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Network keeps disconnecting every now and then


Posts
2
#1
Hi, this is a problem i have with my network.

For some reason, my internet will disconnect every now and then. How serious is it? Its annoying. I have to use the "troubleshoot problems" options now when it happens. The network can sometimes be so unresponsive that i have to restart it in hopes that it will reset.

I tried some other fixes like turning off the network for a while and unplugging the modem, they worked for a while until it the problem keeps coming back.

When it goes in its "Disconnected" state, the network icon has 4 bars lighted up even if the network isn't working. Sometimes an exclamation mark will show up saying that the connection is limited. (limited, disconnected same thing)

When troubleshooter fixes this problem, i will usually get this result:

Error.png

Yes and that error is specific. Sometimes i might get a "broadband modem is experiencing connectivity issues" notification like that or "Investigate Router issues".

Here's a result of ipconfig:
Windows IP Configuration




Ethernet adapter Ethernet 2:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Wireless LAN adapter Local Area Connection* 11:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Ethernet adapter Bluetooth Network Connection:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :


Wireless LAN adapter Wi-Fi:


Connection-specific DNS Suffix . : home
Link-local IPv6 Address . . . . . : fe80::6c6c:2f89:1797:8e5a%4
IPv4 Address. . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1


Ethernet adapter Ethernet:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

The reason i created this post instead of looking up related threads like these is because they don't mostly have the same problem i have, and that the solution sometimes doesn't work for me.

EDIT: There are other computers at my location but the network seems to have only affected my computer.
 
Last edited:

My Computer

System One

  • OS
    8.1
Posts
2
#2
Please, i need help here. Like, nobody is replying and this is a serious thing i have. This is happening really often now and i need this to be fixed.
 
Last edited:

My Computer

System One

  • OS
    8.1

Helmut

New Member
Power User
Posts
123
#3
I have experienced similar problems with a new Laptop, randomly throughout the day, as you say very annoying indeed. No amount of configuration or new Drivers ever resolved the issue. I sent the Windows Network Diagnostics report to the Laptop manufacturer several times.
Ultimately It had to be returned as unfit for use and a refund obtained under the regulations in my country.

Maybe it was some incompatibility of that Wireless Card and the particular WAP, no idea.

Another different Laptop with a different brand of Wireless Card worked fine.

Apart from Driver issues, try other drivers, you can look at the Power Options for the Wireless Card. Use 'performance' options rather than power saving features which may switch off the Wireless Card, or lower the wireless signal.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop