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No Internet access


Skillrage

New Member
Posts
14
#1
Hello! I installed windows 8 yesterday and everything seemed to work fine. That is until I got home. When I tried to connect to my wifi, the connection connected then showed up as limited. At the bottom of the desktop the little icon has a hazard sign and it says no Internet access.
I've tried nearly everything. When I go into the wifi status, it says Ipv4 connectivity: No Internet Access, and Ipv6 connectivity: no Internet access.
its receiving the Internet signal perfectly it just isn't getting access. Multiple other computers and devices in my house work on my wifi just fine. The strangest part is that the laptop connects to every other wifi I've tried, just not my home network... Any suggestions?
 

My Computer

System One

  • OS
    Windows 8
#2
Hello! I installed windows 8 yesterday and everything seemed to work fine. That is until I got home. When I tried to connect to my wifi, the connection connected then showed up as limited. At the bottom of the desktop the little icon has a hazard sign and it says no Internet access.
I've tried nearly everything. When I go into the wifi status, it says Ipv4 connectivity: No Internet Access, and Ipv6 connectivity: no Internet access.
its receiving the Internet signal perfectly it just isn't getting access. Multiple other computers and devices in my house work on my wifi just fine. The strangest part is that the laptop connects to every other wifi I've tried, just not my home network... Any suggestions?
Hello Skillrage,

Have you tried connecting with a wired connection then going to the Windows update Center to obtain all the latest updates for your new system?

Also, with the wireless connection profile, did you check that the settings matched ones used on your router, WPA2 security, password, AES encryption etc. ? :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

Skillrage

New Member
Posts
14
#3
I tried that yesterday actually. I downloaded all of the updates using a wired connection on my router which did work. Nothing seems to have changed. It's extremely weird that it works using a wire but wirelessly it won't.
Also, yes all of the settings in the profile match up correctly.
 

My Computer

System One

  • OS
    Windows 8
#4
I tried that yesterday actually. I downloaded all of the updates using a wired connection on my router which did work. Nothing seems to have changed. It's extremely weird that it works using a wire but wirelessly it won't.
Also, yes all of the settings in the profile match up correctly.
Not too strange really. Are there any type of third party Anti Virus software's pre installed on this new system?

If you can post a screen shot of the ipconfig/all from this machine it would be most helpful. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

Skillrage

New Member
Posts
14
#5
Only windows defender is installed. I used a brand new hard drive and installed windows 8 because my previous hard drive died and it was on windows 7 so I upgraded.

Here is the ipconfig


Windows IP Configuration
Host Name . . . . . . . . . . . . : IronMan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : E0-06-E6-2A-27-9E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : tampabay.rr.com
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Con
troller (NDIS 6.20)
Physical Address. . . . . . . . . : 10-BF-48-25-D3-39
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : E0-06-E6-2A-27-9C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9d7d:1102:5563:49a6%16(Preferred)
IPv4 Address. . . . . . . . . . . : 172.20.10.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.240
Lease Obtained. . . . . . . . . . : Thursday, May 9, 2013 11:57:52 AM
Lease Expires . . . . . . . . . . : Friday, May 10, 2013 11:43:28 AM
Default Gateway . . . . . . . . . : 172.20.10.1
DHCP Server . . . . . . . . . . . : 172.20.10.1
DHCPv6 IAID . . . . . . . . . . . : 333448934
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-1C-86-D6-00-26-B9-3D-49-23
DNS Servers . . . . . . . . . . . : 172.26.38.1
172.26.38.2
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:e1:23f4:53eb:f5fa(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::e1:23f4:53eb:f5fa%15(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 402653184
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-1C-86-D6-00-26-B9-3D-49-23
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{8A2C2C60-4811-4F5B-B8BA-7B446D26BB7B}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

My Computer

System One

  • OS
    Windows 8
Posts
474
#6
Hello! I installed windows 8 yesterday and everything seemed to work fine. That is until I got home. When I tried to connect to my wifi, the connection connected then showed up as limited. At the bottom of the desktop the little icon has a hazard sign and it says no Internet access.
I've tried nearly everything. When I go into the wifi status, it says Ipv4 connectivity: No Internet Access, and Ipv6 connectivity: no Internet access.
its receiving the Internet signal perfectly it just isn't getting access. Multiple other computers and devices in my house work on my wifi just fine. The strangest part is that the laptop connects to every other wifi I've tried, just not my home network... Any suggestions?
Have you tried the basic troubleshooting step called "power cycling the router and modem"? Just basically restarting them up (unplug & plug).
 

My Computer

System One

  • OS
    Win 8 (64) : Win 7 (64) : Vista (64) : Android JB 4.2 : iOS 6
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer AX Series & HP i-5 2400s
    Screen Resolution
    Main PC - 2x Sony PS3 3D LED Displays + 1x 22" Philips; HTPC - 47" HDTV w/ 17" LCD secondary display
    Hard Drives
    Internal- 1TB on each system; 1x120GB SSD on main PC
    External (network attached)- 1x2TB Seagate backup; 1x1TB ext. storage; 1x500GB,
    Other Info
    http://tinyurl.com/br4uxrk

    http://tinyurl.com/cwj93pj

Skillrage

New Member
Posts
14
#7
First thing I tried. I can't figure out if its the router or my laptops problem. Every other device works fine. I removed the password, power cycled, reset the router, rebooted laptop, installed all updates etc.. Nothing seems to work.
 

