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Nokia Lumia 920 Windows 8.1 Account Verification


Posts
2
#1
Phone recently updated to 8.1, now i can't download apps. Been through the Account.Live procedure which tries to send a code to an e-mail address which no longer exists and doesn't appear editable. Been through the "I have no code" procedure and got emailed a 7 digit code. Problem is the phone is expecting a 5 digit code so rejects it. Have tried Microsoft support but, as I expect you have all dicovered personally, they are less than supporting. Any ideas? Got about 15 apps which need updating but Computer Says No :(
 

My Computer

System One

  • OS
    Windows 8.1

azasadny

Moved to ten*****s.com
VIP Member
Guru
#2
Do you have a local phone store? My local store is very good at handling issues like these and I've used them a few times. In Nov, I am dumping AT&T (poor coverage) and going to Verizon, and I hope to be able to take my Lumia 920 with me.
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports
Posts
2
#3
Do you have a local phone store? My local store is very good at handling issues like these and I've used them a few times. In Nov, I am dumping AT&T (poor coverage) and going to Verizon, and I hope to be able to take my Lumia 920 with me.
Phone is only about 6 months old and still under warantee so think a trip to the phone shop is in order. Had resisted previously as it's a software problem, but thinking about it, the software was supplied with the phone so it's the suppliers problem. Will report back. :cool:
 

My Computer

System One

  • OS
    Windows 8.1