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New Windows 8.1 requirements strand some users on 8


A Guy

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22,768
#1
New Windows 8.1 requirements strand some users on Windows 8

Windows 8.1 fixes many of Windows 8’s most glaring flaws, but not everyone is able to bask in the bountiful new features. Owners of some older PCs have found themselves stranded on Windows 8, trapped by a subtle tweak in Windows 8.1’s hardware requirements. And beyond the irritation factor, the issue could have troubling support implications for affected users, as Microsoft has told Windows 8 users they’ll need to upgrade to Windows 8.1 by 2015 to continue receiving critical system updates.
Source

A Guy
 

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ARC1020

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446
#2
That's a pretty bad move by Microsoft changing the system requirements with the 8.1 update. If that was the requirement, then they should have made it the case from Windows 8, not do a bait and switch. Especially considering how they were shouting from the rafters about how anyone with a Windows OS dating back to XP could upgrade to Windows 8.
 

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System One

  • OS
    Win 8 64-bit

mick823

New Member
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Chicago USA

Posts
84
#3
Still no support for 1024 X 600 resolution netbooks as far as modern apps go. Rumor had it that Windows 8.1 would support graphics as low as 800 X 600. The rumor was just that, a rumor. I still can't run an app without crashing the computer.
 

My Computer

System One

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    Windows 7 Pro and Windows 8.1 Pro 32 bit and 64 bit
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    Lenovo and Dell
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alphanumeric

slightly off center
VIP Member
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Gold Member
#5
Still no support for 1024 X 600 resolution netbooks as far as modern apps go. Rumor had it that Windows 8.1 would support graphics as low as 800 X 600. The rumor was just that, a rumor. I still can't run an app without crashing the computer.
They did make some resolution concessions. In 8.0 Metro Snap won't work on my non wide screen 4:3 1280x1024 LCD monitors, now it will. I can snap more than 2 metro apps on my 1080p screen too now. Maybe you'll get lucky with the 8.2 update.
 

My Computer

System One

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    Windows 10 Education 64 Bit
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    Asus
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    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
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    ASUS M4N68T-M V2 µATX Motherboard
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fireberd

Beach Observer
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1,811
#6
I ran into a problem with the 8.1 and my Sonar recording studio software. It ran OK in Windows 8. After installation of the 8.1 upgrade it would not start with an "MSVCR110.DLL" error (and to reinstall the program, which would not install because of another error). I went through many searches and posts on here and the Cakewalk Sonar forum but could not find the fix. However, this did not affect all Sonar/8.1 users - only some of us.

I finally found the fix, on the Windows 7 forum, on a thread where Photoshop users were experiencing the same problem with the "MSVCR110.DLL". There was a fix posted there for a VB update. I applied that to my 8.1 installation and it fixed it. The Sonar X3 program is a new program (released in September 2013) so its not an old program and was marketed as Windows 8 compatible and even Windows 8 touch screen compatible.

FYI, the fix from the Win 7 forum:
GOTO:
Download Visual C++ Redistributable for Visual Studio 2012 Update 3 from Official Microsoft Download Center

I updated with the "VSU3\vcredist_x64.exe" file.
Shut down / Restart / CS6 loaded with the Nik plugin intact and no errors.

MSVCP110.dll is now in my C:\Windows\System32 folder.
 

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    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

Wynona

Active Member
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Texas

Posts
948
#7
New Windows 8.1 requirements strand some users on Windows 8

Windows 8.1 fixes many of Windows 8’s most glaring flaws, but not everyone is able to bask in the bountiful new features. Owners of some older PCs have found themselves stranded on Windows 8, trapped by a subtle tweak in Windows 8.1’s hardware requirements. And beyond the irritation factor, the issue could have troubling support implications for affected users, as Microsoft has told Windows 8 users they’ll need to upgrade to Windows 8.1 by 2015 to continue receiving critical system updates.
Source

A Guy
Yep, that would be me. One participant said that MS has every right to change system requirements. He's right to a point; however . . . not on an UPDATE! Call it a service pack or whatever, the fact is that (and I'm sure 90% of you will agree) when Microsoft released Windows 8, it was probably the most hated OS in history. I couldn't even figure out how to turn off the dingblasted computer after installing Windows 8!