My Computer

System One

  • OS
    Windows 8
Posts
474
#8
First thing I tried. I can't figure out if its the router or my laptops problem. Every other device works fine. I removed the password, power cycled, reset the router, rebooted laptop, installed all updates etc.. Nothing seems to work.
Oh... I just remember. I have a D-link USB wireless N dongle/adapter. it works fine with Win 7 but not with Win 8. I've tried looking for the latest drivers for the adapter. Nothing works. It's compatibility issue with your wireless adapter and Win 8. Your best bet is to get a USB wireless adapter that is sure to work with Win 8. Just disable your built-in adapter.
 

My Computer

System One

  • OS
    Win 8 (64) : Win 7 (64) : Vista (64) : Android JB 4.2 : iOS 6
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer AX Series & HP i-5 2400s
    Screen Resolution
    Main PC - 2x Sony PS3 3D LED Displays + 1x 22" Philips; HTPC - 47" HDTV w/ 17" LCD secondary display
    Hard Drives
    Internal- 1TB on each system; 1x120GB SSD on main PC
    External (network attached)- 1x2TB Seagate backup; 1x1TB ext. storage; 1x500GB,
    Other Info
    http://tinyurl.com/br4uxrk

    http://tinyurl.com/cwj93pj
Posts
474
#10
If it helps, I have an Arris router. I'll look into that adapter though thanks.
No, I am not talking about the router. Your router should be fine becasue your other devices are ok. It's the wireless adapter/receiver on your laptop that is having issues.

Get a new wireless adapter like this one:

adapter.jpg
 

My Computer

System One

  • OS
    Win 8 (64) : Win 7 (64) : Vista (64) : Android JB 4.2 : iOS 6
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer AX Series & HP i-5 2400s
    Screen Resolution
    Main PC - 2x Sony PS3 3D LED Displays + 1x 22" Philips; HTPC - 47" HDTV w/ 17" LCD secondary display
    Hard Drives
    Internal- 1TB on each system; 1x120GB SSD on main PC
    External (network attached)- 1x2TB Seagate backup; 1x1TB ext. storage; 1x500GB,
    Other Info
    http://tinyurl.com/br4uxrk

    http://tinyurl.com/cwj93pj

Skillrage

New Member
Posts
14
#11
Well I guess my next question would be why does it only not work on this router? I've tested it on 5 other wireless networks and its fine.
Thanks for the info on adapters
 

My Computer

System One

  • OS
    Windows 8

Brooklyn567

New Member
Power User
Maryland USA

Posts
758
#12
re-enter your wifi password, this has been the cause of many many limited connection problems..

I wish windows would just tell you when its wrong, I guess its to discourage guessing at passwords from people who shouldnt be on.
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

Skillrage

New Member
Posts
14
#13
I've clicked forget this network many times and retried. I even tried entering the pass code wrong, and it told me it was wrong. I removed the password, I tried using the WPS button and it wouldn't connect. Actually, when I tried using the WPS set up it told me I had to enter the password because it couldn't get the info from the router.
 

My Computer

System One

  • OS
    Windows 8

Skillrage

New Member
Posts
14
#14
Well I'm at an absolute loss. I bought a wifi USB adapter and the SAME exact thing happens. It says limited by the network and won't connect. I'm seriously lost now.
 

My Computer

System One

  • OS
    Windows 8

Sammystech

New Member
Posts
41
#15
It could be compatibility issues try running windows in safemode with networking. If you don't know how just hold f8 at start up and select safemode with networking
 

My Computer

System One

  • OS
    pro Windows 8 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R
    Browser
    Chrome
    Antivirus
    AVG

Skillrage

New Member
Posts
14
#16
Okay I went into adapter setting and diagnosed my belkin usb adapter and it said turn wireless capabilities on. So I did. And then I was able to load google.com. 5 seconds later it turned the USB adapter off. I turned it back on and it turned it off again..
 

My Computer

System One

  • OS
    Windows 8

Brooklyn567

New Member
Power User
Maryland USA

Posts
758
#17
Viruses will disable internet access to prevent its removal..

as SammysTech suggest start the computer in SAFEMODE WITH NETWORKING

most viruses will not load in this mode and default net drivers will load

I know safemode startup is a big todo sometimes so here are 2 batch files that will get you there painlessly..

View attachment SafeMode Boot w Networking.bat

View attachment Normal Boot.bat

Right click them as needed and as administrator, they will reboot automatically..

Note the system will always reboot in safemode until you run the NORMAL batch file, then everything is back to normal.

Once in safemode w networking, if you can browse the web, then download/update an antivirus prog and run it.


EDIT>> Place these on your desktop
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

Skillrage

New Member
Posts
14
#18
Used safe mode and it wouldn't allow me to turn on the wireless because I couldn't run diagnostic in safe mode. There seems to be no other way to enable wireless capabilities other than running diagnostic and letting it detect that it's off. Also my regular wireless card didn't work still in safe mode.
This seems like a unique problem no one else has.
 

My Computer

System One

  • OS
    Windows 8
#19
Used safe mode and it wouldn't allow me to turn on the wireless because I couldn't run diagnostic in safe mode. There seems to be no other way to enable wireless capabilities other than running diagnostic and letting it detect that it's off. Also my regular wireless card didn't work still in safe mode.
This seems like a unique problem no one else has.
Not so unique as you might think.

If you haven't updated the firmware on your router recently then now would be a good time to do so. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

Brooklyn567

New Member
Power User
Maryland USA

Posts
758
#20
Did you start in safe mode or safe mode with networking, the difference is night and day..

Once in safe mode with networking you should be able to click your wireless icon and click connect

Safemode w networking will not automatically connect for you, you must do it..
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

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