1C-72-E9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:43f2:5052:e472::3(Deprecated)
Lease Obtained. . . . . . . . . . : Saturday, March 31, 2012 4:56:20 PM
Lease Expires . . . . . . . . . . : Sunday, April 01, 2012 6:39:14 PM
Link-local IPv6 Address . . . . . : fe80::7400:5ccf:f14b:dab8%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, March 31, 2012 4:56:20 PM
Lease Expires . . . . . . . . . . : Sunday, April 01, 2012 9:04:31 PM
Default Gateway . . . . . . . . . : fe80::e291:f5ff:fe02:5f95%14
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234890269
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-08-D6-67-00-24-1D-1C-72-E9


DNS Servers . . . . . . . . . . . : fe80::e291:f5ff:fe02:5f95%14
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled
 

My Computer

System One

  • OS
    Win8 CP

GMan

Banned
Everything looks well with that 100%. Should be good to go...what are, if any, the exact issues you seem to be having now?

One thing you can do which is just to be "nice" - go into your router's DHCP settings and set the lease time to be as long as possible or even infinite if it is able to. No need to expire a wired connection for any reason. Even wireless, this is good for.

If you're trying to share with other machines, enable Netbios in the adapter's settings on Windows.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

DrPower

Member
Member
The lease is from my ISP I think, either that or I can't figure out how to change it.
I'm including some screenshots of my problem.
 

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My Computer

System One

  • OS
    Win8 CP

GMan

Banned
Nah, the lease is from your router. The setting is in the DHCP settings at http://192.168.1.1

You'd likely do well to reset your router to factory settings, reboot Windows then check that address to change the lease time.

To reset router, many times there is a small tiny button to push on it with a pen or similar.

I would triple check that there is no 3rd party security installed as part of an antivirus suite package or similar.

If you don't plan on using Homegroup to share, disable IPv6 in adapter settings and disable the IPHelper service at services.msc.
 

My Computer

System One

  • OS
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86
    CPU
    P4 3.4 GHz HT
    Motherboard
    MSI-7211
    Memory
    OCZ 2 GB DDR @ 400 MHz
    Graphics Card(s)
    HIS AGP HD 3850 Turbo Ice-Q
    Sound Card
    MOTU Traveler firewire interface
    Monitor(s) Displays
    Acer x223w
    Screen Resolution
    1680x1050
    Hard Drives
    WD Caviar Black 1 TB Sata II, WD 400 GB Sata I, WD 120 GB Sata I
    PSU
    300W generic
    Case
    Cybertron
    Keyboard
    Logitech Classic Keyboard 200, Dell RT7D20
    Mouse
    Logitech M510
    Internet Speed
    2 MByte/sec Down, 250 KByte/sec Up

DrPower

Member
Member
I don't have a DHCP section. It doesn't really matter anyway, I wont worry about it.

I'll only do a factory reset if I have to because I've got loads of forwarded ports that need to say that way.

I do plan on using Homegroup if I can get connected to the network.
 

My Computer

System One

  • OS
    Win8 CP

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