What ticks me off is not that the specs changed, but that they changed AFTER Windows 8 was released and Windows 8.1 is/was a requirement! If I'd been told my "older" computer wouldn't run Windows 8, I would be unhappy, but not ticked. That isn't the case and Microsoft is wrong, wrong, wrong . . .

Thankfully though, Windows 8.1 32 bit installed and runs fine. How many folks out there who installed 64 bit Windows 8 will know that, though?

Once more, Microsoft got it wrong, and we, its customers pay the price.
 
Last edited:

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System One

  • OS
    Windows 8.1
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    PC/Desktop
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    HP Pavilion 500-056
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    AMD Elite Quad-Core A8-6500
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    8 GB
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Wynona

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#8
Still no support for 1024 X 600 resolution netbooks as far as modern apps go. Rumor had it that Windows 8.1 would support graphics as low as 800 X 600. The rumor was just that, a rumor. I still can't run an app without crashing the computer.
Yeah! Reminds me of when I was beta testing Windows 8 Starter, which MS built for Netbooks and such. Microsoft, in its ultimate wisdom, left something out that would allow owners to update/upgrade over the Internet. (If my memory accurately serves, and it's been a long time since that beta, but it was something like that.)

Anyhoo, I argued that it just wasn't right to leave owners hanging, and for my efforts, I won a Netbook! And whatever was left out of Starter was reinstated.

BTW, the Netbook went to my very young grandson. :dinesh: Talk about a happy camper!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Pavilion 500-056
    CPU
    AMD Elite Quad-Core A8-6500
    Memory
    8 GB
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    AMD Radeon HD 8570D
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    Acer 23"
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    Logitech Wave K350
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    Fast
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alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#9
New Windows 8.1 requirements strand some users on Windows 8

Windows 8.1 fixes many of Windows 8’s most glaring flaws, but not everyone is able to bask in the bountiful new features. Owners of some older PCs have found themselves stranded on Windows 8, trapped by a subtle tweak in Windows 8.1’s hardware requirements. And beyond the irritation factor, the issue could have troubling support implications for affected users, as Microsoft has told Windows 8 users they’ll need to upgrade to Windows 8.1 by 2015 to continue receiving critical system updates.
Source

A Guy
Yep, that would be me. One participant said that MS has every right to change system requirements. He's right to a point; however . . . not on an UPDATE! Call it a service pack or whatever, the fact is that (and I'm sure 90% of you will agree) when Microsoft released Windows 8, it was probably the most hated OS in history. I couldn't even figure out how to turn off the dingblasted computer after installing Windows 8!

What ticks me off is not that the specs changed, but that they changed AFTER Windows 8 was released and Windows 8.1 is/was a requirement! If I'd been told my "older" computer wouldn't run Windows 8, I would be unhappy, but not ticked. That isn't the case and Microsoft is wrong, wrong, wrong . . .

Thankfully though, Windows 8.1 32 bit installed and runs fine. How many folks out there who installed 64 bit Windows 8 will know that, though?

