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New brand USB speakers. sound from one speaker only on USB


xphen0m

New Member
Posts
3
#1
Yesterday, I bought a pair of Samson Studio GT studio monitors. which connect to my computer via USB. However, I'm only getting sound out of one monitor/speaker, that would be the right side with the power cable. I've checked the speaker wires and made sure they were hooked up correctly for polarity. There are no drivers for these speakers on SamsonTech.com. Windows sees everything correctly, as these speakers have a built in audio interface for audio production, which is what I do.


This is definitely not an issue with the speakers, because I managed to hook up my computer to the speakers'/monitors' aux RCA inputs and got sound out of BOTH speakers! What is most interesting is that headphone output from from the SPEAKERS/MONITORS functions the same in both cases. (One case with audio out the right speaker, the other case with audio out of both). However, these speakers (I'm just going to call them that from now on) have two headphone outputs. When hooked up via USB, and when listening on headphones, the phone output to the right only outputs right channel audio, and the left only outputs left channel audio. But when hooked up via the RCA inputs, both headphone outs put out as stereo.


I suspect there is something within my Windows 8 installation that's screwy. I can use these via the RCA inputs coming from my PC's sound card, but I would like to get this working via USB, as mentioned earlier, these speakers have an built in audio interface that I want to use.
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway DX4870-UR368
    CPU
    i7 3770k

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#2
I have a studio using Sonar X2 and have Samson Resolv 6.5a studio monitors (they are not USB).

I notice in the manual these have a mono and stereo mode. Have you tried that or checked to see if they are set for stereo.

As they work with the Analog input, that does not say everything is working. The USB interface and associated internal electronics could have a problem.

One more thing to try. Connect the speakers and then go to the Device Manager. The speakers should be listed, probably in the Sound Video and Game Controllers section (most likely place). RIGHT click on the entry for the speakers to highlight them, then LEFT click "Uninstall". Then physically disconnect the speakers from the PC, restart the PC and after Windows starts connect them and Windows should detect "new hardware" and install them. If there were some type of system corruption this will fix that.

Last, try them on a different PC (doesn't have to be a Win 8, could be a Win 7 PC) and see if the work OK on that system or if you have the same problems. There are many different USB PC speakers available today and Win 7/8 is set up to handle them.
 
Last edited:

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

xphen0m

New Member
Posts
3
#3
Thank you for responding. It has definitely been crossing my mind today after I made this post that something is physically wrong with the speakers' USB input. I will try to uninstall the drivers and such.

I do have a second computer, but it's being occupied right now. As soon as it's free, I'm going to hook up to that and see what happens.
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway DX4870-UR368
    CPU
    i7 3770k

xphen0m

New Member
Posts
3
#4
UPDATE: It WAS the speakers after all. (So you were right on the money, fireberd!) I just exchanged them for another pair, and now they work as expected.
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway DX4870-UR368
    CPU
    i7 3770k

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#5
Cool. Thanks for the feedback and what the problem was.

If you feel I helped you, please "rep" me by clicking on the "thumb up" icon in my post.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

jimbo45

New Member
VIP Member
Guru
Hafnarfjörður IS

Posts
4,373
#6
UPDATE: It WAS the speakers after all. (So you were right on the money, fireberd!) I just exchanged them for another pair, and now they work as expected.
Hi there
Why not change these USB speakers for a set of BLUE TOOTH ones. That way you don't need messy wires over the place either - and you can also pair them with your phone if you want to.

Sound quality with Blue tooth wireless is quite OK these days --especially from a computer.

(Also a good idea on the newer Ultrabooks where the number of USB ports is quite small anyway so saves using one).

Cheers
jimbo
 

My Computer

System One

  • OS
    Linux Centos 7, W8.1, W7, W2K3 Server W10
    Computer type
    PC/Desktop
    Monitor(s) Displays
    1 X LG 40 inch TV
    Hard Drives
    SSD's * 3 (Samsung 840 series) 250 GB
    2 X 3 TB sata
    5 X 1 TB sata
    Internet Speed
    0.12 GB/s (120Mb/s)

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#7
These are specialised recording studio monitor speakers (that can also be used for PC speakers). I don't think Bluetooth studio monitor speakers are available yet.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.