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No More Bitlocker Recovery Options


Posts
3
#1
Anyone know how to fix this? I would appreciate your help!
Dell Venue pro 11 (Win 8.1)

20141003_123448.jpg
 
Last edited:

My Computer

System One

  • OS
    win 8
    Computer type
    Tablet
    System Manufacturer/Model
    Dell venue Pro 11
Posts
1,870
#3
Press the :winkey: as it says and it should prompt you again for your bitlocker key.

You do know your bitlocker key right?
 

My Computer

System One

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Posts
3
#4
Press the :winkey: as it says and it should prompt you again for your bitlocker key.

You do know your bitlocker key right?
I press it and the tablet vibrates then nothing happen, still same screen didn't prompt me the option to enter the bitlocker key.
 

My Computer

System One

  • OS
    win 8
    Computer type
    Tablet
    System Manufacturer/Model
    Dell venue Pro 11

cluberti

Cat herder
VIP Member
Pro User
Redmond

Posts
651
#5
That error comes up when the system doesn't have a recovery partition on a system (on a UEFI system, it likely only has the UEFI boot partition, but not the "extra" recovery partition). If that is the case, bitlocker cannot launch any recovery options, therefore the only option is to boot from installation media and use the recovery options from there. Bitlocker encrypts the boot partition, and recovery is likely on the boot partition (thus bitlockered, thus the system cannot run recovery if bitlocker is not working properly because recovery is behind the broken / inaccessible bitlocker protection).

That's the root cause of not having any bitlocker recovery options on a system, anyway. They still exist in the recovery options on the installation media, though. This is why I tell people not to mess with the partitions that Windows tries to set up, though, unless they *really* know what they are doing. I would imagine Dell didn't ship the tablet in this state, but anything's possible (although it's more likely it's been rebuilt/reformatted at some point and reinstalled improperly, I don't ever rule out a broken image from the factory - it's just not likely).
 

My Computer

System One

  • OS
    Windows 8.1 x64
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    PC/Desktop
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    Custom
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    Intel Core i7 4790K @ 4.5GHz
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    Asus Maximus Hero VII
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