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no audio devices are installed, realtek error 0xc0000374


stewtang

New Member
Posts
2
#1
I'm running windows 8.1 on Toshiba Qosmio X875 Q7190. My computer kept crashing after trying to install Sabrent display adapter. I booted into recovery and did a system restore. Everything works fine now except the sound. I have visited Toshiba's website and downloaded the most recent Realtek drivers. When I install I get the error "HD Audio Driver Failure error code: 0xC0000374". If I go to device manager it shows realtek but with an error next to it. If I look under playback devices nothing is listed. I have deleted the drivers and tried letting the computer install them automatically but that doesn't work either. Two solutions I have seen were to disable and delete Microsoft UAA HD bus driver, but that is nowhere to be found on my machine and the other solution was to enable on board audio in Bios, but that optioin doesn't appear in UEFI.

After my first system restore I no longer have any additional restore points, so another restore is not an option.

Any idea how I can fix this issue?

Thanks
 

My Computer

System One

  • OS
    windows 8.1

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