Once more, Microsoft got it wrong, and we, its customers pay the price.
IMHO Microsoft confused things by calling it an update. It's a full on upgrade to a new OS. The Windows Kernel version goes up to 6.3, 8 is 6.2. It's not a service pack. They should have been more open about it being a new OS version with different minimum requirements. 8 and 8.1 are so similar that people will think it is just a service pack when it isn't.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
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    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
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    ASUS M4N68T-M V2 µATX Motherboard
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    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
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    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
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    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
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    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
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    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
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    Logitech Wireless K350 Wave
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    Logitech M570 Trackball and T650 TouchPad
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    80 Mbps Down 30 Mbps Up
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    HP DVD1040e Lightscribe - External USB2

DavidY

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#10
IMHO Microsoft confused things by calling it an update. It's a full on upgrade to a new OS. The Windows Kernel version goes up to 6.3, 8 is 6.2. It's not a service pack. They should have been more open about it being a new OS version with different minimum requirements. 8 and 8.1 are so similar that people will think it is just a service pack when it isn't.
Which is fair enough... but Microsoft's support policy for Windows 8 treats 8.1 just as if it is a Service Pack to Windows 8, so Windows 8 goes out of support much sooner than it would if Windows 8.1 had been treated by Microsoft as a new OS.
 

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System One

  • OS
    Windows 8.1, 10

alphanumeric

slightly off center
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#11
IMHO Microsoft confused things by calling it an update. It's a full on upgrade to a new OS. The Windows Kernel version goes up to 6.3, 8 is 6.2. It's not a service pack. They should have been more open about it being a new OS version with different minimum requirements. 8 and 8.1 are so similar that people will think it is just a service pack when it isn't.
Which is fair enough... but Microsoft's support policy for Windows 8 treats 8.1 just as if it is a Service Pack to Windows 8, so Windows 8 goes out of support much sooner than it would if Windows 8.1 had been treated by Microsoft as a new OS.
According to this, Windows lifecycle fact sheet - Microsoft Windows Help ,Mainstream support for Windows 8 will end on January 9, 2018, while extended support will be provided until January 10, 2023.
 

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System One

  • OS
    Windows 10 Education 64 Bit
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    PC/Desktop
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    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
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    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
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    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
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DavidY

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#12
...but according to this page
Windows 8.1 Support Lifecycle Policy
Windows 8 customers will have two years to move to Windows 8.1 after the General Availability of the Windows 8.1 update to continue to remain supported under the Windows 8 lifecycle.
Microsoft are causing confusion I'm afraid. I did see one of their blog posts which also stated the "2 years" version.
 

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System One

  • OS
    Windows 8.1, 10

alphanumeric

slightly off center
VIP Member
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#13
...but according to this page
Windows 8.1 Support Lifecycle Policy
Windows 8 customers will have two years to move to Windows 8.1 after the General Availability of the Windows 8.1 update to continue to remain supported under the Windows 8 lifecycle.
Microsoft are causing confusion I'm afraid. I did see one of their blog posts which also stated the "2 years" version.
Yeah, confusing or what? It also says, The lifecycle of Windows 8.1 will remain under the same lifecycle policy as Windows 8 with support ending 1/10/2023. I take that to mean they both are good until 2023.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
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    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
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    Thermaltake TR 620
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    Stock heatsink fan
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    Logitech Wireless K350 Wave
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    Internet Explorer 11
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    Windows Defender
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    HP DVD1040e Lightscribe - External USB2

DustSailor

New Member
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#14
This seems like a non-issue. People attempting to upgrade the OS to older computers most certainly will encounter problems, not just this one. First of all, older computer manufacturer's drop support for new OS drivers anyway.

Stay with the older OS that came with your computer unless it has support for the new. Simple as that.

And 8.1 isn't a service pack... MS never said it was either
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
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    Nvidia by EVGA - GeForce GTX 670 4GB
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    On board Creative SB X-Fi
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    acer 24" H243H
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    1920 X 1080
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    Main 500GB Hybrid Drive @ 7,200RPM
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DavidY

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#15
This seems like a non-issue. People attempting to upgrade the OS to older computers most certainly will encounter problems, not just this one. First of all, older computer manufacturer's drop support for new OS drivers.

Stay with the older OS that came with your computer unless it has support for the new. Simple as that.
But Windows 8 was supported on those PCs, which met the minimum requirements.

