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New Hard Drive making knocking noise


Posts
17
#1
I have recently gone through a bad run of losing 2 hard drives and having issues with my desktop allowing externals to function properly too. I have just bought another drive and no later tha 3 months it has started making a click noise every minute or so.


What the hell is going on with my machine and why is it just killing off all of my drives!? D:


Any feedback on any ideas would be greatly appreciated.
 

My Computer

System One

  • OS
    Windows 8.1

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#2
First download: CrystalDiskInfo6_3_2.zip - CrystalDiskInfo
Unzip and run. It will give you some idea about all disks you have in your PC. The symptom you've described sounds like you'll have another bad luck.

What kind/Brand is your PC ? FYI, It is important to have enough air flow and cooling inside the case to keep the temperature of the HD's down. If they are over heated, they'll break down a lot sooner. With my case (ANTEC 1200), All the fans are flowing directly to the HD's to keep them barely warm and they've been in there for 6+ years.

Here's an example:
1.png
 

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System One

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    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
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KYHI

Well-Known Member
Pro User
Posts
2,717
#3
I'm thinking heat or voltage issue
 

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    Windows 3.1 > Windows 10
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    Dell XPS 8700
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TechnoMage

New Member
Power User
Central Florida

Posts
386
#4
I have recently gone through a bad run of losing 2 hard drives and having issues with my desktop allowing externals to function properly too. I have just bought another drive and no later tha 3 months it has started making a click noise every minute or so.


What the hell is going on with my machine and why is it just killing off all of my drives!? D:
Any feedback on any ideas would be greatly appreciated.
That's often called the "Click of Death". It happens mostly on drives with bad sectors on the platters, or where the drive was dropped and knocked out of alignment. I've seen it mostly on Western Digital and Hitachi drives.
Unless your PC is extremely HOT inside, it's doubtful that the computer itself is causing the problem.

Heat Kills...... so when I install a hard drive inside a Desktop PC, I always install a two-fan cooler on the bottom of it.
That does make installation a bit trickier, but it's well worth the effort to have a drive that never gets above room temperature.

A 3.5" internal HD, with dual fan drive cooler attached, using 1/4" standoffs, to promote better air flow.


My own Main HD, with two-fan cooler, mounted in 5.25" drive bay, on spacers, for Max Cooling Air Flow. It never runs more than room temperature, even when hard working like on a scan or defrag.

If your failed drives have been either of those two aforementioned brands, don't buy that brand again.
It's not repairable, so get your data off of there and onto DVD's or Flash Drives as soon as possible.
I might even try a CLONE of that drive to a NEW Drive. Nothing to loose and everything to gain.

Good Luck, and do let us know how things work out for you.
:cool:
 

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System One

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    Win-8.1
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    Gigabyte
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    AMD 8 Core
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    Gigabyte
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    PNY, 4GB
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    NVIDIA, GForce 210
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broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#5
Something is causing these drives to be knockers. Are these previously used drives, drives you bought on ebay? If the drive has never been thrown across a room or dropped from two stories. Brand new in the box from the manufacturer, you should not get arm slapping.
 

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Posts
17
#6
Hi guys thanks for all the posts and advice, it turned out to be a voltage issue and something was up with my powersupply, thank god it has been replaced and my drives are up and running. Unfortunately I think they have already suffered some permanent damage from this as they seem to make a tiny bit of noise every once in a while.

Hopefully Seagate will warranty them if they get too bad as I sure do not want to fork out on replacements, please let me know any final thoughts if you have any further advice.
 

My Computer

System One

  • OS
    Windows 8.1

jds63

New Member
Pro User
N.Y.

Posts
2,214
#7
I have recently gone through a bad run of losing 2 hard drives and having issues with my desktop allowing externals to function properly too. I have just bought another drive and no later tha 3 months it has started making a click noise every minute or so.


What the hell is going on with my machine and why is it just killing off all of my drives!? D:
Any feedback on any ideas would be greatly appreciated.
That's often called the "Click of Death". It happens mostly on drives with bad sectors on the platters, or where the drive was dropped and knocked out of alignment. I've seen it mostly on Western Digital and Hitachi drives.
Unless your PC is extremely HOT inside, it's doubtful that the computer itself is causing the problem.

Heat Kills...... so when I install a hard drive inside a Desktop PC, I always install a two-fan cooler on the bottom of it.
That does make installation a bit trickier, but it's well worth the effort to have a drive that never gets above room temperature.

