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New computer broke after interrupting update

brokencomp111

New Member
I got my new comp yesterday and it was working fine but during critical updates the power cord came unplugged and since then my computer won't work. When I press the power button it turns on for a second or two, then immediately turns off, then just continues doing this in an endless loop restart cycle. I cannot access bios and my monitor does not turn on during the few seconds that the computer has power. My power cord does not work in my current old desktop and the power cord from my old desktop does not work in my new pc..

is my computer broken, or is there a fix?
Might just ship it back Monday for a replacement.

I have tried inserting the windows 8 disc, but computer doesn't stay on long enough to do anything. I've also pressed f2, f8, f10, f12 all of those and nothing works or causes the computer to respond.
 

My Computer

System One

  • OS
    windows 8

popeye

New Member
VIP Member
Guru
Sounds like something is glitched big time or you have a hardware failure.

There are ways to try a BIOS install using a USB drive in the old days. Not sure it is possible with UEFI systems though. Easiest, send it back.

A bit confused by this: " My power cord does not work in my current old desktop and the power cord from my old desktop does not work in my new pc.."

Do you have a known good power cord?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Name
    Steve
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Occupation
    Old Geek
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
    Country Flag
    USA
    State/Region Flag
    us arkansas

brokencomp111

New Member
The power cord from my old desktop doesn't work in the new (broken) desktop and vice versa - putting the new (broken) pc's power cable into my old desktop does not power it on. The old PC is using a good power cord because the computer turns on and works just fine; it's what I'm using right and now I just bought a new PC to be able to game on.

I guess I will just return it and get a new (hopefully not broken) one sent to me.
 

My Computer

System One

  • OS
    windows 8

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