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Solved New Headset, not detecting microphone.


Maxdax222

New Member
Posts
10
#1
Hi, I recently bought a new headset due to one of the ears falling apart...

My old one was USB with a 3.5mm cable and worked perfectly fine. The new one I got has no USB and uses the green and pink cables. I've plugged them in and it seemed as if they were working well but I realised they're not actually picking up the sound from the microphone, they're playing my computers sounds.

I looked through other forums and found people saying that it may be a driver issue, so I updated and got the Realtek HD, which then showed the Stereo Mix in my devices. Basically what's happening is that Stereo Mix and Microphone are both playing volume at the same level and acting as if they're the same. I've tried disabling Stereo and keeping Mic but it still plays the computers sounds. I've tried vice-versa too. The "Speakers" device is also playing at the same level of volume.

8f30459a29.png ac19783ba8.png dacfb2b21e.png

And then obviously since it's doing that, it's playing my computer sounds through Skype.

dc148a3ab8.png

Basically what I want to achieve is have the headset playing sound but also be able to speak through skype without it playing the sounds I have on.

Also, there's a little switch on the cable to act as a "Mic Mute" switch, if the Mic is ON then the sound is fine, if I switch it to OFF the sound is very echo'd and distant.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    AMD FX(tm)-8320 Eight-Core Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 R2.0
    Memory
    8.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 750 Ti
    Sound Card
    (1) USB Audio Device (2) High Definition Audio Device (3) NVIDIA Virtual Audio Device (Wave Exte
    Screen Resolution
    1920x1080
    Keyboard
    Nemesis Kane Pro
    Mouse
    Nemesis
    Browser
    Chrome
    Antivirus
    AVG

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#2
First, stereo mix should be set as the default recording device. Then any input device that is used will be heard.

As Windows only allows one default audio playback device, separating sounds or what's heard may not be possible or is an option of the application program. I'm not familiar with Skype so I don't know what the options are or do.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

Maxdax222

New Member
Posts
10
#3
Even setting the Stereo Mix as the default device and keeping Microphone as the Default Communications Device, the Microphone is still acting like the Stereo Mix and using the computers current sounds.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    AMD FX(tm)-8320 Eight-Core Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 R2.0
    Memory
    8.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 750 Ti
    Sound Card
    (1) USB Audio Device (2) High Definition Audio Device (3) NVIDIA Virtual Audio Device (Wave Exte
    Screen Resolution
    1920x1080
    Keyboard
    Nemesis Kane Pro
    Mouse
    Nemesis
    Browser
    Chrome
    Antivirus
    AVG

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#4
The microphone is not a playback device. I don't know what you mean?
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

Maxdax222

New Member
Posts
10
#5
Basically, I have a new headset.

When I speak, nothing is picked up on the microphone. Instead, if I'm on youtube or playing music, it comes through the microphone, so if I was in a call, people would hear all the sounds on my computer and not hear me.

So, hearing things is not a problem. The problem is when I speak, no one can hear me but hear what I'm doing instead.

See this;

eaf8ca508a.png

I'm not speaking. That's music playing through the Microphone. Stereo Mix is silent apparently.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    AMD FX(tm)-8320 Eight-Core Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 R2.0
    Memory
    8.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 750 Ti
    Sound Card
    (1) USB Audio Device (2) High Definition Audio Device (3) NVIDIA Virtual Audio Device (Wave Exte
    Screen Resolution
    1920x1080
    Keyboard
    Nemesis Kane Pro
    Mouse
    Nemesis
    Browser
    Chrome
    Antivirus
    AVG

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#6
That sounds like something is reversed. Try plugging into the rear Speaker and Mic jacks (if you haven't tried that). If its still reversed I would suspect something is wired wrong in the headset.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

Maxdax222

New Member
Posts
10
#7
I've tried rear and front, both have the same outcome. I've also tried switching the green with the pink, surprisingly it works exactly the same.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    AMD FX(tm)-8320 Eight-Core Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 R2.0
    Memory
    8.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 750 Ti
    Sound Card
    (1) USB Audio Device (2) High Definition Audio Device (3) NVIDIA Virtual Audio Device (Wave Exte
    Screen Resolution
    1920x1080
    Keyboard
    Nemesis Kane Pro
    Mouse
    Nemesis
    Browser
    Chrome
    Antivirus
    AVG

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#8
Can you try the headset in a different PC? A friend's if you don't have another to see how it works in a different PC.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

Maxdax222

New Member
Posts
10
#9
I managed to find the problem. I just took a few minutes to properly look at the cables and swapped them around to see if anything changed. The cable that connects the headset to the jack cable was apparently labeled wrong, since swapping it to the opposite sides has made it work.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    AMD FX(tm)-8320 Eight-Core Processor
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 R2.0
    Memory
    8.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTX 750 Ti
    Sound Card
    (1) USB Audio Device (2) High Definition Audio Device (3) NVIDIA Virtual Audio Device (Wave Exte
    Screen Resolution
    1920x1080
    Keyboard
    Nemesis Kane Pro
    Mouse
    Nemesis
    Browser
    Chrome
    Antivirus
    AVG

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#10
Cool. Were they color coded wrong or just labeled wrong?
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.