A 3.5" internal HD, with dual fan drive cooler attached, using 1/4" standoffs, to promote better air flow.


My own Main HD, with two-fan cooler, mounted in 5.25" drive bay, on spacers, for Max Cooling Air Flow. It never runs more than room temperature, even when hard working like on a scan or defrag.

If your failed drives have been either of those two aforementioned brands, don't buy that brand again.
It's not repairable, so get your data off of there and onto DVD's or Flash Drives as soon as possible.
I might even try a CLONE of that drive to a NEW Drive. Nothing to loose and everything to gain.

Good Luck, and do let us know how things work out for you.
:cool:
Nice, surprised never seen this idea yet with HDD ! Although have front fan blowing in near mine, 2 out of 3 are SSD's.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
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    PC/Desktop
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    CyberPowerPC Gamer Xtreme 1502 (GX1502)
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    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
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    Gigabyte GA-X99-UD3
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    G.Skill 16GB Quad Channel DDR4-2400MHZ
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    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
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    Creative Sound Blaster ZxR 5.1
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    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
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    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
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    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
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    AZZA Cosmas Black Gaming Case
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    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
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    Logitech K800 Illumiated Wireless Keyboard
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jds63

New Member
Pro User
N.Y.

Posts
2,214
#8
Hi guys thanks for all the posts and advice, it turned out to be a voltage issue and something was up with my powersupply, thank god it has been replaced and my drives are up and running. Unfortunately I think they have already suffered some permanent damage from this as they seem to make a tiny bit of noise every once in a while.

Hopefully Seagate will warranty them if they get too bad as I sure do not want to fork out on replacements, please let me know any final thoughts if you have any further advice.
Was me i would RMA it now, why wait.Know it is a hassle.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
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    Logitech K800 Illumiated Wireless Keyboard
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    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
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    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system
Posts
17
#9
Hi guys thanks for all the posts and advice, it turned out to be a voltage issue and something was up with my powersupply, thank god it has been replaced and my drives are up and running. Unfortunately I think they have already suffered some permanent damage from this as they seem to make a tiny bit of noise every once in a while.

Hopefully Seagate will warranty them if they get too bad as I sure do not want to fork out on replacements, please let me know any final thoughts if you have any further advice.
 

My Computer

System One

  • OS
    Windows 8.1
Posts
17
#10
Hi Everyone,


Thanks so much for all your responses so far, sincerely appreciated.


Unfortunately, I have been making some changes to my machine and am still pretty much where I was 3 months ago :(


Since we last spoke I bought an expensive power supply that protects your components from over-voltage, over-power protection, under-voltage and short circuit protection, a better motherboard and a new case to go with. I have also upgraded from Windows 8.1 x64 to Windows 10 x64


As usual, my setup works fine with all my equipment plugged in but until I plug my 2 high capacity drives I have (8TB & 5TB) then the problems start. I now no longer have a PCI card running my 2 big drives as my new board will pick them up fine. When I plug even my other externals in now my externals will work and not drop off after being plugged in for 30 seconds, but they are still being accessed to when I am not doing anything with them and still make a short faint worrying high pitch noise so I only plug them in when I need to access something off of them.


My 5 TB I am sure is on its last leg as from what I can tell it keeps making the 'disk powering up noise' every 40-50 seconds and then when copying a large batch of data to it when copying it goes okay but then the copying comes to a halt then eventually it picks up again and continues to copy.


I am still yet to plug only 1 of the 2 drives into making sure it's not just my 5TB that is on its last leg and hopefully my 8TB is fine not making any high pitch noises. I am however still utterly confused that my machine is still throwing issues at me with my externals (both newish Seagate that behave perfectly normal on other computers)


Any further advice please as I am lost now, I can only think it's some software realted issue.


Kind regards


Alex
 

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System One

  • OS
    Windows 8.1

Mark Phelps

New Member
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Pro User
Posts
1,041
#11
Your best bet, at this point, would be to do the following:
1) Go to the Seagate site and download their drive health utility
2) Run that utility against each of the drives
3) If it shows either drive as failing, then start the process of contacting Seagate to have the drives replaced under warranty

The sooner you do this, the better.

Only telling you this because I had a Seagate 3TB go from unreliable to totally failed inside a week. Every day you continue to use these drives, you're risking total failure of the drives.
 

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