And it isn't a service pack... MS never said it was either
But their support policy treats it as if it was. (Assuming the link on Microsoft's confusing website with the later date is correct, anyway).

Microsoft say Windows 8 is out of support in 2 years if you don't upgrade to 8.1... just like their support policy on service packs, and unlike the support policy on a new OS.
 

My Computer

System One

  • OS
    Windows 8.1, 10

DustSailor

New Member
Pro User
#16
But windows 8.1 isn't supported on those PCs. That minority group of PCs with this problem.

From what I can see, a larger group of people are taking up a cause for a very small number of people with this problem. Windows 8 works, and well. If you have an old computer, expect that you cannot do everything a newer one can. Alternatively, you can buy a newer computer.

Support ending:
Main support ends, which basically means you can't call them to get step-by-step help, or am I wrong on this?
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
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    Nvidia by EVGA - GeForce GTX 670 4GB
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    On board Creative SB X-Fi
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    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
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    Azza Hurrican 2000
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    Liquid CPU cooler & fans
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    Microsoft Comfort Curve 2000
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    Tek Republic Wired Laser Mouse
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DavidY

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955
#17
Windows 8 works, and well.

Support ending:
Main support ends, which means you can't call them to get step-by-step help, or am I wrong on this?
Well Microsoft have been recently spelling out how dire the consequences are for all the Windows XP users whose computers will go out of support next April, because they will no longer issue security updates.

They've also made a point that the (already out of support) Windows XP SP2 is much less well protected than the same OS with the latest Service Pack (XP SP3).
Infection rates and end of support for Windows XP - Microsoft Malware Protection Center - Site Home - TechNet Blogs

And when Microsoft sold people Windows 8, the support lifecycle information (in the links posted by Alphanumeric) said they would be supported for 10 years.

For Microsoft to change the rules so that people who bought a product originally described as lasting 10 years, to say it will not only last for 2 years is unfair (and possibly not legal), because they have changed the terms on which the product was originally sold.
 

My Computer

System One

  • OS
    Windows 8.1, 10

DustSailor

New Member
Pro User
#18
I doubt MS lied. They WILL still support 8. In fact, they even have a product list with the support cycle for each, give it a try: Microsoft Product Lifecycle Search

Be sure that they'd be sued if they lied to the consumer (which they did not).

If someone bought a computer in 2001-2008... it is time to get a new one. XP is done. There is a whole year or more before you really need to be concerned about upgrading. A whole year to save up enough mullah

Microsoft Support Lifecycle Policy FAQ
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
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    Tek Republic Wired Laser Mouse
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    Defender, Malwarebytes

DustSailor

New Member
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#19
Here we go:
At the supported service pack level, Mainstream Support includes:
  • Incident support (no-charge incident support, paid incident support, support charged on an hourly basis, support for warranty claims)
  • Security update support
  • The ability to request non-security hotfixes
Please note:
  • Enrollment in a maintenance program may be required to receive these benefits for certain products

Extended Support The Extended Support phase follows Mainstream Support for Business, Developer and Desktop Operating System products.
At the supported service pack level, Extended Support includes:

  • Paid support
  • Security update support at no additional cost [most important support to receive]
  • Non-security related hotfix support requires a separate Extended Hotfix Support Agreement to be purchased (per-fix fees also apply).
    This agreement is not available for Desktop Operating System consumer products. More details are available here.
Please note:
  • Microsoft will not accept requests for warranty support, design changes, or new features during the Extended Support phase
  • Extended Support is not available for Consumer, Hardware, or Multimedia products
  • Enrollment in a maintenance program may be required to receive these benefits for certain products
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
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    Internet Explorer
    Antivirus
    Defender, Malwarebytes

DustSailor

New Member
Pro User
#20
Support does not mean MS MUST support every computer. Support means MS will support their product if it is running on a computer. Licenses are bought, not assurances that the product will work on all computers/your computer.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes