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Solved No taskbar nor metro view

reyabc

New Member
Suddenly i turned on my computer and wrote the password of my user then screen just turned black and nothing came up (not desktop view nor the metro view). Then i moved the mouse and i could see the pointer on the screen so i thought maybe i am on the desktop view (i still guess that's it) but the taskbar from below doesnt show up. I clicked on my keyboard "Windows" button which makes my laptop go to Metro View but it did nothing. All i can do is move the pointer around and use the task manager. Throught the task manager i can open folders, apps etc... but obviously my windows is broken and i dont know how to fix it.

I tried googling around this problem and couldnt find people with it. I tried to create a new task (in task manager) "explorer.exe" that did not work.

What can i do?
 

My Computer

System One

  • OS
    Windows 8

Brink

Administrator
Administrator
mvp
Hello Reyabc, and welcome to Eight Forums.

Have you already tried restarting the PC to see if may have been only some glitch?

If that doesn't help, then you might see if doing a system restore (at boot if needed) using a restore point (if available) dated before this issue happened may be able to undo it.

Hope this helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

HippsieGypsie

It's Gururrrrrr8!
Welcome to Windows EightForums, reyabc.

Does this happen with every boot? I'm assuming you did try to reboot, correct?

If upon every reboot, can you reach safe mode? And/or does Windows key + X show a menu?

As to better help you, please fill out your system specs or post here.

Edit:

Mr. Brink beat me to it. Please perform his suggestions.
 
Last edited by a moderator:

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

reyabc

New Member
Yes guys, it happens with every boot, i did try restarting, forgot to mention. Win + X does nothing. The laptop is a dell 1525, i installed Windows 8 about a week ago. I suppose i can reach safe mode but im not sure, will try that tomorrow. I left home already for business and the laptop is there.
 

My Computer

System One

  • OS
    Windows 8

XweAponX

New Member
VIP Member
Pro User
So, you are getting a black screen with a cursor, is that it? This is called the new "Black Screen of Death" and you can google that for more info, it's a common problem with 8. But in this state, you have a working cursor but no access to your Desktop or Start Screen.

Can you pull up Task Manager by the 3-fingered salute Ctrl-Alt-Del? If you can, check your activation by starting a "CMD" task and type in "SLMGR.vbs /dlv" and then "/xpr".

Not to support this activity, but I have seen this happen when people have used one of those crack activators, I had to do an In-Place Install and activate with a valid key. I've successfully fixed 2 systems that were like this.

If your key is valid, and your system says it is activated, you may have to do an In-Place install, for that you will need a Windows 8 Install disk or the installer on a flash drive. You can start the install by opening up Task Manager and browsing to the "Setup.exe" file on the install disk. This way you won't lose any personal data or programs.

Otherwise, you may have to re-install Windows 8 fresh.

One thing I never tried was using the DISM command from the command prompt in the blacked-out state. This Tutorial shows how to use it:

http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

reyabc

New Member
Hey guys, im sorry for my late reply and thanks for your replies. I actually fixed it the same night i last posted and havent had a problem ever since. This is how i did it incase there is someone else with the same prob i had:

ctlr+alt+del --> access task manager --> open a new task (cmd.exe)--> then you will need to open the cmd with admin priviledges or it wont let you do anything, so in "process" right click on cmd.exe and click on "open file location" and now close the cmd window, then go to the folder where the cmd.exe is located at (the one you just opened) and right click the cmd.exe and hit "run as administrator" --> in cmd type: "SFC /scannow" (without the ") And now restart your pc, windows will check it files on reboot and everything will be fixed.

http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html
 

My Computer

System One

  • OS
    Windows 8

Brink

Administrator
Administrator
mvp
Great news. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

XweAponX

New Member
VIP Member
Pro User
Ah, good. I had tried that in the affected systems, but I didn't run it in Admin mode. That's probably what I did wrong and why I had to re-install 8. But they were still crackivated and I had to remedy THAT.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

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