• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved Network printers do not show up in Network


awbarnett

Member
Member
Posts
18
#1
When I click on Network the next window shows all of the computers but does not show the network printers.
At the top of the Network window there is a "Grayed Out" option to "View Printers".

How do you make that active?
or is there something else I should do?
Thanks.
 

My Computer

System One

  • OS
    WIndos Pro

znod

New Member
Power User
Posts
2,156
#2
What computers/OS's are on your network? Have you set up or joined a HomeGroup? Do your other computers have network discovery turned on, and are they set for file and printer sharing? All accessed through Control Panel > Network and Sharing Center > Change advanced sharing settings.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

awbarnett

Member
Member
Posts
18
#3
Thanks for your reply.
Currently have win 7 and win 8 computers on line
All of the computers are in a workgroup
All of the computers have Network Discovery ON
All of the computers file and printer sharing is on.
Both the USB and wireless printers have Shared On

This problem started the same day (about 3 days ago) that Microsoft had major security upgrades.

All of the network computers show in "Network". It's just the printers that do not show up.
I do not have any problem printing to either of the two printers from any computer. There are 5 computers on my network.
Even 1 Ubuntu Home server.

What about the Grayed Out "View Printers" under Network. How do you make that active?

Regards
 

My Computer

System One

  • OS
    WIndos Pro

znod

New Member
Power User
Posts
2,156
#4
I am not sure why it is greyed. To try "something," you could create a HomeGroup--and why not try setting it up from one of the computers to which a network printer is attached.

I assume that file sharing is working among all the computers, right?
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

awbarnett

Member
Member
Posts
18
#5
Thanks for your reply.

Yes, file sharing works with all of the computers.

All of this started when Windows Update, about 3days ago, downloaded a new driver for my Canon MP560 wireless printer. Since then I have re-installed everything for the printer including the driver from Canon Web Site, etc.

I can print with all computers but none of the printers show in "Network".

Thanks for your efforts. I will just have to start all over again and see what happens, ha.
If I find the solution, I will post it.

Thanks again.
 

My Computer

System One

  • OS
    WIndos Pro

znod

New Member
Power User
Posts
2,156
#6
You are very welcome. How about undoing the update? Control Panel > Windows Update > View update history

If you do so, I'm not sure if your original Canon driver will be restored though? Undoing probably wouldn't make things worse though.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

awbarnett

Member
Member
Posts
18
#7
Hello znod!
Once again I want to thank you for your time and effort. I appreciate it very much.

I have done a clean sweep (Uninstalled and reinstalled the printer drivers and all related support software) in all of my network computers. However, I still haven't found the reason why the network printers no longer show up.

Even though the network printers no longer show up I'm going to mark this thread as "Solved".
Everything does work OK. I have interactive use between all computers on the network (printing and file sharing). This includes 2 win XP, 3 win 7, 1 win 8 and 1 Ubuntu Home Server.

Thanks again. Anthony
 

My Computer

System One

  • OS
    WIndos Pro

Wynona

Active Member
Pro User
Texas

Posts
948
#8
Is the networked Canon printer installed on the computer you're using, or is it installed on another?

I have two Brother Inkjet printers; one MFC J825DW which is installed on one desktop and the MFC J5910 installed on this desktop.

I don't know how Windows 8 works, but on Windows 7, when I want to print to the "825", that desktop has to be turned on which kind of defeats the networking aspect, but that's how it is.

My point is that if your drivers aren't installed on the desktop you're using, but on another, you will most likely get the symptoms you're describing.

And now that I've typed all this, I'm pretty sure from your descriptions that the drivers are on the desktop you're trying to print from. And the last thing is, does Canon supply Windows 8 drivers for that printer?

I switched to all Brother (both laser and inkjet) some time back because no matter what, they just work even with an OS change.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion 500-056
    CPU
    AMD Elite Quad-Core A8-6500
    Memory
    8 GB
    Graphics Card(s)
    AMD Radeon HD 8570D
    Monitor(s) Displays
    Acer 23"
    Screen Resolution
    1920 X 1080
    Hard Drives
    1 TB
    Keyboard
    Logitech Wave K350
    Mouse
    Logitech M510
    Internet Speed
    Fast
    Browser
    Firefox
    Antivirus
    Windows Defender

awbarnett

Member
Member
Posts
18
#9
The canon is wireless. Yes, they have a win 8 driver.

NOTE: The problems I have regarding the fact that the network printers no longer show up in the network has always worked great, UNTILL, windows downloaded their new updates. This was when Microsoft made that massive update download about 5-6 days ago.
 

My Computer

System One

  • OS
    WIndos Pro

icedbuko

New Member
Posts
5
#10
This is a conmon error on windows 8.1 . Network printers are forgotten. What i do is removrd the grey printers then add it again. So te sious as network admin / sysad to do this to all conputers. No solid answer yet from microsoft regarding this problem
 

My Computer

System One

  • OS
    Win 8

awbarnett

Member
Member
Posts
18
#11
Hello icedbuko!
Thanks for your reply. However, I have got rid of windows 8 on those computers that were using it and have reinstalled windows 7 pro on them. Now all 6 computers on my network are using windows 7 pro. This was a good move for me because I also had other non related issues with windows 8 that I just didn't like.

Thanks again for your reply and interest. Regards, awbarnett
 

My Computer

System One

  • OS
    WIndos Pro

Users Who Are Viewing This Thread (Users: 0, Guests: 1)