I asked this question on the wrong forum, so I copy/pasted the most of it here.
I have searched and read and searched some more, and the more I find about this NET Framework installs failing on Windows 8.1, the more confusing it gets.
Trying to install a photo editing program on a HP laptop.
The laptop is Windows 8.1, but I figure the process should be pretty much the same.
When I begin installation, a box appears telling me that NETFramework 4.6.2 will be installed.
I click Okay and the process begins for a bit and then it stops and tells me that installation of NETFramework 4.6.2 has failed (5100)
I tried two separate installation packages, restarted the machine and tried again.
I have installed this same program on numerous machines with never a glitch, but it keeps failing on this one.
Is there some way I can download and install this NETFramework 4.6.2 prior to installing the program ?
Will the program installer then recognize that the necessary NETFramework is already there and proceed?
Update #1
A bit more info on the situation:
When I look in "Programs and Features" on my main machine, Microsoft ET Framework 4.7.2 is displayed among all the other programs.
When I check "Programs and Features" on the problem machine, there is no NET Framework displayed of any version.
I am assuming that if the program requires 4.6.2 to install/work, that any later version would serve the purpose as well, right ?
UPDATE #2
Found and downloaded NET Framework 4.8 (supposed to be most recent)
Tried to install and got notice that I needed KB 2919355 before that would install.
Just have downloaded "clear compression flag" and KB 2919355-x64 from Microsoft.
UPDATE #3
Ran "clear compression flag" , it asked for Administrator okay, clicked Okay, permission box went away and nothing else whatsoever seemed to happen.
Waited a good bit just to be sure and then ran KB 2919355; it went through the process and then a box appeared informing me that "The update is not applicable to your computer"
I have tried #3 above a number of times to no avail.
What need I do now ?
Thanks for reading and all help is appreciated.
I have searched and read and searched some more, and the more I find about this NET Framework installs failing on Windows 8.1, the more confusing it gets.
Trying to install a photo editing program on a HP laptop.
The laptop is Windows 8.1, but I figure the process should be pretty much the same.
When I begin installation, a box appears telling me that NETFramework 4.6.2 will be installed.
I click Okay and the process begins for a bit and then it stops and tells me that installation of NETFramework 4.6.2 has failed (5100)
I tried two separate installation packages, restarted the machine and tried again.
I have installed this same program on numerous machines with never a glitch, but it keeps failing on this one.
Is there some way I can download and install this NETFramework 4.6.2 prior to installing the program ?
Will the program installer then recognize that the necessary NETFramework is already there and proceed?
Update #1
A bit more info on the situation:
When I look in "Programs and Features" on my main machine, Microsoft ET Framework 4.7.2 is displayed among all the other programs.
When I check "Programs and Features" on the problem machine, there is no NET Framework displayed of any version.
I am assuming that if the program requires 4.6.2 to install/work, that any later version would serve the purpose as well, right ?
UPDATE #2
Found and downloaded NET Framework 4.8 (supposed to be most recent)
Tried to install and got notice that I needed KB 2919355 before that would install.
Just have downloaded "clear compression flag" and KB 2919355-x64 from Microsoft.
UPDATE #3
Ran "clear compression flag" , it asked for Administrator okay, clicked Okay, permission box went away and nothing else whatsoever seemed to happen.
Waited a good bit just to be sure and then ran KB 2919355; it went through the process and then a box appeared informing me that "The update is not applicable to your computer"
I have tried #3 above a number of times to no avail.
What need I do now ?
Thanks for reading and all help is appreciated.
My Computer
System One
-
- OS
- 8.1
- Computer type
- Laptop