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Solved New PC with windows 8 have two questions

sheltie

New Member
Hi all,

I am new to windows 8 and am doing pretty good finding things. However I have at this time 3 problems that I was hoping someone could help me with.

Number 1 Outlook is a mess. I did read that Microsoft had problems with it but that now it was fixed. Wrong. I get the e-mail on outlook, but in order to open it I need to refresh each one, one at a time to read it.

Number 2 I have been playing solitaire for several weeks. Now when I click on the tile all it says is solitaire and no cards come up. I have tried everything.

Number 3 Every once in a while it will freeze for a second and then you can move it, that is very recent. I am wondering if I need to get a program to find what is wrong, and if so which one is best. I know they all cost money but if I need to buy one I would like the name of a good one at reasonable cost. Any help you can give me with any of these problems would be appreciated. Thanks


Hi, I just wanted to add that this is a new desktop computer and I have only had it for a month. I can't imagine a lot of things wrong with it. Thanks
 
Last edited:

My Computer

System One

  • OS
    mac

znod

New Member
Power User
Welcome. On problem 3, try sfc /scannow (may need to run multiple times--say 3). Also, if you know when problem 3 began, there is a chance you could system restore out of it. You might want to try this approach before sfc /scannow. Incidentally, did you do a clean upgrade install? If not, then your might want to do a clean reinstall of Win8 to rid yourself of current and future problems.

1. In this regard, a useful starting point, for you, could be doing the first 4 steps here: SSD / HDD : Optimize for Windows Reinstallation. After doing these steps your install drive will have only unallocated space--which is good if you want the 350 MB partition. You can skip this step if you want.
2. Next, you could use Clean Install - Windows 8. In this regard, if you did step 1 above, then you will need to do no more to get the unallocated space needed to provide for installation of the at least somewhat desirable 350 MB system reserved partition when reinstalling Windows 8.
3. Note that you are likely to have to use the refresh procedure covered in this tutorial, Clean Install with Windows 8 Upgrade, in order to activate your reinstalled system.

Before doing doing what I suggest above, if you have not done so, then I'd use the Win8 upgrade assistant to identify, in advance, programs that may give you problems. And, possibly as suggested above, you may want to create a restore point both before and after installation a program that may be problematic.
 
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My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
Is this a laptop or desktop? Is this a clean install or an upgrade install? Do you have all the current drivers installed from mobo manufacturer website? Do you have all MS updates installed?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5

sheltie

New Member
Hi all,

It's a miracle. I don't know where I found it , but when I was looking up sfc scan now to see how it worked. I found something about windows 8 that told me to how to refresh it. I went to tools, then internet options and told me what to click on. Then to restart my computer and low and behold it's like when I first bought it. Everything works. So thanks to znod, he got the ball rolling.
 

My Computer

System One

  • OS
    mac

znod

New Member
Power User
Hi all,

It's a miracle. I don't know where I found it , but when I was looking up sfc scan now to see how it worked. I found something about windows 8 that told me to how to refresh it. I went to tools, then internet options and told me what to click on. Then to restart my computer and low and behold it's like when I first bought it. Everything works. So thanks to znod, he got the ball rolling.
You are very welcome for my small role. Still wondering. Did you do a clean upgrade install in the first place? It now sounds like you probably did.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

sheltie

New Member
Hi znod,

I'm sorry to sound so stupid. All I can tell you is that it is a Microsoft thing. Basically it is just deleting the cookies and taking the computer to the start point. Before I posted the second time I tried to find it again and couldn't. All I know for sure is all I did is go to the tools and internet options and clicked on advanced and the computer did the rest. I'm sure there wasn't an upgrade install, because I wouldn't have done that because I wouldn't have done that on a new computer because theres nothing to upgrade. All I did was take it to the starting point like it was when installed and that is how it is working. Wonderful.
 

My Computer

System One

  • OS
    mac

znod

New Member
Power User
Maybe you used your OEM's restore to factory fresh option. See my sig. Whatever, I am glad it worked out. My bad in the first place; didn't realize the computer is new. Didn't read carefully enough.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

sheltie

New Member
I think you are right. It said something about Microsoft refresh. I'm sorry in the beginning of my conversation I failed to state that the computer was new. I believe I added that fact after you had already tried to help me. I really appreciate the help you have given me. You were right on it, and I am so glad I found this forum. So thank you very much. Sheltie
 

My Computer

System One

  • OS
    mac

znod

New Member
Power User
Your are very welcome. Yes, when I looked back, I was pretty sure that I didn't see the new computer part originally, but was not positive. Whatever, I am glad all is good.
 
Last edited:

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

Ztruker

Well-Known Member
VIP Member
Guru

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

Ztruker

Well-Known Member
VIP Member
Guru
Shawn Brink is the author, he does good work :thumb:
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

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